Valon
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Senior Product Designer, Consumer
role at
Valon
About The Company
Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
Valon is a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate. We built and operate our own mortgage servicing business managing $110+ billion in loans to deeply understand the complexity needed to build software that works in regulated industries. We’ve transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are deploying across the industry. ValonOS is our unified platform that makes every process structured and programmable and it is positioned for the AI era.
Design at Valon: We’re rebuilding trust in the mortgage industry by simplifying things, empowering users to make confident decisions, and delivering peace of mind. We create clarity for homeowners and provide efficient tools for servicers, setting new usability and operational excellence standards.
Your application requires a portfolio for consideration.
About This Role
We’re looking for a Senior Product Designer to take end-to-end ownership of our Consumer product experience. As the platform that manages homeowners’ mortgages, we’re uniquely positioned to offer a suite of personal finance offerings—including Lending, Insurance, Property Tax products, and more—seamlessly integrated into core mortgage payment and management flows. You’ll define how we introduce and deliver value-added products to millions of homeowners in the coming years, helping them make informed financial decisions with confidence and ease.
This role is for someone who excels in execution, moves quickly with intention, and is eager to lead design in a high-impact product area, even amid ambiguity.
Responsibilities
Own the end-to-end design of Valon’s Consumer experience—including onboarding, web applications, and cross-channel notifications
Design simple, elegant experiences that make complex financial workflows intuitive and accessible for homeowners
Champion user needs by conducting and synthesizing qualitative and quantitative research to inform product decisions
Contribute to product strategy and roadmap planning, bringing a strong user-centered perspective to team priorities and vision
Collaborate closely with Product, Marketing, and Engineering in a fast-paced, agile environment to deliver high-quality, impactful solutions
Provide feedback to other designers and cross-functional partners, fostering a culture of collaboration and continuously raising the bar for product quality and craft
Qualities We Value on the Design Team
User Empathy and Advocacy: Deep understanding of user needs and ability to represent those needs in every design decision.
Strong Communication and Collaboration: Can articulate design decisions and collaborate effectively with cross-functional teams.
Critical Thinking and Thought Partnership: Provide thoughtful input on product and design strategy, focusing on long-term impact.
Humble and Growth-Oriented Mindset: Continuously seeking ways to improve and contribute to team success.
Balanced Approach: Cares about the big picture but executes with precision in design details.
Startup Mindset: I am excited to work in a fast-paced, evolving startup environment.
Required Background
3+ years of product design experience, preferably in a D2C fintech environment.
A portfolio showcasing strong design fundamentals, systems thinking, and a user-centered approach to solving complex problems.
Track record of shipping and iterating on end-to-end product experiences, from concept to launch and beyond.
Ability to navigate ambiguity with confidence, bringing clarity and structure to evolving product spaces.
Excellent communication and organizational skills, with a collaborative mindset and attention to detail.
Bonus Points
Familiarity with LLM/Generative AI tools.
Experience designing workflows, internal tools, or B2B SaaS products
Familiarity with user research, usability testing, and data-driven design decisions
Benefits
Base salary band: $148,750 to $201,250
This Base Compensation pay range applies to our New York City located staff and may differ according to location.
Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan
Health & well-being: comprehensive medical, dental, & vision benefits
Commuter benefits: pre-tax deductions for public transportation, rideshare services, and parking expenses
Grow together: company-wide orientation and learning opportunities including regular review cycles with 360-degree feedback
Play together: quarterly budgets for team and company outings
Generous time off: flexible paid time off, sick days, and 11 company holidays
Baby bonding time: 12 weeks off for both birthing and non-birthing parents, fully paid
Valon is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by law. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Design, Art/Creative, and Information Technology
Industries
Software Development
Referrals increase your chances of interviewing at Valon by 2x.
Get notified about new Senior Product Designer jobs in Utica-Rome Area.
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Senior Product Designer, Consumer
role at
Valon
About The Company
Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.
Valon is a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate. We built and operate our own mortgage servicing business managing $110+ billion in loans to deeply understand the complexity needed to build software that works in regulated industries. We’ve transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are deploying across the industry. ValonOS is our unified platform that makes every process structured and programmable and it is positioned for the AI era.
Design at Valon: We’re rebuilding trust in the mortgage industry by simplifying things, empowering users to make confident decisions, and delivering peace of mind. We create clarity for homeowners and provide efficient tools for servicers, setting new usability and operational excellence standards.
Your application requires a portfolio for consideration.
About This Role
We’re looking for a Senior Product Designer to take end-to-end ownership of our Consumer product experience. As the platform that manages homeowners’ mortgages, we’re uniquely positioned to offer a suite of personal finance offerings—including Lending, Insurance, Property Tax products, and more—seamlessly integrated into core mortgage payment and management flows. You’ll define how we introduce and deliver value-added products to millions of homeowners in the coming years, helping them make informed financial decisions with confidence and ease.
This role is for someone who excels in execution, moves quickly with intention, and is eager to lead design in a high-impact product area, even amid ambiguity.
Responsibilities
Own the end-to-end design of Valon’s Consumer experience—including onboarding, web applications, and cross-channel notifications
Design simple, elegant experiences that make complex financial workflows intuitive and accessible for homeowners
Champion user needs by conducting and synthesizing qualitative and quantitative research to inform product decisions
Contribute to product strategy and roadmap planning, bringing a strong user-centered perspective to team priorities and vision
Collaborate closely with Product, Marketing, and Engineering in a fast-paced, agile environment to deliver high-quality, impactful solutions
Provide feedback to other designers and cross-functional partners, fostering a culture of collaboration and continuously raising the bar for product quality and craft
Qualities We Value on the Design Team
User Empathy and Advocacy: Deep understanding of user needs and ability to represent those needs in every design decision.
Strong Communication and Collaboration: Can articulate design decisions and collaborate effectively with cross-functional teams.
Critical Thinking and Thought Partnership: Provide thoughtful input on product and design strategy, focusing on long-term impact.
Humble and Growth-Oriented Mindset: Continuously seeking ways to improve and contribute to team success.
Balanced Approach: Cares about the big picture but executes with precision in design details.
Startup Mindset: I am excited to work in a fast-paced, evolving startup environment.
Required Background
3+ years of product design experience, preferably in a D2C fintech environment.
A portfolio showcasing strong design fundamentals, systems thinking, and a user-centered approach to solving complex problems.
Track record of shipping and iterating on end-to-end product experiences, from concept to launch and beyond.
Ability to navigate ambiguity with confidence, bringing clarity and structure to evolving product spaces.
Excellent communication and organizational skills, with a collaborative mindset and attention to detail.
Bonus Points
Familiarity with LLM/Generative AI tools.
Experience designing workflows, internal tools, or B2B SaaS products
Familiarity with user research, usability testing, and data-driven design decisions
Benefits
Base salary band: $148,750 to $201,250
This Base Compensation pay range applies to our New York City located staff and may differ according to location.
Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan
Health & well-being: comprehensive medical, dental, & vision benefits
Commuter benefits: pre-tax deductions for public transportation, rideshare services, and parking expenses
Grow together: company-wide orientation and learning opportunities including regular review cycles with 360-degree feedback
Play together: quarterly budgets for team and company outings
Generous time off: flexible paid time off, sick days, and 11 company holidays
Baby bonding time: 12 weeks off for both birthing and non-birthing parents, fully paid
Valon is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by law. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Design, Art/Creative, and Information Technology
Industries
Software Development
Referrals increase your chances of interviewing at Valon by 2x.
Get notified about new Senior Product Designer jobs in Utica-Rome Area.
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr