CapTech
Senior Interaction / Product Designer
CapTech, Charlotte, North Carolina, United States, 28245
Note:
The original description contained formatting inconsistencies. This refined version preserves the original content while using only allowed HTML tags and improving structure for readability.
Overview CapTech’s Customer Experience (CX) team seeks a Senior Interaction Designer / Product Designer with a track record of designing sophisticated digital brand experiences that are intuitive, impactful, and accessible. Our interaction designers bring curiosity to every challenge, stay current with evolving design methods and tools, and collaborate closely with cross-functional teams to deliver elegant solutions to complex business problems.
Responsibilities
Creating personas, customer journeys, wireframes, prototypes, and responsive web and mobile interface designs that follow best practices in usability and interaction design.
Designing new, engaging digital experiences for web and mobile products, as well as extending and enhancing existing designs based on established design systems.
Producing clean, informative, and concise presentations to clients and internal teams that communicate the rationale behind your designs and recommendations.
Presenting design concepts and rationale to clients and internal teams in a clear and compelling manner.
Consulting with clients and team members about the benefits of accessible design.
Giving insightful and constructive feedback on the designs, including interactions, information architecture, content, and alignment with business goals and user needs.
Conducting and synthesizing user research to inform design decisions.
Collaborating with developers to ensure design fidelity and accessibility.
Researching and understanding design and technology trends and helping determine their relevance for our recommended solutions.
Exploring and leveraging AI-powered design tools and workflows, staying current with emerging technologies, and experimenting with new approaches to enhance creativity, efficiency, and impact.
Qualifications
3-5 years of professional experience, ideally in a consulting or agency context.
4-year+ degree in Design, HCI, Psychology, or a related field.
Strong written, verbal, conceptual, and visual communication skills.
Proficiency in designing in Figma is required.
Experience designing developer-ready visual assets and UI components is a plus.
Familiarity with user research tools (e.g., Optimal Workshop, UserTesting, SurveyMonkey) is a plus.
Working knowledge of Agile product development lifecycles and practices is a plus.
Familiarity with WCAG and accessibility standards is a plus.
Please include a link to your online portfolio with your application in order to be considered.
Seniority level Mid-Senior level
Employment type Full-time
Job function Consulting
Industries Business Consulting and Services
Additional Information We want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions. You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way. Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we’ve launched extended benefits to help meet our employees’ needs.
Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths
Modern Health – A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources
Carrot Fertility – Inclusive fertility and family-forming coverage for all paths to parenthood
Fringe – A company paid stipend program for personalized lifestyle benefits
Employee Resource Groups – Employee-led diversity and inclusion initiatives
Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects
401(k) Matching – Generous matching and no vesting period
CapTech is an equal opportunity employer committed to equality, inclusion, and fairness. For information about Diversity, Inclusion and Belonging efforts, contact Laura Massa at lmassa@captechconsulting.com. CapTech cannot sponsor visas for this position; applicants must be authorized to work in the United States without visa sponsorship.
Location and compensation Charlotte, NC
Salary ranges vary by role and experience and are posted with each listing.
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The original description contained formatting inconsistencies. This refined version preserves the original content while using only allowed HTML tags and improving structure for readability.
Overview CapTech’s Customer Experience (CX) team seeks a Senior Interaction Designer / Product Designer with a track record of designing sophisticated digital brand experiences that are intuitive, impactful, and accessible. Our interaction designers bring curiosity to every challenge, stay current with evolving design methods and tools, and collaborate closely with cross-functional teams to deliver elegant solutions to complex business problems.
Responsibilities
Creating personas, customer journeys, wireframes, prototypes, and responsive web and mobile interface designs that follow best practices in usability and interaction design.
Designing new, engaging digital experiences for web and mobile products, as well as extending and enhancing existing designs based on established design systems.
Producing clean, informative, and concise presentations to clients and internal teams that communicate the rationale behind your designs and recommendations.
Presenting design concepts and rationale to clients and internal teams in a clear and compelling manner.
Consulting with clients and team members about the benefits of accessible design.
Giving insightful and constructive feedback on the designs, including interactions, information architecture, content, and alignment with business goals and user needs.
Conducting and synthesizing user research to inform design decisions.
Collaborating with developers to ensure design fidelity and accessibility.
Researching and understanding design and technology trends and helping determine their relevance for our recommended solutions.
Exploring and leveraging AI-powered design tools and workflows, staying current with emerging technologies, and experimenting with new approaches to enhance creativity, efficiency, and impact.
Qualifications
3-5 years of professional experience, ideally in a consulting or agency context.
4-year+ degree in Design, HCI, Psychology, or a related field.
Strong written, verbal, conceptual, and visual communication skills.
Proficiency in designing in Figma is required.
Experience designing developer-ready visual assets and UI components is a plus.
Familiarity with user research tools (e.g., Optimal Workshop, UserTesting, SurveyMonkey) is a plus.
Working knowledge of Agile product development lifecycles and practices is a plus.
Familiarity with WCAG and accessibility standards is a plus.
Please include a link to your online portfolio with your application in order to be considered.
Seniority level Mid-Senior level
Employment type Full-time
Job function Consulting
Industries Business Consulting and Services
Additional Information We want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions. You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way. Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we’ve launched extended benefits to help meet our employees’ needs.
Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths
Modern Health – A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources
Carrot Fertility – Inclusive fertility and family-forming coverage for all paths to parenthood
Fringe – A company paid stipend program for personalized lifestyle benefits
Employee Resource Groups – Employee-led diversity and inclusion initiatives
Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects
401(k) Matching – Generous matching and no vesting period
CapTech is an equal opportunity employer committed to equality, inclusion, and fairness. For information about Diversity, Inclusion and Belonging efforts, contact Laura Massa at lmassa@captechconsulting.com. CapTech cannot sponsor visas for this position; applicants must be authorized to work in the United States without visa sponsorship.
Location and compensation Charlotte, NC
Salary ranges vary by role and experience and are posted with each listing.
#J-18808-Ljbffr