TMAM Group
TM Associates is a family owned business united by its mission and defined by its values. We take our work personally, knowing the resident experiences we’re responsible for truly impact people. This belief—that of our founder, Tevis Margolis, continues to be realized through our growth from seven team members to over 500. Mr. Margolis’ drive to build a business dedicated to its people has resulted in a unified determination to meet each client's high expectations. Those expectations include building and managing the very best communities for the people who need them most.
We offer full medical, dental, and vision insurance at an affordable rate on the first day after the first full calendar month of employment. With our 401K match program, you are eligible to start contributing on your first day of employment.
Our company takes pride in our employees. We believe we are the best because of our dedication to training, benefits, and leadership.
Supervision and Responsibilities The Community Manager will receive general supervision and direction from their Regional Manager and the Management Agent (TMAM). They may make discretionary decisions in circumstances not covered by written instructions or policies. Communication with the Owner will be through TM Associates Management officers. The Community Manager is accountable for the operation of the site, supervising TMAM staff, and ensuring performance standards.
Requirements
Ensure tenants receive prompt, courteous, and quality service, addressing complaints swiftly and appropriately.
Achieve and maintain occupancy rates close to 100%.
Perform recertification of residents' income, where applicable.
Ensure proper execution of rental programs.
Maintain efficient mechanical operations, proper building and equipment maintenance, and employ qualified maintenance personnel.
Regularly inspect property, grounds, and buildings, noting deferred maintenance and conditions.
Prepare inspection reports on property condition and maintenance activities.
Notify the Regional Manager of maintenance issues and deficiencies, with recommendations for corrective actions.
Guide maintenance staff, prioritize work, and oversee repairs and maintenance.
Establish office procedures with Regional Manager approval.
Interview potential residents and verify eligibility.
Consult with the Regional Manager on evictions, lease violations, and special arrangements.
Manage rent collection and record-keeping, including bank trips.
Possess a valid driver’s license with an acceptable driving record for site errands.
Assign employee duties, explain responsibilities, and communicate policies.
Maintain records on maintenance, equipment, manuals, and inventory.
Procure supplies and equipment within budget, maintaining records.
Develop resident activities, such as events and recreation.
Handle correspondence and attend meetings and seminars.
Communicate effectively in English, both orally and in writing, with basic math skills.
Have reliable transportation for property errands.
Perform other duties as assigned by the Regional Manager or TMAM.
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We offer full medical, dental, and vision insurance at an affordable rate on the first day after the first full calendar month of employment. With our 401K match program, you are eligible to start contributing on your first day of employment.
Our company takes pride in our employees. We believe we are the best because of our dedication to training, benefits, and leadership.
Supervision and Responsibilities The Community Manager will receive general supervision and direction from their Regional Manager and the Management Agent (TMAM). They may make discretionary decisions in circumstances not covered by written instructions or policies. Communication with the Owner will be through TM Associates Management officers. The Community Manager is accountable for the operation of the site, supervising TMAM staff, and ensuring performance standards.
Requirements
Ensure tenants receive prompt, courteous, and quality service, addressing complaints swiftly and appropriately.
Achieve and maintain occupancy rates close to 100%.
Perform recertification of residents' income, where applicable.
Ensure proper execution of rental programs.
Maintain efficient mechanical operations, proper building and equipment maintenance, and employ qualified maintenance personnel.
Regularly inspect property, grounds, and buildings, noting deferred maintenance and conditions.
Prepare inspection reports on property condition and maintenance activities.
Notify the Regional Manager of maintenance issues and deficiencies, with recommendations for corrective actions.
Guide maintenance staff, prioritize work, and oversee repairs and maintenance.
Establish office procedures with Regional Manager approval.
Interview potential residents and verify eligibility.
Consult with the Regional Manager on evictions, lease violations, and special arrangements.
Manage rent collection and record-keeping, including bank trips.
Possess a valid driver’s license with an acceptable driving record for site errands.
Assign employee duties, explain responsibilities, and communicate policies.
Maintain records on maintenance, equipment, manuals, and inventory.
Procure supplies and equipment within budget, maintaining records.
Develop resident activities, such as events and recreation.
Handle correspondence and attend meetings and seminars.
Communicate effectively in English, both orally and in writing, with basic math skills.
Have reliable transportation for property errands.
Perform other duties as assigned by the Regional Manager or TMAM.
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