Concraft
Overview
Are you an experienced restoration professional with a passion for leadership, organization, and helping people recover from disaster? Concraft, a leading restoration company in Auburn Hills, MI, is seeking a Contents Manager to lead and oversee the personal property side of our property restoration projects. In this role, you’ll manage the full contents restoration process — from pack-out to cleaning to return — for both residential and commercial clients. You'll be the key player between our team and the customer, ensuring every project runs smoothly, efficiently, and with exceptional customer service.
Benefits $60,000-$90,000 depending on experience, skill level, and certifications
This is a salary with commission incentive position
Paid time off
Paid holidays
Company vehicle
Company cell phone and laptop
Semi-annual profit-sharing bonuses based on meeting company-wide goals
3% contribution to 401(k) every year after year 1 of employment
Discretionary 2% contribution to 401(k) based on profitability
Health, Dental, AFLAC, and Life insurance
Responsibilities Oversee quality control and routinely inspect the work being done, guiding as needed with industry know-how, keeping safety as a top priority
Produce written proposals, cost estimates, budgets, and updates for clients and material interested parties
Manage and coordinate the restoration and replacement of contents for clients in the wake of a disaster
Manage a team of technicians to provide top-notch restoration service
Oversee facilitating regular training (twice a week) for the staff to keep current on all processes
Work closely with the Director of Mitigation and Specialty Services to ensure a smooth process for clients and customers
Ensure attention to detail when packing and cleaning personal property
Communicate clearly and effectively with all stakeholders
Qualifications Stellar communication, project management, and time management skills
Requires critical thinking, analytical skills, and very strong math skills
5+ years of experience in the restoration industry, including 3+ years as a Project Manager
Xactimate experience is a plus
Strong knowledge in Dash, Encircle, ContentsTrack, and Xactimate is preferred
Strong computer skills in Outlook
Valid driver's license with a satisfactory driving record
Possess IICRC certification as FSRT, OCT, UFT, and/or CPT
High attention to detail and ability to multitask across multiple projects
Follow Our Core Values: Trustworthy, Empathy, Always, Make it happen
Compensation
$60,000-$90,000 yearly
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Are you an experienced restoration professional with a passion for leadership, organization, and helping people recover from disaster? Concraft, a leading restoration company in Auburn Hills, MI, is seeking a Contents Manager to lead and oversee the personal property side of our property restoration projects. In this role, you’ll manage the full contents restoration process — from pack-out to cleaning to return — for both residential and commercial clients. You'll be the key player between our team and the customer, ensuring every project runs smoothly, efficiently, and with exceptional customer service.
Benefits $60,000-$90,000 depending on experience, skill level, and certifications
This is a salary with commission incentive position
Paid time off
Paid holidays
Company vehicle
Company cell phone and laptop
Semi-annual profit-sharing bonuses based on meeting company-wide goals
3% contribution to 401(k) every year after year 1 of employment
Discretionary 2% contribution to 401(k) based on profitability
Health, Dental, AFLAC, and Life insurance
Responsibilities Oversee quality control and routinely inspect the work being done, guiding as needed with industry know-how, keeping safety as a top priority
Produce written proposals, cost estimates, budgets, and updates for clients and material interested parties
Manage and coordinate the restoration and replacement of contents for clients in the wake of a disaster
Manage a team of technicians to provide top-notch restoration service
Oversee facilitating regular training (twice a week) for the staff to keep current on all processes
Work closely with the Director of Mitigation and Specialty Services to ensure a smooth process for clients and customers
Ensure attention to detail when packing and cleaning personal property
Communicate clearly and effectively with all stakeholders
Qualifications Stellar communication, project management, and time management skills
Requires critical thinking, analytical skills, and very strong math skills
5+ years of experience in the restoration industry, including 3+ years as a Project Manager
Xactimate experience is a plus
Strong knowledge in Dash, Encircle, ContentsTrack, and Xactimate is preferred
Strong computer skills in Outlook
Valid driver's license with a satisfactory driving record
Possess IICRC certification as FSRT, OCT, UFT, and/or CPT
High attention to detail and ability to multitask across multiple projects
Follow Our Core Values: Trustworthy, Empathy, Always, Make it happen
Compensation
$60,000-$90,000 yearly
#J-18808-Ljbffr