Capital One
Senior Associate, Process Manager - AML Content Developer and Facilitator
Capital One, Richmond, Virginia, United States, 23214
Senior Associate, Process Manager - AML Content Developer and Facilitator
Join to apply for the
Senior Associate, Process Manager - AML Content Developer and Facilitator
role at
Capital One .
The Anti-Money Laundering University (AMLU) training team is seeking a senior process manager who will be responsible for training content development, oversight and coordination of training, and facilitation of training for the AML Program.
A successful candidate will be able to work in a fast paced environment as they create AML/Sanctions/Fraud training documents, oversee the logistics for training experiences, and facilitate training for AML audiences. The role is best suited to an individual passionate about continuous learning and able to apply learning in an ever-changing environment.
General Responsibilities
Design, develop, and maintain learning materials and performance support tools (including self-study, eLearning, instructor led training materials, etc.) based on industry design standards for a given modality (includes traditional, web-based, and mobile design)
Create behavior-based case studies, assessments, and evaluation methods
Facilitate training materials to diverse audiences in virtual and/or live training environments
Provide training solutions that demonstrate an understanding of adult learning principles and leverage current learning trends, including multimedia (example: video) to enhance the learner experience
Participate in and/or facilitate project kick off meetings, check-ins with team members and/or stakeholders at various levels in the organization
Recommend and document project instructional standards and strategies, learner engagement strategies, and evaluation plans
Partner with other team members to support material development as needed
Ability to identify issues, diagnose problems, generate alternative solutions, and analyze opportunities
Assume personal responsibility for projects and follow-through to completion with minimal need for direct supervision
Demonstrate ability to manage multiple e-learning projects at one time
Demonstrate ability to hold self, team and/or stakeholders accountable to project timelines or communicate risks for delivery
Demonstrate proficient use of multiple rapid development content tools to create online e-Learning experiences
Comfortable working in a team environment, as well as being an independent contributor
Basic Qualifications
High School Diploma, GED, or equivalent certification
At least 2 years experience facilitating training in virtual environments
At least 2 years experience in instructional design methodology
At least 2 years of experience in content development
At least 2 years experience in Authoring applications using Captivate or Articulate
At least 2 years experience using Google Suite
At least 1 year experience with video and audio editing
Preferred Qualifications
Bachelor’s Degree
3+ years experience in instructional design methodology (iADDIE, SAM or AGILE) and content development
3+ years experience facilitating training in virtual environments
3+ years experience in Authoring applications using Captivate or Articulate
3+ years of experience with video and audio editing
Experience with project management and managing multiple, simultaneous tasks
Anti-Money Laundering (AML) experience
Salary Range Jericho, NY: $94,100 - $107,400 for Sr. Process Manager
Chicago, IL: $78,400 - $89,500 for Sr. Process Manager
McLean, VA: $86,300 - $98,400 for Sr. Process Manager
New Orleans, LA: $78,400 - $89,500 for Sr. Process Manager
New York, NY: $94,100 - $107,400 for Sr. Process Manager
Plano, TX: $78,400 - $89,500 for Sr. Process Manager
Richmond, VA: $78,400 - $89,500 for Sr. Process Manager
Wilmington, DE: $78,400 - $89,500 for Sr. Process Manager
Benefits and other information Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.
Equal Opportunity Employer Statement Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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Senior Associate, Process Manager - AML Content Developer and Facilitator
role at
Capital One .
The Anti-Money Laundering University (AMLU) training team is seeking a senior process manager who will be responsible for training content development, oversight and coordination of training, and facilitation of training for the AML Program.
A successful candidate will be able to work in a fast paced environment as they create AML/Sanctions/Fraud training documents, oversee the logistics for training experiences, and facilitate training for AML audiences. The role is best suited to an individual passionate about continuous learning and able to apply learning in an ever-changing environment.
General Responsibilities
Design, develop, and maintain learning materials and performance support tools (including self-study, eLearning, instructor led training materials, etc.) based on industry design standards for a given modality (includes traditional, web-based, and mobile design)
Create behavior-based case studies, assessments, and evaluation methods
Facilitate training materials to diverse audiences in virtual and/or live training environments
Provide training solutions that demonstrate an understanding of adult learning principles and leverage current learning trends, including multimedia (example: video) to enhance the learner experience
Participate in and/or facilitate project kick off meetings, check-ins with team members and/or stakeholders at various levels in the organization
Recommend and document project instructional standards and strategies, learner engagement strategies, and evaluation plans
Partner with other team members to support material development as needed
Ability to identify issues, diagnose problems, generate alternative solutions, and analyze opportunities
Assume personal responsibility for projects and follow-through to completion with minimal need for direct supervision
Demonstrate ability to manage multiple e-learning projects at one time
Demonstrate ability to hold self, team and/or stakeholders accountable to project timelines or communicate risks for delivery
Demonstrate proficient use of multiple rapid development content tools to create online e-Learning experiences
Comfortable working in a team environment, as well as being an independent contributor
Basic Qualifications
High School Diploma, GED, or equivalent certification
At least 2 years experience facilitating training in virtual environments
At least 2 years experience in instructional design methodology
At least 2 years of experience in content development
At least 2 years experience in Authoring applications using Captivate or Articulate
At least 2 years experience using Google Suite
At least 1 year experience with video and audio editing
Preferred Qualifications
Bachelor’s Degree
3+ years experience in instructional design methodology (iADDIE, SAM or AGILE) and content development
3+ years experience facilitating training in virtual environments
3+ years experience in Authoring applications using Captivate or Articulate
3+ years of experience with video and audio editing
Experience with project management and managing multiple, simultaneous tasks
Anti-Money Laundering (AML) experience
Salary Range Jericho, NY: $94,100 - $107,400 for Sr. Process Manager
Chicago, IL: $78,400 - $89,500 for Sr. Process Manager
McLean, VA: $86,300 - $98,400 for Sr. Process Manager
New Orleans, LA: $78,400 - $89,500 for Sr. Process Manager
New York, NY: $94,100 - $107,400 for Sr. Process Manager
Plano, TX: $78,400 - $89,500 for Sr. Process Manager
Richmond, VA: $78,400 - $89,500 for Sr. Process Manager
Wilmington, DE: $78,400 - $89,500 for Sr. Process Manager
Benefits and other information Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.
Equal Opportunity Employer Statement Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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