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Dyson

Logistics & Fulfilment Associate Manager

Dyson, Russiaville, Indiana, United States, 46979

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About the role: The Logistics & Fulfilment Associate Manager supports the day-to-day management of logistics , warehousing, and order fulfilment operations. You will work closely with the Logistics Manager and cross-functional teams to ensure smooth, accurate , and timely handling of inventory, order processing, and dispatch, in line with company standards of safety, compliance, and customer satisfaction.

Key Responsibilities Operations & Fulfilment

Assist in daily regional operations, including warehouse activi ties, inventory control, and transportation

Monitor end-to-end order fulfilment process, from order receipt to final delivery, ensuring on-time and accurate fulfilmen t

Ensure all monthly order shipments are closed and settled on time, in alignment with the established shipping schedule and company deadlines .

Collaborate with internal teams (e.g., customer service, sales) to resolve order or shipment issues

Cross-border & Regional Logistics

Coordinate cross-border shipments with carriers, customs brokers, and freight forwarders

Vendor & 3PL Management

Track and report 3PL performance against SLAs and KPIs

Participate in contract negotiations and support the renewal or termination process as required .

Process Improvement

Support in implement ing changes using logistics system and technology (e.g. TMS, WMS)

Support in analys ing key logistics data to identify bottlenecks and inefficiencies, driving continuous improvement

Draft and updates SOPs for logistics operations and promote process standardization

About you: Bachelor’s degree in Logistics, Supply Chain Management, Business, or a related field.

Minimum 2- 3 years of experience in logistics , warehouse, or fulfilment management, preferably in the Asia-Pacific (APEC) region.

Fluent speaking /writing/read skill in English

Highly sensitive on data and analysis skill

Proficient in Microsoft Office (Excel, Word, PowerPoint).

Positive attitude, fast learning and good at working in pressure.

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

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