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Red Oak Technologies

Business Analyst (Digital Access Management, BRD, FRD, Tech Writing) Contract a

Red Oak Technologies, Austin, Texas, us, 78716

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Business Analyst (Digital Access Management, BRD, FRD, Tech Writing) Contract at Austin, Texas OR Sunnyvale, California – On Site

This range is provided by Red Oak Technologies. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $45.00/yr - $50.00/yr

Required Skills and Experience

5+ Years of Business Analyst experience

3+ years of DAM (Digital Access Management) experience

2-3+ years of BRD / FRD Documentation experience

Technical Writing

Training Material Documentation

Responsibilities

Work with the business to identify their data model, vocabularies and collaborate and can be translated to a working model.

The ideal candidate will serve as a liaison between business teams, translating business needs into effective DAM solutions.

This role involves requirement gathering, feature adoption, training creation, and continuous improvement of the DAM platform to maximize business value.

Create training materials to train users and Train the Trainer, being open for creativity in your delivery (e.g. videos, slide decks, other tools).

Facilitate Office Hours for business tenants to provide educational sessions on specific features.

Identify opportunities for change and discuss for continuous improvement of the DAM platform.

Create & maintain user guide for the application as well as new features in every release.

Review existing DAM features, proactively guiding business adoption to enhance value.

Provide ongoing support to business teams to ensure smooth operation and adoption of the DAM platform.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology

Industries: Information Services and Technology, Information and Media

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