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Spectrum Association Management

Property/Community Manager Supervisor

Spectrum Association Management, San Antonio, Texas, United States, 78208

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Overview

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Property/Community Manager Supervisor

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Spectrum Association Management . Department Team Leader – Client Relations Manager (Property/Community Manager Supervisor). Do you want to oversee your own team? Do you want to work in a stable industry and make a difference while growing professionally? We are seeking an experienced team leader with a proven record in a customer service environment to lead a staff of HOA Community Managers. NOTE: Experience in this industry is NOT required. We provide a training program to help you become the expert. We value servant leadership, the ability to develop others, and a results-oriented mindset. Some evening meetings (typically 6 p.m. – 8 p.m.) may be required.

Essential Duties And Responsibilities

Become the technical expert and specialist on Texas Property Code. Manage, lead, and develop a team of Community Managers and other staff to ensure a consistent service product delivery. Provide staff with ongoing development, training, and coaching. Develop relationships with the Board of Directors and solve escalated challenges from homeowners. Work closely with the Division Director on staff development, customer portfolio, and division direction. Manage daily activities, including determining specific Community Manager work assignments and reviewing activities for completeness, accuracy, and effectiveness. Attend frequent customer evening board meetings and site visits to learn the properties we serve. Maintain a positive leadership stance and foster a culture of problem-solving and timely responses to customer calls and correspondence. This is a full-time position, more than 40 hours per week with some evening meetings; office hours are Monday through Friday, 8 a.m. – 5 p.m.

Our vibrant culture is important to us. We value professionals who are eager to join a collaborative work family and support one another.

What does it look like to be an employee at Spectrum Association Management?

99% of employees believe in the company leadership and future success of the organization. 96% of employees are proud to work here and love their coworkers.

Benefits

We offer a comprehensive package including Medical, Dental, Vision, STD/LTD, Life/AD&D, and a 401k program. Five weeks of PTO, paid holidays, and paid training via our internal Learning and Development System. Hybrid Empowerment Plan after the first year where applicable. In-house medical clinic in San Antonio (virtual options for other offices). Phone and mileage reimbursement; well-structured career track with a 6-month review. Office located in San Antonio, TX; salary range $65,000 – $75,000 based on experience.

More information about Spectrum Association Management is available at

https://spectrumam.com . Spectrum Association Management is an Equal Opportunity Employer.

Job Details

Seniority level: Not Applicable Employment type: Full-time Job function: Other

For more information about Spectrum Association Management, visit our website at https://spectrumam.com

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