Spectrum Association Management
Community Manager - HOA Communities - Property Management
Spectrum Association Management, San Antonio, Texas, United States, 78208
Overview
START A CAREER IN COMMUNITY MANAGEMENT WITHOUT PRIOR HOA EXPERIENCE!
We seek positive and motivated professionals who want to make a complete career change to property and HOA community management. We do not require prior experience as our education program will provide an industry-leading education foundation. The initial training will take one year, and you will become an industry expert in three years. You will also have mentors assigned to provide real-life support to advance your skill set. The education in community management will serve you well in future roles in our company or your external career progression.
The typical background could be from retail, restaurants, hospitality, administrative roles, department managers, office management, operations, and many more. Candidates typically have 8 to 10 years of professional experience in roles where proactive effort and decisions are required. Developed skills in some of the following areas are helpful: customer services, administration, communication, negotiation, conflict resolution, insurance, budgets, financials, legal matters, and vendor management. In this role you will develop these current skills and much more. Think of it as a solid foundation for general business matters and administration.
We believe a vibrant culture is based on trust.
We are looking for positive and motivated humans who can help us reimagine a vibrant work environment, focused on support, career development, fun, autonomy, and strong human connections among colleagues.
We do not hire employees… We hire a
work family .
While the role is mainly remote, we value being social with each other. Learning is best achieved in person. A significant amount of time should be expected in the office in the first 6 months to ensure long-term success.
What is a Community Manager? Put simply, the community manager position is the face of our organization. It is a multi-faceted role where you wear many hats. In a nutshell, you are a liaison between the HOA’s board of directors, homeowners, and vendors. You will be required to have an ownership mindset in completing tasks and projects, be a customer service champion, manage vendor relationships, and operate your portfolio of communities — all while maintaining a positive attitude.
Responsibilities
Passionately live our Same Day Response Policy.
Engage with board members and homeowners in your community.
Manage daily, weekly, and monthly tasks for a portfolio of associations.
Plan for and facilitate association board meetings and annual meetings.
Vendor relations, including bidding and project management processes.
Consult with other departments in support of your communities.
Risk management, insurance, and litigation support.
Prepare budgets and manage the finances of the associations.
Must be available for after-hour emergencies.
Plus, additional tasks, as necessary.
Great Community Manager Qualities We know you don’t just want a job – you need a career you know you will be great at. Your goals should align with our culture and team. You must have a customer-centric positive attitude, take extreme ownership of tasks, be a team player, be coachable, highly organized, accountable, and a fantastic multi-tasker.
Skills Needed We will teach you the ins and outs of running successful HOAs, but please have some of these skills already:
Approximately ten years (8+) of solid work experience
Ability to attend or run evening meetings (usually 30-40 per year)
High-level organizational skills in a fast-paced environment
Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.)
Ability to adapt to other business computer systems
Strong customer-friendly and informative communication skills
Some experience and knowledge of financial statements and budgets
Comfortable with public speaking in small and large meetings
Great conflict management skills in sometimes stressful situations
Experience with gathering bids for large projects and managing those projects
Training Qualified candidates will be offered an amazing, interactive training program featuring:
An assigned Community Manager Mentor to guide on the job.
Part of a tribe of community managers with varying levels of experience to learn from.
A unique in-house, web-based learning academy.
Updates on changes in laws and other seasonal topics throughout the year.
About Spectrum We are a dynamic team on a mission to provide excellent service to the communities we work with. In business since 2001, we manage hundreds of homeowners’ associations in Texas and Arizona. Our engaged culture drives who we are. We have been honored with the Best Places to Work award for 17 years running. Our team enjoys an empowering work schedule, full benefits, generous PTO, a voice to make change, and opportunities to contribute to the community.
Our vibrant culture is central. We seek professionals who want to be part of a work family. We support one another and view learning as a continuous process.
Employee Experience
93% of employees believe in the company leadership and future success.
96% are proud to work here and love their coworkers.
99% feel well supported by management through COVID-19.
Benefits and Compensation
Initial 6 months in the local office; after the first year, a Hybrid Empowerment Plan may apply.
Best Places to Work recognition since 2007.
Paid time off, holidays, and a comprehensive benefits package including medical, dental, vision, disability, life, and 401k.
5 weeks of PTO and 40 paid hours per year for community service activities.
Annual salary: $57,500 with semi-annual reviews and performance-based increases.
Location and Hours Office location: 17319 San Pedro Avenue #318, San Antonio, Texas 78232. Training begins in the local office for the first 6 months. Thereafter, you must be able to commute to the local office for team collaboration and events as required.
For more information, visit Spectrum Association Management careers page. Spectrum Association Management is an Equal Opportunity Employer.
#J-18808-Ljbffr
We seek positive and motivated professionals who want to make a complete career change to property and HOA community management. We do not require prior experience as our education program will provide an industry-leading education foundation. The initial training will take one year, and you will become an industry expert in three years. You will also have mentors assigned to provide real-life support to advance your skill set. The education in community management will serve you well in future roles in our company or your external career progression.
The typical background could be from retail, restaurants, hospitality, administrative roles, department managers, office management, operations, and many more. Candidates typically have 8 to 10 years of professional experience in roles where proactive effort and decisions are required. Developed skills in some of the following areas are helpful: customer services, administration, communication, negotiation, conflict resolution, insurance, budgets, financials, legal matters, and vendor management. In this role you will develop these current skills and much more. Think of it as a solid foundation for general business matters and administration.
We believe a vibrant culture is based on trust.
We are looking for positive and motivated humans who can help us reimagine a vibrant work environment, focused on support, career development, fun, autonomy, and strong human connections among colleagues.
We do not hire employees… We hire a
work family .
While the role is mainly remote, we value being social with each other. Learning is best achieved in person. A significant amount of time should be expected in the office in the first 6 months to ensure long-term success.
What is a Community Manager? Put simply, the community manager position is the face of our organization. It is a multi-faceted role where you wear many hats. In a nutshell, you are a liaison between the HOA’s board of directors, homeowners, and vendors. You will be required to have an ownership mindset in completing tasks and projects, be a customer service champion, manage vendor relationships, and operate your portfolio of communities — all while maintaining a positive attitude.
Responsibilities
Passionately live our Same Day Response Policy.
Engage with board members and homeowners in your community.
Manage daily, weekly, and monthly tasks for a portfolio of associations.
Plan for and facilitate association board meetings and annual meetings.
Vendor relations, including bidding and project management processes.
Consult with other departments in support of your communities.
Risk management, insurance, and litigation support.
Prepare budgets and manage the finances of the associations.
Must be available for after-hour emergencies.
Plus, additional tasks, as necessary.
Great Community Manager Qualities We know you don’t just want a job – you need a career you know you will be great at. Your goals should align with our culture and team. You must have a customer-centric positive attitude, take extreme ownership of tasks, be a team player, be coachable, highly organized, accountable, and a fantastic multi-tasker.
Skills Needed We will teach you the ins and outs of running successful HOAs, but please have some of these skills already:
Approximately ten years (8+) of solid work experience
Ability to attend or run evening meetings (usually 30-40 per year)
High-level organizational skills in a fast-paced environment
Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.)
Ability to adapt to other business computer systems
Strong customer-friendly and informative communication skills
Some experience and knowledge of financial statements and budgets
Comfortable with public speaking in small and large meetings
Great conflict management skills in sometimes stressful situations
Experience with gathering bids for large projects and managing those projects
Training Qualified candidates will be offered an amazing, interactive training program featuring:
An assigned Community Manager Mentor to guide on the job.
Part of a tribe of community managers with varying levels of experience to learn from.
A unique in-house, web-based learning academy.
Updates on changes in laws and other seasonal topics throughout the year.
About Spectrum We are a dynamic team on a mission to provide excellent service to the communities we work with. In business since 2001, we manage hundreds of homeowners’ associations in Texas and Arizona. Our engaged culture drives who we are. We have been honored with the Best Places to Work award for 17 years running. Our team enjoys an empowering work schedule, full benefits, generous PTO, a voice to make change, and opportunities to contribute to the community.
Our vibrant culture is central. We seek professionals who want to be part of a work family. We support one another and view learning as a continuous process.
Employee Experience
93% of employees believe in the company leadership and future success.
96% are proud to work here and love their coworkers.
99% feel well supported by management through COVID-19.
Benefits and Compensation
Initial 6 months in the local office; after the first year, a Hybrid Empowerment Plan may apply.
Best Places to Work recognition since 2007.
Paid time off, holidays, and a comprehensive benefits package including medical, dental, vision, disability, life, and 401k.
5 weeks of PTO and 40 paid hours per year for community service activities.
Annual salary: $57,500 with semi-annual reviews and performance-based increases.
Location and Hours Office location: 17319 San Pedro Avenue #318, San Antonio, Texas 78232. Training begins in the local office for the first 6 months. Thereafter, you must be able to commute to the local office for team collaboration and events as required.
For more information, visit Spectrum Association Management careers page. Spectrum Association Management is an Equal Opportunity Employer.
#J-18808-Ljbffr