Augusta University
Overview
Communications/Service Officer Job ID:
287871 Location:
Augusta University Full/Part Time:
Full Time Regular/Temporary: About Us: Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values are described at the university site. Location: Augusta University Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904
Job Summary
This position is skilled emergency service work that involves receiving emergency and non-emergency requests for police assistance, determining the nature/urgency of calls, initiating police or other personnel action and maintaining close contact with responders to monitor and record the response and needed support requirements.
Responsibilities
Receive and respond properly to emergency and non-emergency calls from patrol officers, other law enforcement agencies, the general public and Augusta State University faculty/staff and students. Enter, view and retrieve vital information from the Police computer-aided dispatch (CAD) system, NCIC/GCIC system, Banner and other systems/programs. Follow proper policies and procedures when handling emergency and non-emergency calls. Check areas for unsecured buildings and offices; secure areas and file reports if needed; verify identification before admitting personnel; check alarmed areas and notify responsible personnel of any unusual circumstances. Perform all other related duties incidental to the work described herein.
Required Qualifications
Educational Requirements High School Diploma, GED or equivalent from a recognized state or federal accredited organization.
Preferred Qualifications
Preferred Educational Qualifications Knowledge of Federal Communications Rules and Regulations GA POST Certification
Knowledge, Skills, & Abilities
Ability to maintain confidentiality Excellent interpersonal, verbal, and written communication skills Proficient in Microsoft Office and other computer software/databases Working knowledge of the current Augusta University policies and procedures Working knowledge of Georgia laws, regulations, and procedures concerning law enforcement dispatching
Shift/Salary/Benefits
Shift: Days/M-F Pay Band: 3 Salary: Minimum $16.54/hour - $18.79/hour Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: 7/23/25 - Until Filled Benefits for full-time employees and some part-time employees, including health/dental/life insurance, retirement options, vacation, sick leave, and holidays Tuition Assistance Program considered for full-time employees after six months of employment
Conditions of Employment
Background check required prior to starting Credit check for Positions of Trust or approved departmental Purchase Card usage if applicable Motor vehicle report if position requires driving an Augusta University vehicle Faculty hires may require verification of degrees and transcripts; foreign credentials may require evaluation Protect confidentiality and comply with cybersecurity and privacy policies Application and hiring process may include multiple steps and background checks, including driving record, references, credit history, criminal history, POST certification, CSA duties, etc.
Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to patients, students, faculty, and employees. Augusta University is a tobacco-free environment.
Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply
Consider applying with us today! https://www.augusta.edu/hr/jobs/ Select University Faculty & Staff > External Applicants if you are a candidate from outside the university Select University Faculty & Staff > Internal Applicants if you are a current university employee If you need further assistance, please contact us at 706-721-9365
To apply, visit
https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=287871&PostingSeq=1
Copyright 2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency
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Communications/Service Officer Job ID:
287871 Location:
Augusta University Full/Part Time:
Full Time Regular/Temporary: About Us: Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 10,500 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values are described at the university site. Location: Augusta University Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904
Job Summary
This position is skilled emergency service work that involves receiving emergency and non-emergency requests for police assistance, determining the nature/urgency of calls, initiating police or other personnel action and maintaining close contact with responders to monitor and record the response and needed support requirements.
Responsibilities
Receive and respond properly to emergency and non-emergency calls from patrol officers, other law enforcement agencies, the general public and Augusta State University faculty/staff and students. Enter, view and retrieve vital information from the Police computer-aided dispatch (CAD) system, NCIC/GCIC system, Banner and other systems/programs. Follow proper policies and procedures when handling emergency and non-emergency calls. Check areas for unsecured buildings and offices; secure areas and file reports if needed; verify identification before admitting personnel; check alarmed areas and notify responsible personnel of any unusual circumstances. Perform all other related duties incidental to the work described herein.
Required Qualifications
Educational Requirements High School Diploma, GED or equivalent from a recognized state or federal accredited organization.
Preferred Qualifications
Preferred Educational Qualifications Knowledge of Federal Communications Rules and Regulations GA POST Certification
Knowledge, Skills, & Abilities
Ability to maintain confidentiality Excellent interpersonal, verbal, and written communication skills Proficient in Microsoft Office and other computer software/databases Working knowledge of the current Augusta University policies and procedures Working knowledge of Georgia laws, regulations, and procedures concerning law enforcement dispatching
Shift/Salary/Benefits
Shift: Days/M-F Pay Band: 3 Salary: Minimum $16.54/hour - $18.79/hour Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: 7/23/25 - Until Filled Benefits for full-time employees and some part-time employees, including health/dental/life insurance, retirement options, vacation, sick leave, and holidays Tuition Assistance Program considered for full-time employees after six months of employment
Conditions of Employment
Background check required prior to starting Credit check for Positions of Trust or approved departmental Purchase Card usage if applicable Motor vehicle report if position requires driving an Augusta University vehicle Faculty hires may require verification of degrees and transcripts; foreign credentials may require evaluation Protect confidentiality and comply with cybersecurity and privacy policies Application and hiring process may include multiple steps and background checks, including driving record, references, credit history, criminal history, POST certification, CSA duties, etc.
Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to patients, students, faculty, and employees. Augusta University is a tobacco-free environment.
Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply
Consider applying with us today! https://www.augusta.edu/hr/jobs/ Select University Faculty & Staff > External Applicants if you are a candidate from outside the university Select University Faculty & Staff > Internal Applicants if you are a current university employee If you need further assistance, please contact us at 706-721-9365
To apply, visit
https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=287871&PostingSeq=1
Copyright 2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency
#J-18808-Ljbffr