NKBA
Home Depot Installation Services Design Consultant
NKBA, Chicago Ridge, Illinois, United States, 60415
Overview
The HDIS Design Consultant is responsible for selling the Company’s exterior and interior products and services to customers. The primary responsibility is outside sales visits to customer homes and trade shows. The Design Consultant will travel to customer homes, conduct sales calls, assess customer needs, make individually-tailored product recommendations, develop and negotiate customized price quotes, present warranty information and financing options, and complete required sales contracts and paperwork. The role includes taking measurements using industry-standard methods to ensure installation specifications are met, proactively soliciting and acquiring new customers inside assigned THD stores and during industry events, maintaining local relationships, educating store associates on HDIS offerings, and driving the sales pipeline.
Key Responsibilities
Travel and engage in outside sales activities, primarily in customers’ homes; conduct professional and compelling sales presentations.
Adapt quickly to changing customer needs and advocate HDIS solutions; conduct incidental activities necessary to complete sales (e.g., assessing customer needs, developing price quotes, measuring product specifications).
Present warranty and available financing options; prepare for appointments and process sales-related paperwork.
Prospect for new customers both inside and outside of assigned THD store; participate in industry events; seek referrals and develop relationships with store management and associates.
Attend sales and store team meetings to improve sales techniques and learn about HDIS product offerings.
Direct Manager/Direct Reports
This position reports to a Sales Manager
This position has no direct reports
Travel Requirements
Typically requires overnight travel less than 10% of the time.
Physical Requirements
Most of the time is spent sitting in a comfortable position; there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions
Usually in a comfortable environment with regular exposure to factors causing moderate physical discomfort (dust, fumes or odors).
Requires regular and frequent local travel; access to reliable transportation is required; reimbursement for travel may be available as required by state and federal law.
Minimum Qualifications
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications
3-5 years of prior in-home or virtual sales experience
Prior home improvement industry experience
Prior experience with successful lead generation
Computer and application skills with various technology (email, iPad, apps, etc.)
Education
Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education: No additional education
Experience
Minimum Years Of Work Experience: 3
Preferred Years Of Work Experience: No additional years of experience
Minimum Leadership Experience: None
Preferred Leadership Experience: None
Certifications Design Consultants are expected to maintain 55 hours open calendar time per week (including weekends) to support customer appointments and for prospecting new customers.
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Key Responsibilities
Travel and engage in outside sales activities, primarily in customers’ homes; conduct professional and compelling sales presentations.
Adapt quickly to changing customer needs and advocate HDIS solutions; conduct incidental activities necessary to complete sales (e.g., assessing customer needs, developing price quotes, measuring product specifications).
Present warranty and available financing options; prepare for appointments and process sales-related paperwork.
Prospect for new customers both inside and outside of assigned THD store; participate in industry events; seek referrals and develop relationships with store management and associates.
Attend sales and store team meetings to improve sales techniques and learn about HDIS product offerings.
Direct Manager/Direct Reports
This position reports to a Sales Manager
This position has no direct reports
Travel Requirements
Typically requires overnight travel less than 10% of the time.
Physical Requirements
Most of the time is spent sitting in a comfortable position; there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions
Usually in a comfortable environment with regular exposure to factors causing moderate physical discomfort (dust, fumes or odors).
Requires regular and frequent local travel; access to reliable transportation is required; reimbursement for travel may be available as required by state and federal law.
Minimum Qualifications
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications
3-5 years of prior in-home or virtual sales experience
Prior home improvement industry experience
Prior experience with successful lead generation
Computer and application skills with various technology (email, iPad, apps, etc.)
Education
Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education: No additional education
Experience
Minimum Years Of Work Experience: 3
Preferred Years Of Work Experience: No additional years of experience
Minimum Leadership Experience: None
Preferred Leadership Experience: None
Certifications Design Consultants are expected to maintain 55 hours open calendar time per week (including weekends) to support customer appointments and for prospecting new customers.
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