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Genpact

Senior Process Associate, Technical Writer, Cincinnati, OH.

Genpact, Cincinnati, Ohio, United States, 45208

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Job Description - Senior Process Associate, Technical Writer, Cincinnati, OH. (HMS062802)

Senior Process Associate, Technical Writer, Cincinnati, OH. - HMS062802

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting‑edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook .

Inviting applications for the role of Senior Process Associate, Technical Writer, Cincinnati, OH.

We are seeking a detail-oriented and technically proficient Technical Writer to join our team in the aerospace sector. This role is critical for creating, maintaining, and standardizing technical documentation such as operation manuals, preventative maintenance guides, spare part lists, and work instructions. The ideal candidate will have a strong understanding of engineering concepts and the ability to interpret complex diagrams and schematics. This position requires cross‑functional collaboration with engineering, operations, and maintenance teams to ensure all documentation meets regulatory standards and reflects current processes.

Responsibilities

Create and maintain client‑approved documentation in standardized formats including:

Read and understand diagrams and schematics to assist creation and standardization of documentation.

Collaborate with internal engineering teams to ensure manuals are kept up to date based on changes with processes.

Perform audits of work instructions by collaborating with operators and technicians of equipment to ensure accuracy.

Perform other tasks with similar scope of work that may arise due to changes within the business and machine modality.

Qualifications we seek in you! Minimum Qualifications

Bachelor’s degree or diploma in Engineering/English/Aerospace Engineering, or a related field.

Relevant experience in a technical writing role within a manufacturing, aerospace, or engineering environment.

Experience in Aerospace/Additives industry

Strong written and verbal communication skills with high attention to detail

Preferred Qualifications/ Skills

Proficiency in tools such as Microsoft Office, Adobe Acrobat, and XML/DITA‑based content management systems.

Ability to read and interpret technical schematics, P&IDs, blueprints, and engineering drawings.

Be a transformation leader

– Work at the cutting edge of AI, automation, and digital innovation

Make an impact

– Drive change for global enterprises and solve business challenges that matter

Accelerate your career

– Get hands‑on experience, mentorship, and continuous learning opportunities

Work with the best

– Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day

Thrive in a values‑driven culture

– Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

The approximate annual base compensation range for this position is [$50000 to $60000]. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.

Los Angeles, California based candidates are not eligible for this role. Cincinnati, OH area candidates are eligible for this role only.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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