Nashville Public Radio
Residential Community Manager
Nashville Public Radio, Ridgway, Colorado, United States, 81432
Location: Ridgway
Company Overview Asset Living is a third-party management firm and a partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering value to partners. Our portfolio spans multifamily, single-family rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a diverse team, united by the belief that together we lead and succeed. We are recognized as one of the nation\u2019s Best and Brightest Places to Work and ranked in the NMHC top 50 professionals. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO).
Position COMMUNITY MANAGER
The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. You will manage all phases of operations, including personnel, leasing, maintenance, financial, administration, and risk management. As on-site leader, you will supervise property and staff to ensure compliance with Asset Living\'s policies and procedures, safety and fair housing guidelines, and liability considerations.
Essential Duties & Responsibilities
Personnel Management
Regular/daily on-site attendance is required
Screen, hire, train, coach, and develop on-site staff using consistent techniques and company directives
Ensure staff effectiveness through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
Complete weekly/daily office and maintenance staff schedules and assignments
Address performance problems; document, communicate with direct supervisor and HR, and terminate when necessary
Promote harmony and quality job performance of staff through support and leadership
Ensure staff compliance with company policies and procedures
Financial Management
Achieve net operating income goals through cost control and revenue & leasing improvements; identify trends and recommend strategies
Develop yearly operating budgets/forecasts
Monitor deposits, rent collections, and charges for timely submission
Monitor vendor invoices for timely receipt, reconciliation, and coding
Ensure property closeout is completed on time and ownership financial reports are accurate
Strategic Leasing Management
Develop yearly marketing plan and utilize marketing strategies and systems
Ensure leasing techniques effectively achieve closures; follow-up procedures and leases are documented and up to date
Address resident complaints, concerns, and requests to ensure resident satisfaction
Develop and implement resident retention programs
Show, lease, and move-in prospective residents
Administrative & Maintenance Management
Ensure administrative and leasing reporting is accurate, complete, and timely
Head emergency team for the property; respond to property emergencies with staff and residents per guidelines to minimize liability
Maintain excellent customer service and monitor service request turnaround and maintenance responsiveness
Maintain property appearance; conduct regular inspections and make-ready work orders
Plan and utilize property resources, equipment, and supplies economically, including obtaining bids and working with vendors
Oversee maintenance, construction, and rehabilitation activities to ensure quality and expediency
Education/Experience
High School Diploma or Equivalent; Bachelor\u2019s degree preferred or four years of experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred
Ability to understand and perform on-site software functions; basic computer skills required
Basic knowledge of Fair Housing Laws and OSHA requirements
Physical Requirements
Regularly communicate with others, perform tasks that may involve wrist/hand movements, and work overtime, weekends, and night hours (emergencies)
Occasionally remain stationary or move about to accomplish tasks; handle multiple environments
Occasionally ascend/descend ladders, stairs, and climb to access work areas; lift up to 25 lbs; operate machinery or power tools; work outdoors in various conditions
License/Equipment
Must have reliable transportation due to emergency on-call requirement
Salary Range : $21.00 per hour to $25.00 per hour
At Asset Living, compensation decisions consider skill set, background, training, and certifications. Offers include a comprehensive total rewards package with benefits, 401(k) with employer matching, and performance-based bonuses when applicable. Full-time employees also receive paid sick days and company holidays.
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Company Overview Asset Living is a third-party management firm and a partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering value to partners. Our portfolio spans multifamily, single-family rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a diverse team, united by the belief that together we lead and succeed. We are recognized as one of the nation\u2019s Best and Brightest Places to Work and ranked in the NMHC top 50 professionals. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO).
Position COMMUNITY MANAGER
The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. You will manage all phases of operations, including personnel, leasing, maintenance, financial, administration, and risk management. As on-site leader, you will supervise property and staff to ensure compliance with Asset Living\'s policies and procedures, safety and fair housing guidelines, and liability considerations.
Essential Duties & Responsibilities
Personnel Management
Regular/daily on-site attendance is required
Screen, hire, train, coach, and develop on-site staff using consistent techniques and company directives
Ensure staff effectiveness through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
Complete weekly/daily office and maintenance staff schedules and assignments
Address performance problems; document, communicate with direct supervisor and HR, and terminate when necessary
Promote harmony and quality job performance of staff through support and leadership
Ensure staff compliance with company policies and procedures
Financial Management
Achieve net operating income goals through cost control and revenue & leasing improvements; identify trends and recommend strategies
Develop yearly operating budgets/forecasts
Monitor deposits, rent collections, and charges for timely submission
Monitor vendor invoices for timely receipt, reconciliation, and coding
Ensure property closeout is completed on time and ownership financial reports are accurate
Strategic Leasing Management
Develop yearly marketing plan and utilize marketing strategies and systems
Ensure leasing techniques effectively achieve closures; follow-up procedures and leases are documented and up to date
Address resident complaints, concerns, and requests to ensure resident satisfaction
Develop and implement resident retention programs
Show, lease, and move-in prospective residents
Administrative & Maintenance Management
Ensure administrative and leasing reporting is accurate, complete, and timely
Head emergency team for the property; respond to property emergencies with staff and residents per guidelines to minimize liability
Maintain excellent customer service and monitor service request turnaround and maintenance responsiveness
Maintain property appearance; conduct regular inspections and make-ready work orders
Plan and utilize property resources, equipment, and supplies economically, including obtaining bids and working with vendors
Oversee maintenance, construction, and rehabilitation activities to ensure quality and expediency
Education/Experience
High School Diploma or Equivalent; Bachelor\u2019s degree preferred or four years of experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred
Ability to understand and perform on-site software functions; basic computer skills required
Basic knowledge of Fair Housing Laws and OSHA requirements
Physical Requirements
Regularly communicate with others, perform tasks that may involve wrist/hand movements, and work overtime, weekends, and night hours (emergencies)
Occasionally remain stationary or move about to accomplish tasks; handle multiple environments
Occasionally ascend/descend ladders, stairs, and climb to access work areas; lift up to 25 lbs; operate machinery or power tools; work outdoors in various conditions
License/Equipment
Must have reliable transportation due to emergency on-call requirement
Salary Range : $21.00 per hour to $25.00 per hour
At Asset Living, compensation decisions consider skill set, background, training, and certifications. Offers include a comprehensive total rewards package with benefits, 401(k) with employer matching, and performance-based bonuses when applicable. Full-time employees also receive paid sick days and company holidays.
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