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Energy Jobline ZR

Operations Manager - Pilates Studio in Los Angeles

Energy Jobline ZR, Los Angeles, California, United States, 90079

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Operations Manager - Pilates Studio Location:

13448 Beach Ave, Unit 1, Marina Del Rey, 90292

Employment Type:

Full-Time

Compensation:

$55,000-$70,000 DOE + performance-based bonuses + studio perks

Reports to:

Studio Owner/Director

About Us At BASI Pilates Marina Del Rey, we're more than just a Pilates studio - we're a vibrant, welcoming community rooted in mindful movement, client care, and quality instruction. With 7 state‑of‑the‑art reformers and a passionate team of instructors and front desk staff, we're on a mission to make every class an exceptional experience. We're looking for a driven, organized, and people‑focused Operations Manager to lead our day‑to‑day studio operations.

Role Overview The Operations Manager ensures the studio runs efficiently and smoothly, creating a seamless experience for both clients and staff. You'll be the go‑to person for managing schedules, supporting staff, handling client needs, and keeping everything on track - from inventory to instructor subs.

Key Responsibilities

Studio Operations – Oversee daily operations, including studio opening/closing procedures

Maintain studio cleanliness, supplies, and equipment upkeep

Manage class schedule, instructor coverage, and booking software (e.g., Mindbody, Bookee)

Staff Management

Schedule and supervise 2 front desk team members

Support instructor team (sub coordination, communication, team meetings)

Onboard, train, and develop staff in collaboration with the owner

Client Experience

Resolve client concerns with empathy and efficiency

Oversee intro offer performance and client retention workflows

Ensure a consistent, high‑quality front desk and studio experience

Sales & Business Support

Track and report on membership sales, renewals, and intro offer conversions

Support marketing campaigns and community events

Manage retail inventory and merchandise restocking

Financial & Admin Support

Assist with payroll input and staff hours tracking

Monitor studio KPIs (attendance, revenue, retention)

Communicate studio needs and insights to ownership regularly

What We're Looking For

2+ years of operations, studio management, or team leadership experience (fitness/wellness background)

Excellent communication and organizational skills

Friendly, proactive, and solutions‑oriented mindset

Familiarity with Mindbody, Bookee, Mariana Tek, or similar CRM platforms

Passion for wellness, Pilates, and team‑building

Perks

Unlimited studio classes

Team discounts on retail

Paid time off

Monthly performance bonuses based on studio growth goals

To Apply Send your resume and a short note about why you're passionate about this role to

info@basipilatesmarina.com .

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