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Rural Health Group, Inc.

Prior Authorization Specialist

Rural Health Group, Inc., Roanoke Rapids, North Carolina, United States, 27870

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Rural Health Group is seeking a full-time Prior Authorization Specialist at our RHG @ Halifax Medical Specialist office.

A prior authorization specialist is an individual who is highly skilled in ensuring that patients receive the medication and/or diagnostic services that requires pre-authorization from insurance carriers. These individuals address and rectify rejected claims and conduct necessary third party authorization requests.

Good Judgment

Communication/Customer Service/Teamwork

Passion

Honesty

Responsibility

Job-Specific Skill Set

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Follow prior authorization work flow policies and procedures

Collaborate with other departments to assist in obtaining prior authorizations.

Review accuracy and completeness of information requested and ensure that all supporting documents are present

Receive requests for prior authorizations and ensure that they are properly and closely monitored.

Process referrals and submit clinical supporting documentation to insurance carriers to expedite prior authorization processes

Manage correspondence with insurance companies, clinicians and patients as required

Document all prior authorization information including approval dates, prior authorization number in hospital system

Proactively work on prior authorizations that are timely

Secure patients’ demographics and medical information by ensuring that all procedures are in sync with HIPAA compliance and regulation

Advise providers and their clinical staff when issues arise relating to obtaining prior authorization

Stay informed and research information regarding insurance criteria changes/updates for prior authorization

REQUIREMENTS

High school diploma or GED.

2+ years of related experience; prior- authorization experience highly desired

Knowledge of medical terminology

Understanding of insurance requirements for prior authorization

Experience in Radiology / Pharmacy / Laboratory Prior Authorizations

Understanding of CPT codes and vast knowledge of insurance required

Knowledge of eCW or other electronic health record preferred

Knowledge of Commercial Payors, Medicare & Medicaid desired

Excellent verbal, written, organizational and customer service skills

Ability to work independently, meet deadlines and be flexible

Ability to perform tasks accurately and efficiently when entering data electronically

Proficient typing/keyboarding skills

Basic knowledge of Microsoft Office, Excel and Outlook

Physical Demands: Must be able to sit for long periods of time. Must be able to lift 25-50 pounds. Must be able to ambulate for extended periods of time.

Embraces the team concept; encourages and models healthy, productive team behavior

Bilingual (English/Spanish) is a plus, but not required - applicants who may serve in a translating capacity will be required to take a language assessment

EOE. Federal and State Criminal Background Checks and Drug Screen required for all positions. The Influenza vaccine is a condition of employment.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.

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