Florida Tile, Inc.
Showroom Design Consultant / Customer Service Representative
Florida Tile, Inc., Miami, Florida, us, 33222
Showroom Design Consultant / Customer Service Representative
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Showroom Design Consultant / Customer Service Representative
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Florida Tile, Inc. Summary Customer Service responsibilities include processing customer orders received in person, via telephone, fax, or internet. This person will assist the Branch Manager/Branch Operations Manager and other branch staff, handling tasks such as invoicing and inventory management. We seek an innovative thinker passionate about interior design and customer service. Showroom Design Consultant duties include helping architects, contractors, and homeowners select tiles, generating sales, and processing orders. Essential Duties and Responsibilities Customer Service & Sales:
Assist customers with product selection, promote add-on sales, develop a trade client base, and support sales efforts through meetings and communications. Maintain the showroom as a welcoming and organized environment. Order Processing & Operations:
Accurately perform order entry, confirm orders, check stock and pricing, provide shipment info, and follow up on orders. Assist with daily tasks like invoicing, inventory management, and maintaining the showroom display. Qualifications:
Prior customer service experience in building products preferred, with excellent communication skills. Experience with SAP or CMS is a plus. High School diploma or GED required. Proficiency in Microsoft Office. Experience in tile or flooring industry and inside sales techniques is desirable. Minimum 12 months retail or sales experience required. Education in marketing or design is a plus. Florida Tile is committed to equal employment opportunity and values diversity. We offer comprehensive benefits including health plans, wellness programs, disability and life insurance, 401(k) with match, tuition reimbursement, and paid time off. Additional Information
Seniority level: Entry level Employment type: Full-time Job function: Design, Art/Creative, Information Technology Industry: Wholesale Building Materials
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Join to apply for the
Showroom Design Consultant / Customer Service Representative
role at
Florida Tile, Inc. Summary Customer Service responsibilities include processing customer orders received in person, via telephone, fax, or internet. This person will assist the Branch Manager/Branch Operations Manager and other branch staff, handling tasks such as invoicing and inventory management. We seek an innovative thinker passionate about interior design and customer service. Showroom Design Consultant duties include helping architects, contractors, and homeowners select tiles, generating sales, and processing orders. Essential Duties and Responsibilities Customer Service & Sales:
Assist customers with product selection, promote add-on sales, develop a trade client base, and support sales efforts through meetings and communications. Maintain the showroom as a welcoming and organized environment. Order Processing & Operations:
Accurately perform order entry, confirm orders, check stock and pricing, provide shipment info, and follow up on orders. Assist with daily tasks like invoicing, inventory management, and maintaining the showroom display. Qualifications:
Prior customer service experience in building products preferred, with excellent communication skills. Experience with SAP or CMS is a plus. High School diploma or GED required. Proficiency in Microsoft Office. Experience in tile or flooring industry and inside sales techniques is desirable. Minimum 12 months retail or sales experience required. Education in marketing or design is a plus. Florida Tile is committed to equal employment opportunity and values diversity. We offer comprehensive benefits including health plans, wellness programs, disability and life insurance, 401(k) with match, tuition reimbursement, and paid time off. Additional Information
Seniority level: Entry level Employment type: Full-time Job function: Design, Art/Creative, Information Technology Industry: Wholesale Building Materials
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