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Spectrum Association Management

Property / Community Manager for HOA Communities

Spectrum Association Management, Plano, Texas, us, 75086

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Property / Community Manager for HOA Communities

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Spectrum Association Management

START A CAREER IN COMMUNITY MANAGEMENT WITHOUT PRIOR HOA EXPERIENCE!

We seek positive and motivated professionals who want to make a complete career change to property and HOA community management. We do not require prior experience as our own education company will provide you with an industry‑leading education foundation. The initial training will take one year, and you will be an industry expert in three years. You will also have mentors assigned to provide real‑life support to advance your skill set. The education in community management will serve you well in future roles in our company or your external career progression.

The typical background could be from retail, restaurants, hospitality, administrative roles, department managers, office management, operations, and many more. Candidates must have 8 to 10 years of professional experience in roles where proactive effort and decisions are required. Developed skills in some of the following areas are helpful: customer services, administration, communication, negotiation, conflict resolution, insurance, budgets, financials, legal matters, and vendor management. In this role you will develop these current skills and much more. Please think of it as a solid foundation for general business matters and administration.

We believe a

vibrantculture

is based on trust. We are looking for positive and motivated humans who can help us reimagine a vibrant work environment, focused on support, career development, fun, autonomy, and strong human connections among colleagues.

We do not hire employees… We hire a

work family .

What is a Community Manager? Put simply, the community manager position is the face of our organization! It is a very multi‑faced position where you wear many hats. In a nutshell, you are a liaison between the HOA’s board of directors, homeowners, and vendors. You will be required to have an ultimate level of ownership in completing all tasks and projects, be a customer service champion, manage vendor relationships, and operate your portfolio of communities – all while having a positive attitude.

Day‑To‑Day Responsibilities

Passionately live our Same Day Response Policy.

Engage with board members and homeowners in your community.

Manage daily, weekly, and monthly tasks for a portfolio of associations.

Plan for and facilitate association board meetings and annual meetings.

Vendor relations, including the bidding and project management process.

Consult with other departments in support of your communities.

Risk Management, Insurance, and Litigation Support.

Prepare budgets and manage the finances of the associations.

Must be available for after‑hour emergencies.

Plus, additional tasks, as necessary.

What It Takes to be a Great Community Manager? You must have a customer‑centric positive attitude, extreme ownership of tasks, be a team player, coachable, highly organized, accountable, and a fantastic multi‑tasker.

Skills and Experience

Approximately ten (8+) years of solid work experience.

Ability to attend or run evening meetings (usually 30‑40 per year).

High‑level organizational skills in a fast‑paced environment.

Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.).

Ability to catch on to other business computer systems.

Strong customer‑friendly and informative communication skills.

Some experience and knowledge of financial statements and budgets.

Comfortable with public speaking in small and large meetings.

Great conflict management skills in sometimes stressful situations.

Experience with gathering bids for large projects and managing those projects.

Training Overview

You will be assigned a Community Manager Mentor to help be your on‑the‑job guide.

You will be part of a tribe of community managers with varying levels of experience from which to learn!

You will complete a unique in‑house, web‑based learning academy.

You will be apprised of changes in the laws and other seasonal topics throughout the year.

Benefits

Hybrid Empowerment Plan – For the first year, you will be required to work out of our local Plano office. After the first year, and as determined by your manager, you may transition to our Hybrid Empowerment Plan.

Fastest Growing Company – Fast Track 50 in 2020.

San Antonio‑based homeowners’ association management company with offices throughout Texas and Phoenix, Arizona.

Privately owned with over 20 years in business and during those years, we have never had to lay anyone off.

Work / Life balance.

5 weeks of PTO.

40 paid hours per year for community service activities.

11 Annual Paid Holidays.

Paid Training.

Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program.

Free medical clinic in‑house.

Phone and Mileage Reimbursement.

Well‑structured career track plan with a 6‑month review.

Annual Salary $57,500.00 with reviews and performance increase opportunities every 6 months.

Office Location: 5212 Tennyson Parkway, Plano, Texas 75024.

Must be able to commute to our local office for training phase.

Spectrum Association Management is an Equal Opportunity Employer.

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Other

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