Capital One
Senior Associate, Process Manager - AML Content Developer and Facilitator
Capital One, Plano, Texas, us, 75086
Overview
Senior Associate, Process Manager - AML Content Developer and Facilitator. The Anti-Money Laundering University (AMLU) training team is seeking a senior process manager who will be responsible for training content development, oversight and coordination of training, and facilitation of training for the AML Program. A successful candidate will be able to work in a fast paced environment as they create AML/Sanctions/Fraud training documents, oversee the logistics for training experiences, and facilitate training for AML audiences. The role is best suited to an individual passionate about continuous learning and able to apply learning in an ever-changing environment. Strong organization, communication and facilitation skills and the ability to adapt to an ever-changing environment are essential to succeeding in this role.
Responsibilities
Design, develop, and maintain learning materials and performance support tools (including self-study, eLearning, instructor led training materials, etc.) based on industry design standards for a given modality (includes traditional, web-based, and mobile design)
Create behavior-based case studies, assessments, and evaluation methods
Facilitate training materials to diverse audiences in virtual and/or live training environments
Provide training solutions that demonstrate an understanding of adult learning principles and leverage current learning trends, including multimedia (example: video) to enhance the learner experience
Participate in and/or facilitate project kick off meetings, check-ins with team members and/or stakeholders at various levels in the organization
Recommend and document project instructional standards and strategies, learner engagement strategies, and evaluation plans
Partner with other team members to support material development as needed
Identify issues, diagnose problems, generate alternative solutions, and analyze opportunities
Assume personal responsibility for projects and follow-through to completion with minimal need for direct supervision
Manage multiple e-learning projects at one time and hold self, team and stakeholders accountable to project timelines and deliverables
Proficiently use multiple rapid development content tools to create online e-Learning experiences
Work effectively in a team environment as well as an independent contributor
Basic Qualifications
High School Diploma, GED, or equivalent certification
At least 2 years experience facilitating training in virtual environments
At least 2 years experience in instructional design methodology
At least 2 years experience in content development
At least 2 years experience in Authoring applications using Captivate or Articulate
At least 2 years experience using Google Suite
At least 1 year experience with video and audio editing
Preferred Qualifications
Bachelor’s Degree
3+ years experience in instructional design methodology (iADDIE, SAM or AGILE) and content development
3+ years experience facilitating training in virtual environments
3+ years experience in Authoring applications using Captivate or Articulate
3+ years of experience with video and audio editing
Experience with project management and managing multiple, simultaneous tasks
Anti-Money Laundering (AML) experience
Note:
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated based upon hours worked. Location-based ranges apply to those locations. This role is also eligible to earn performance-based incentive compensation, which may include cash bonuses and/or long term incentives (LTI).
Locations and salary ranges (Sr. Process Manager):
Jericho, NY: $94,100 - $107,400
Chicago, IL: $78,400 - $89,500
McLean, VA: $86,300 - $98,400
New Orleans, LA: $78,400 - $89,500
New York, NY: $94,100 - $107,400
Plano, TX: $78,400 - $89,500
Richmond, VA: $78,400 - $89,500
Wilmington, DE: $78,400 - $89,500
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered will be reflected in the offer letter. This role is eligible for incentives; eligibility varies by plan. Capital One offers a comprehensive set of benefits and a drug-free workplace. See the Capital One Careers website for details. Eligibility varies by status and role.
This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable laws. Capital One will consider qualified applicants with criminal histories in a manner consistent with legal requirements. If you require accommodations, contact RecruitingAccommodation@capitalone.com.
Capital One does not provide, endorse nor guarantee third-party products or services offered through this site. Capital One Financial is made up of several entities; see location-specific postings for details.
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Senior Associate, Process Manager - AML Content Developer and Facilitator. The Anti-Money Laundering University (AMLU) training team is seeking a senior process manager who will be responsible for training content development, oversight and coordination of training, and facilitation of training for the AML Program. A successful candidate will be able to work in a fast paced environment as they create AML/Sanctions/Fraud training documents, oversee the logistics for training experiences, and facilitate training for AML audiences. The role is best suited to an individual passionate about continuous learning and able to apply learning in an ever-changing environment. Strong organization, communication and facilitation skills and the ability to adapt to an ever-changing environment are essential to succeeding in this role.
Responsibilities
Design, develop, and maintain learning materials and performance support tools (including self-study, eLearning, instructor led training materials, etc.) based on industry design standards for a given modality (includes traditional, web-based, and mobile design)
Create behavior-based case studies, assessments, and evaluation methods
Facilitate training materials to diverse audiences in virtual and/or live training environments
Provide training solutions that demonstrate an understanding of adult learning principles and leverage current learning trends, including multimedia (example: video) to enhance the learner experience
Participate in and/or facilitate project kick off meetings, check-ins with team members and/or stakeholders at various levels in the organization
Recommend and document project instructional standards and strategies, learner engagement strategies, and evaluation plans
Partner with other team members to support material development as needed
Identify issues, diagnose problems, generate alternative solutions, and analyze opportunities
Assume personal responsibility for projects and follow-through to completion with minimal need for direct supervision
Manage multiple e-learning projects at one time and hold self, team and stakeholders accountable to project timelines and deliverables
Proficiently use multiple rapid development content tools to create online e-Learning experiences
Work effectively in a team environment as well as an independent contributor
Basic Qualifications
High School Diploma, GED, or equivalent certification
At least 2 years experience facilitating training in virtual environments
At least 2 years experience in instructional design methodology
At least 2 years experience in content development
At least 2 years experience in Authoring applications using Captivate or Articulate
At least 2 years experience using Google Suite
At least 1 year experience with video and audio editing
Preferred Qualifications
Bachelor’s Degree
3+ years experience in instructional design methodology (iADDIE, SAM or AGILE) and content development
3+ years experience facilitating training in virtual environments
3+ years experience in Authoring applications using Captivate or Articulate
3+ years of experience with video and audio editing
Experience with project management and managing multiple, simultaneous tasks
Anti-Money Laundering (AML) experience
Note:
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated based upon hours worked. Location-based ranges apply to those locations. This role is also eligible to earn performance-based incentive compensation, which may include cash bonuses and/or long term incentives (LTI).
Locations and salary ranges (Sr. Process Manager):
Jericho, NY: $94,100 - $107,400
Chicago, IL: $78,400 - $89,500
McLean, VA: $86,300 - $98,400
New Orleans, LA: $78,400 - $89,500
New York, NY: $94,100 - $107,400
Plano, TX: $78,400 - $89,500
Richmond, VA: $78,400 - $89,500
Wilmington, DE: $78,400 - $89,500
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered will be reflected in the offer letter. This role is eligible for incentives; eligibility varies by plan. Capital One offers a comprehensive set of benefits and a drug-free workplace. See the Capital One Careers website for details. Eligibility varies by status and role.
This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable laws. Capital One will consider qualified applicants with criminal histories in a manner consistent with legal requirements. If you require accommodations, contact RecruitingAccommodation@capitalone.com.
Capital One does not provide, endorse nor guarantee third-party products or services offered through this site. Capital One Financial is made up of several entities; see location-specific postings for details.
#J-18808-Ljbffr