Alnylam Pharmaceuticals, Inc.
Overview
Audio-Visual Engineer is responsible for providing daily end‑user support and maintenance of all Alnylam video conferencing, collaboration technologies and associated audio‑video equipment. This position also works to monitor, analyze and plan upgrades, as necessary, to ensure adequate capacity and availability to meet Alnylam user needs. The role is based in Cambridge but requires occasional travel to our Norton office.
Key Responsibilities
Day‑to‑day on‑site technical and operational support of conference room and event space technology
Daily preventative room checks of all equipment
Support meeting rooms and end users with regards to all scheduled meeting requests (setup of projection, microphones, video meetings, etc.)
In‑room support and live‑production for town halls, group meetings, and all‑hands meetings
Manage AV ticket queue via ServiceNow
Review schedules for next day requests to ensure equipment is operational
Flexibility to provide support outside of normal working hours as needed
Occasional travel to and support of our Norton office (1–2 days a month)
Perform equipment troubleshooting, maintenance, repairs, and installations as needed
Engineer and implement new AV hardware solutions when needed
Work with service providers to coordinate service and upgrades as needed
Qualifications
Bachelor’s degree preferred and/or at least 3–5 years relevant audio‑visual (AV) experience (CTS certification preferred)
Knowledge and experience supporting AV equipment including Q‑SYS and Crestron control systems, Logitech Conference Room equipment, wireless audio and DSPs from Shure and Biamp, as well as video walls, projectors, and displays
Working knowledge of video conference systems
Experience supporting and administrating Zoom meetings, Zoom Webinars, and Zoom Rooms
Experience and/or strong working knowledge of multiple video and web‑based conferencing platforms such as Teams and Webex
Ability to provide training & client support to end users in the operations of audiovisual systems
Ability to work effectively both independently and within a team
Self‑driven, detail‑oriented
Ability to work in a fast‑paced, high‑end customer‑focused corporate environment
Ability to move quickly between buildings, physically access equipment behind displays/under conference room tables, and occasionally lift AV equipment
Good organizational skills with the ability to prioritize and multi‑task
Communicate effectively (verbally and in writing)
Ability to provide white‑glove support while projecting a calm and professional demeanor even during stressful situations
Accountable for client satisfaction; maintains/builds effective working relationships
Experience with Microsoft Windows and MacOS based platforms and Office 365
U.S. Pay Range $84,300.00 – $114,100.00
The pay range reflects the full‑time base salary range we expect to pay for this role at the time of posting. Base pay will be determined based on a number of factors including, but not limited to, relevant experience, skills, and education. This role is eligible for an annual short‑term incentive award (e.g., bonus or sales incentive) and an annual long‑term incentive award (e.g., equity).
Alnylam’s robust Total Rewards package is designed to support your overall health and well‑being. We offer comprehensive benefits including medical, dental, and vision coverage, life and disability insurance, a lifestyle reimbursement program, flexible spending and health savings accounts and a 401(k) with a generous company match. Eligible employees enjoy paid time off, wellness days, holidays, and two company‑wide recharge breaks. We also offer generous family resources and leave. Our commitment to your well‑being reflects our belief that caring for our people fuels the impact we create together.
Learn more about these and additional benefits offered by Alnylam by visiting the Benefits section of the Careers website: https://www.alnylam.com/careers
About Alnylam We are the leader in RNAi therapeutics—a revolutionary approach with the potential to transform the lives of people with rare and common diseases. Built on Nobel Prize‑winning science, Alnylam has delivered the breakthroughs that made RNAi therapeutics possible and are just at the beginning of what’s possible. Our deep pipeline, late‑stage programs, and bold vision reflect our core values: fierce innovation, passion for excellence, purposeful urgency, open culture and commitment to people. We’re proud to be a globally recognized top employer, where an authentic, inclusive culture and breakthrough thinking fuel one another.
Equal Opportunity Employment At Alnylam, we commit to an inclusive recruitment process and equal employment opportunity. Qualified applicants will receive consideration for employment without regard to their sex, gender or gender identity, sexual orientation, race, color, ethnicity, national origin, ancestry, citizenship, religion, creed, physical or mental disability, pregnancy status or related conditions, genetic information, veteran or military status, marital or familial status, political affiliation, age, or any other factor protected by federal, state, or local law. Alnylam is an E‑Verify Employer.
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Key Responsibilities
Day‑to‑day on‑site technical and operational support of conference room and event space technology
Daily preventative room checks of all equipment
Support meeting rooms and end users with regards to all scheduled meeting requests (setup of projection, microphones, video meetings, etc.)
In‑room support and live‑production for town halls, group meetings, and all‑hands meetings
Manage AV ticket queue via ServiceNow
Review schedules for next day requests to ensure equipment is operational
Flexibility to provide support outside of normal working hours as needed
Occasional travel to and support of our Norton office (1–2 days a month)
Perform equipment troubleshooting, maintenance, repairs, and installations as needed
Engineer and implement new AV hardware solutions when needed
Work with service providers to coordinate service and upgrades as needed
Qualifications
Bachelor’s degree preferred and/or at least 3–5 years relevant audio‑visual (AV) experience (CTS certification preferred)
Knowledge and experience supporting AV equipment including Q‑SYS and Crestron control systems, Logitech Conference Room equipment, wireless audio and DSPs from Shure and Biamp, as well as video walls, projectors, and displays
Working knowledge of video conference systems
Experience supporting and administrating Zoom meetings, Zoom Webinars, and Zoom Rooms
Experience and/or strong working knowledge of multiple video and web‑based conferencing platforms such as Teams and Webex
Ability to provide training & client support to end users in the operations of audiovisual systems
Ability to work effectively both independently and within a team
Self‑driven, detail‑oriented
Ability to work in a fast‑paced, high‑end customer‑focused corporate environment
Ability to move quickly between buildings, physically access equipment behind displays/under conference room tables, and occasionally lift AV equipment
Good organizational skills with the ability to prioritize and multi‑task
Communicate effectively (verbally and in writing)
Ability to provide white‑glove support while projecting a calm and professional demeanor even during stressful situations
Accountable for client satisfaction; maintains/builds effective working relationships
Experience with Microsoft Windows and MacOS based platforms and Office 365
U.S. Pay Range $84,300.00 – $114,100.00
The pay range reflects the full‑time base salary range we expect to pay for this role at the time of posting. Base pay will be determined based on a number of factors including, but not limited to, relevant experience, skills, and education. This role is eligible for an annual short‑term incentive award (e.g., bonus or sales incentive) and an annual long‑term incentive award (e.g., equity).
Alnylam’s robust Total Rewards package is designed to support your overall health and well‑being. We offer comprehensive benefits including medical, dental, and vision coverage, life and disability insurance, a lifestyle reimbursement program, flexible spending and health savings accounts and a 401(k) with a generous company match. Eligible employees enjoy paid time off, wellness days, holidays, and two company‑wide recharge breaks. We also offer generous family resources and leave. Our commitment to your well‑being reflects our belief that caring for our people fuels the impact we create together.
Learn more about these and additional benefits offered by Alnylam by visiting the Benefits section of the Careers website: https://www.alnylam.com/careers
About Alnylam We are the leader in RNAi therapeutics—a revolutionary approach with the potential to transform the lives of people with rare and common diseases. Built on Nobel Prize‑winning science, Alnylam has delivered the breakthroughs that made RNAi therapeutics possible and are just at the beginning of what’s possible. Our deep pipeline, late‑stage programs, and bold vision reflect our core values: fierce innovation, passion for excellence, purposeful urgency, open culture and commitment to people. We’re proud to be a globally recognized top employer, where an authentic, inclusive culture and breakthrough thinking fuel one another.
Equal Opportunity Employment At Alnylam, we commit to an inclusive recruitment process and equal employment opportunity. Qualified applicants will receive consideration for employment without regard to their sex, gender or gender identity, sexual orientation, race, color, ethnicity, national origin, ancestry, citizenship, religion, creed, physical or mental disability, pregnancy status or related conditions, genetic information, veteran or military status, marital or familial status, political affiliation, age, or any other factor protected by federal, state, or local law. Alnylam is an E‑Verify Employer.
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