Agoda
Product Design Lead – Consumer Facing(Bangkok - Based, Relocation Provided)
Agoda, New York, New York, us, 10261
Product Design Lead – Consumer Facing (Bangkok - Based, Relocation Provided)
About Agoda
Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.
This role is Bangkok-based, relocation provided.
Getting to know our Agoda Design Team Embark on a journey with the Agoda Design Team, a vibrant community of product designers crafting innovative solutions from Bangkok, Thailand, and Gurugram, India. As a pivotal force in our product-driven company, we collaborate closely with product managers and engineers to unravel customer challenges, shaping workflows, interactions, and visual interfaces. Join a team that’s scrappy and hands-on yet influential enough to drive change and shape product strategy.
About Our Consumer Facing Team Our Consumer Facing Design Team is at the forefront of creating exceptional travel experiences across Hotel Accommodations, Homes, Reviews, Content & Localization. We’re on a mission to craft a cutting-edge booking platform prioritizing choice, value, user-friendliness, and personalization for our customers booking across our platform.
The Product Design Lead, Consumer Facing at Agoda is responsible for:
As the Design Lead for our Consumer-Facing Products, you’ll play a pivotal role in shaping and executing the vision for accommodation funnels that directly engage our customers. Through your design leadership and strategic insights, you’ll collaborate closely with product stakeholders to deliver seamless experiences. Your primary responsibility will be to guide and inspire a team of designers, fostering an environment where innovative solutions thrive. Together, we’ll streamline the booking process on Agoda, ensuring users can easily find and book their accommodations. You will balance user-centric design with business objectives, empower your team to advocate for the user, and align efforts with our KPIs.
Day to day
Manage scope of work for your team, and determine how to divide work amongst designers.
Lead design strategy for complex initiatives and grow design leaders.
Drive design vs business objectives and alignment on core product initiatives.
Ensure successful execution by surfacing questions, bottlenecks, dependencies, and conflicts; collaborate with stakeholders to ensure high-quality design decisions.
Maintain and apply an effective design process.
Build a healthy, high-performing team; hire designers to fill headcount and foster a positive culture.
Coach and mentor direct reports to grow in their careers.
Lead projects to define and sell a coherent medium-to-long-term vision with milestones and short-term actions.
Represent the team to management; advocate for priorities and flag challenges.
Partner with a design leadership team to shape management practices and mentor other design leaders.
Product Design Lead at Agoda means you have a track record of
Leading design strategy for complex initiatives and growing design leaders.
Leading through ambiguity, persuading and aligning senior leaders around a vision.
Using holistic thinking to identify customer experience opportunities with impact across the organization.
Partnering with a design leadership team to shape management practices and mentor others.
Incorporating advancements in product design to guide the team’s skills and practices.
Developing understanding of current native technologies and design patterns to guide their use in practice.
Qualities we value in design leaders
Effective articulation of ideas and design solutions.
Expressing feedback with kindness and candor.
Tolerance for ambiguity and healthy curiosity.
Translation of quantitative and qualitative insights into design decisions.
Contributing to our culture with motivation, optimism, quality, and integrity.
Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on merit and qualifications. We are committed to equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file for future vacancies and you can request to have your details removed at any time. For more details, please read our privacy policy.
Disclaimer We do not accept terms or conditions from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Seniority level Mid-Senior level
Employment type Full-time
Job function Design, Art/Creative, and Information Technology
Industries Technology, Information and Internet
Referrals increase your chances of interviewing at Agoda by 2x
Note Other job listings and locations shown are part of Agoda’s broader postings and may not reflect the current role location or availability.
#J-18808-Ljbffr
This role is Bangkok-based, relocation provided.
Getting to know our Agoda Design Team Embark on a journey with the Agoda Design Team, a vibrant community of product designers crafting innovative solutions from Bangkok, Thailand, and Gurugram, India. As a pivotal force in our product-driven company, we collaborate closely with product managers and engineers to unravel customer challenges, shaping workflows, interactions, and visual interfaces. Join a team that’s scrappy and hands-on yet influential enough to drive change and shape product strategy.
About Our Consumer Facing Team Our Consumer Facing Design Team is at the forefront of creating exceptional travel experiences across Hotel Accommodations, Homes, Reviews, Content & Localization. We’re on a mission to craft a cutting-edge booking platform prioritizing choice, value, user-friendliness, and personalization for our customers booking across our platform.
The Product Design Lead, Consumer Facing at Agoda is responsible for:
As the Design Lead for our Consumer-Facing Products, you’ll play a pivotal role in shaping and executing the vision for accommodation funnels that directly engage our customers. Through your design leadership and strategic insights, you’ll collaborate closely with product stakeholders to deliver seamless experiences. Your primary responsibility will be to guide and inspire a team of designers, fostering an environment where innovative solutions thrive. Together, we’ll streamline the booking process on Agoda, ensuring users can easily find and book their accommodations. You will balance user-centric design with business objectives, empower your team to advocate for the user, and align efforts with our KPIs.
Day to day
Manage scope of work for your team, and determine how to divide work amongst designers.
Lead design strategy for complex initiatives and grow design leaders.
Drive design vs business objectives and alignment on core product initiatives.
Ensure successful execution by surfacing questions, bottlenecks, dependencies, and conflicts; collaborate with stakeholders to ensure high-quality design decisions.
Maintain and apply an effective design process.
Build a healthy, high-performing team; hire designers to fill headcount and foster a positive culture.
Coach and mentor direct reports to grow in their careers.
Lead projects to define and sell a coherent medium-to-long-term vision with milestones and short-term actions.
Represent the team to management; advocate for priorities and flag challenges.
Partner with a design leadership team to shape management practices and mentor other design leaders.
Product Design Lead at Agoda means you have a track record of
Leading design strategy for complex initiatives and growing design leaders.
Leading through ambiguity, persuading and aligning senior leaders around a vision.
Using holistic thinking to identify customer experience opportunities with impact across the organization.
Partnering with a design leadership team to shape management practices and mentor others.
Incorporating advancements in product design to guide the team’s skills and practices.
Developing understanding of current native technologies and design patterns to guide their use in practice.
Qualities we value in design leaders
Effective articulation of ideas and design solutions.
Expressing feedback with kindness and candor.
Tolerance for ambiguity and healthy curiosity.
Translation of quantitative and qualitative insights into design decisions.
Contributing to our culture with motivation, optimism, quality, and integrity.
Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on merit and qualifications. We are committed to equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file for future vacancies and you can request to have your details removed at any time. For more details, please read our privacy policy.
Disclaimer We do not accept terms or conditions from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Seniority level Mid-Senior level
Employment type Full-time
Job function Design, Art/Creative, and Information Technology
Industries Technology, Information and Internet
Referrals increase your chances of interviewing at Agoda by 2x
Note Other job listings and locations shown are part of Agoda’s broader postings and may not reflect the current role location or availability.
#J-18808-Ljbffr