HarmonyCares
Community Liaison – Marketing & Business Development (Medical Group) Queens, NY
HarmonyCares, New York, New York, us, 10261
Overview
HarmonyCares is one of the nation’s largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice.
Our Mission
– To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.
Our Shared Vision
– Every patient deserves access to quality healthcare.
Our Values
– The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.
Responsibilities
Market analysis and understanding the competitive landscape to differentiate HarmonyCares services to external referral partners.
Educate the community on our mission to provide high-quality, personalized healthcare in the home for those who need it most.
Meet and exceed agreed-upon in-person and virtual meeting goals with key decision makers.
Understand eligibility and enrollment processes for HarmonyCares Medical Group.
Provide education on and facilitate, as requested, benefit enrollment and processes.
Track performance in CRM and adhere to budgeted targets for a given region.
Schedule face-to-face or phone discussions with patients and their caregivers to provide guidance on patient eligibility for all programs.
Inform patients about CMS programs (e.g., accountable care organizations) and collect related forms if they opt to align.
Answer inbound calls from patients, families, and facility staff regarding the company’s business units in the market.
Triage patient concerns related to care needs, scheduling and billing to the appropriate department.
Oversee and document outreach calls and meetings with external sources.
Comply with company policies, procedures, and applicable laws related to marketing, interactions with referral sources and patients, and patient outreach.
Maintain HIPAA privacy and security compliance and coordinate with sales and leadership.
Perform other duties as assigned.
Qualifications Required Knowledge, Skills and Experience
Bachelor’s Degree or four years of B2B sales experience.
Three years of healthcare-related industry sales/marketing experience.
Excellent organization, problem-solving, and ability to represent company services to targeted referral sources.
Knowledge of sales techniques and territory management.
Excellent interpersonal communication, presentation and customer service skills.
Proficiency with Microsoft Office (Word, Excel, Outlook).
Ability to travel within the assigned territory and attend sales meetings as required.
Strong written and verbal communication skills and ability to work independently and manage multiple tasks.
Preferred Knowledge, Skills And Experience
Self-motivated and driven, able to perform at a high level after orientation and training with minimal oversight.
Pay and Notice Posted Pay Range: USD 65,000.00 - 100,000.00 per year.
Pay Transparency: Individual compensation packages are based on factors unique to each candidate, including skill level, experience, qualifications, and other job-related considerations.
Notice: HarmonyCares and HarmonyCares Hospice are not affiliated with Harmony Hospice Care. HarmonyCares Hospice does not conduct business in OH. HarmonyCares Hospice conducts business in MI, VA, WI, TX, IN, IL.
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Our Mission
– To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.
Our Shared Vision
– Every patient deserves access to quality healthcare.
Our Values
– The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.
Responsibilities
Market analysis and understanding the competitive landscape to differentiate HarmonyCares services to external referral partners.
Educate the community on our mission to provide high-quality, personalized healthcare in the home for those who need it most.
Meet and exceed agreed-upon in-person and virtual meeting goals with key decision makers.
Understand eligibility and enrollment processes for HarmonyCares Medical Group.
Provide education on and facilitate, as requested, benefit enrollment and processes.
Track performance in CRM and adhere to budgeted targets for a given region.
Schedule face-to-face or phone discussions with patients and their caregivers to provide guidance on patient eligibility for all programs.
Inform patients about CMS programs (e.g., accountable care organizations) and collect related forms if they opt to align.
Answer inbound calls from patients, families, and facility staff regarding the company’s business units in the market.
Triage patient concerns related to care needs, scheduling and billing to the appropriate department.
Oversee and document outreach calls and meetings with external sources.
Comply with company policies, procedures, and applicable laws related to marketing, interactions with referral sources and patients, and patient outreach.
Maintain HIPAA privacy and security compliance and coordinate with sales and leadership.
Perform other duties as assigned.
Qualifications Required Knowledge, Skills and Experience
Bachelor’s Degree or four years of B2B sales experience.
Three years of healthcare-related industry sales/marketing experience.
Excellent organization, problem-solving, and ability to represent company services to targeted referral sources.
Knowledge of sales techniques and territory management.
Excellent interpersonal communication, presentation and customer service skills.
Proficiency with Microsoft Office (Word, Excel, Outlook).
Ability to travel within the assigned territory and attend sales meetings as required.
Strong written and verbal communication skills and ability to work independently and manage multiple tasks.
Preferred Knowledge, Skills And Experience
Self-motivated and driven, able to perform at a high level after orientation and training with minimal oversight.
Pay and Notice Posted Pay Range: USD 65,000.00 - 100,000.00 per year.
Pay Transparency: Individual compensation packages are based on factors unique to each candidate, including skill level, experience, qualifications, and other job-related considerations.
Notice: HarmonyCares and HarmonyCares Hospice are not affiliated with Harmony Hospice Care. HarmonyCares Hospice does not conduct business in OH. HarmonyCares Hospice conducts business in MI, VA, WI, TX, IN, IL.
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