Encore
Event Technical Specialist, Audio, Video, Lighting & Projection -(Part-Time) – N
Encore, Nashville, Tennessee, United States, 37247
Event Technical Specialist, Audio, Video, Lighting & Projection -(Part-Time) – Nashville, TN
1 day ago Be among the first 25 applicants Position Overview
The Technical Specialist is responsible for the technical set up and operation of enhanced mid-level production events in a hospitality environment, while ensuring the utmost in client satisfaction. This position reports to an Associate Director of Project Management or Director of Project Management in their assigned area. Key Job Responsibilities
Equipment Operation
Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section. Troubleshoots technical issues and resolves problems quickly as they arise. Complies with all Company security and safety measures. Ensures equipment is secure from theft and/or damage when in use. Customer Service
Provides excellent service and strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction. Understands and fosters the hotel/client relationship. Training/Staff Development
Creates an atmosphere that fosters the development of technical and leadership skills in other employees. Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed. Develops self as subject matter expert in discipline of specialty. Stays current with technology and industry trends. Event Supervision
Performs advanced work (pre/during/post event) with operations team members. Supervises and directs other technicians during an event. Equipment Maintenance
Assists team with proper security, storage, inventory, transportation, and maintenance of equipment. Performs inventory and forecasting of equipment needs. Job Qualifications
Bachelor’s Degree is preferred 3+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required 3-4 years of customer service or hospitality experience is preferred. Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to. External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. Ability to interact professionally and effectively with a diverse work force, customer base and senior level management. Strong customer, client and coworker interface experience and abilities. A valid driver’s license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable. Must be able to lift 50 lbs. Competencies Group
Deliver World Class Service
Hospitality Ownership Do The Right Thing
Demonstrates Self-Awareness Drive Results
Ensures Accountability See The Big Picture
Decision Quality Manages Complexity Value People
Collaborates Physical Requirements
Sitting: 2-3 Hours Standing: 4-5 Hours Walking: 4-5 Hours Stooping: 2-3 Hours Crawling: 2-3 Hours Kneeling: 2-3 Hours Bending: 2-3 Hours Reaching (above your head): 2-3 Hours Climbing: 0-1 Hours Grasping: 4-5 Hours Lifting Requirements
0 - 15 lbs: Continuously 16 - 50 lbs: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Occasionally Carrying Requirements
0 - 15 lbs: Continuously 16 - 50 lbs: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Never Auditory/Visual Requirements
Close Vision: Continuously Distance Vision: Continuously Color Vision: Frequently Peripheral Vision: Occasionally Depth Perception: Frequently Hearing: Continuously Pushing/Pulling Requirements
0 - 15 lbs: Continuously 16 - 50 lbs: Frequently 51 - 100 lbs: Frequently Over 100 lbs: Occasionally Work Environment
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. Working conditions will vary between moderately quiet to noisy volumes. Team members will use high‑end audio‑visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on‑call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. Management reserves the right to revise the job or to require other or different tasks as assigned. Hourly Pay Range: $26.73 - $32.75. Benefits are available for employees and families. The company supports inclusivity and belonging. Seniority level: Mid‑Senior level | Employment type: Part‑time | Job function: Management and Manufacturing.
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1 day ago Be among the first 25 applicants Position Overview
The Technical Specialist is responsible for the technical set up and operation of enhanced mid-level production events in a hospitality environment, while ensuring the utmost in client satisfaction. This position reports to an Associate Director of Project Management or Director of Project Management in their assigned area. Key Job Responsibilities
Equipment Operation
Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section. Troubleshoots technical issues and resolves problems quickly as they arise. Complies with all Company security and safety measures. Ensures equipment is secure from theft and/or damage when in use. Customer Service
Provides excellent service and strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction. Understands and fosters the hotel/client relationship. Training/Staff Development
Creates an atmosphere that fosters the development of technical and leadership skills in other employees. Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed. Develops self as subject matter expert in discipline of specialty. Stays current with technology and industry trends. Event Supervision
Performs advanced work (pre/during/post event) with operations team members. Supervises and directs other technicians during an event. Equipment Maintenance
Assists team with proper security, storage, inventory, transportation, and maintenance of equipment. Performs inventory and forecasting of equipment needs. Job Qualifications
Bachelor’s Degree is preferred 3+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required 3-4 years of customer service or hospitality experience is preferred. Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to. External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. Ability to interact professionally and effectively with a diverse work force, customer base and senior level management. Strong customer, client and coworker interface experience and abilities. A valid driver’s license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable. Must be able to lift 50 lbs. Competencies Group
Deliver World Class Service
Hospitality Ownership Do The Right Thing
Demonstrates Self-Awareness Drive Results
Ensures Accountability See The Big Picture
Decision Quality Manages Complexity Value People
Collaborates Physical Requirements
Sitting: 2-3 Hours Standing: 4-5 Hours Walking: 4-5 Hours Stooping: 2-3 Hours Crawling: 2-3 Hours Kneeling: 2-3 Hours Bending: 2-3 Hours Reaching (above your head): 2-3 Hours Climbing: 0-1 Hours Grasping: 4-5 Hours Lifting Requirements
0 - 15 lbs: Continuously 16 - 50 lbs: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Occasionally Carrying Requirements
0 - 15 lbs: Continuously 16 - 50 lbs: Frequently 51 - 100 lbs: Occasionally Over 100 lbs: Never Auditory/Visual Requirements
Close Vision: Continuously Distance Vision: Continuously Color Vision: Frequently Peripheral Vision: Occasionally Depth Perception: Frequently Hearing: Continuously Pushing/Pulling Requirements
0 - 15 lbs: Continuously 16 - 50 lbs: Frequently 51 - 100 lbs: Frequently Over 100 lbs: Occasionally Work Environment
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. Working conditions will vary between moderately quiet to noisy volumes. Team members will use high‑end audio‑visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on‑call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. Management reserves the right to revise the job or to require other or different tasks as assigned. Hourly Pay Range: $26.73 - $32.75. Benefits are available for employees and families. The company supports inclusivity and belonging. Seniority level: Mid‑Senior level | Employment type: Part‑time | Job function: Management and Manufacturing.
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