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Floor Coverings International

Design Associate – In-Home Sales & Customer Experience

Floor Coverings International, Bloomington, Minnesota, United States

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About Us

Floor Coverings International (FCI) is the #1 flooring franchise in North America. We bring the showroom directly to the customer’s home, offering a high-touch, consultative experience that’s completely different from the traditional retail flooring model.

We are seeking a

Design Associate

with a passion for design and customer service to join our fast-growing team. If you're outgoing, organized, and excited to help homeowners improve their spaces, this is a great opportunity to grow your career.

Overview We are seeking a Design Associate to support sales, design guidance, and project coordination in a home-based showroom setting.

Responsibilities

Sales & Design Consultations: Visit customers' homes to assess their flooring needs; Present flooring options using FCI’s exclusive technology and sales system; Provide design guidance based on style, function, and budget; Close sales through trust-based, consultative selling.

Customer Experience & Project Coordination: Manage customer relationships from consultation to installation; Communicate regularly with the customer, production team, and office staff; Assist with material ordering and scheduling installations; Follow up after jobs are complete to ensure satisfaction and collect referrals/reviews.

Lead Management & Marketing: Follow up on open and past estimates; Re-engage old leads and prospects; Attend local networking groups and community events; Support marketing initiatives such as door hanger distribution and home shows.

Qualifications

Associate’s or Bachelor’s degree preferred

Strong communication and people skills –

must enjoy working with others

Organized, reliable, and self-motivated

Comfortable using technology (iPad, CRM, email – training provided)

Valid

driver’s license

and reliable transportation required

Willingness to undergo a

comprehensive background check

Willing to wear company-branded attire during appointments (provided)

What We Offer

Paid training

and mentorship to help you succeed

Competitive

base salary + uncapped commission

Performance-based

bonuses and travel incentives

(e.g., annual trip to Cancun)

Growth opportunities into leadership or specialized roles

Positive, team-oriented culture

All sales tools, iPad, and branded clothing provided

Schedule

Monday to Friday

Occasional evenings/weekends for events or appointments

Compensation Base Salary + Commission + Bonuses

Top performers earn in six-figures annually

Ready to Join a Winning Team? Apply now to take the next step in your sales or design career and help homeowners love where they live!

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