Spectrum Association Management, Inc
Community Manager - HOA Communities - Property Management
Spectrum Association Management, Inc, San Antonio, Texas, United States, 78208
Overview
START A CAREER IN COMMUNITY MANAGEMENT WITHOUT PRIOR HOA EXPERIENCE!
We seek positive and motivated professionals who want to make a complete career change to property and HOA community management. We do not require prior experience as our education program will provide you with an industry-leading education foundation. The initial training will take one year, and you will be an industry expert in three years. You will also have mentors assigned to provide real-life support to advance your skill set. The education in community management will serve you well in future roles in our company or your external career progression.
The typical background could be from retail, restaurants, hospitality, administrative roles, department managers, office management, operations, and many more. Candidates typically have 8 to 10 years of professional experience in roles where proactive effort and decisions are required. Developed skills in some of the following areas are helpful: customer service, administration, communication, negotiation, conflict resolution, insurance, budgets, financials, legal matters, and vendor management. In this role you will develop these current skills and much more. Think of it as a solid foundation for general business matters and administration.
We believe a vibrant culture is based on trust. We are looking for positive and motivated humans who can help us reimagine a vibrant work environment, focused on support, career development, fun, autonomy, and strong human connections among colleagues. We do not hire employees… We hire a work family.
While the role is mainly remote, we do believe in being social with each other. Learning is best achieved in person. A significant amount of time should be expected in the office in the first 6 months to ensure long-term success.
WHAT IS A COMMUNITY MANAGER?
Put simply, the community manager position is the face of our organization. It is a multi-faceted role where you wear many hats. You are a liaison between the HOA’s board of directors, homeowners, and vendors. You will be required to have an ultimate level of ownership in completing all tasks and projects, be a customer service champion, manage vendor relationships, and operate your portfolio of communities – all while having a positive attitude.
What are the day-to-day responsibilities of a Community Manager? Although no day is the same, you will be responsible for the following regularly:
Passionately live our Same Day Response Policy.
Engage with board members and homeowners in your community.
Manage daily, weekly, and monthly tasks for a portfolio of associations.
Plan for and facilitate association board meetings and annual meetings.
Vendor relations, including the bidding and project management process.
Consult with other departments in support of your communities.
Risk management, insurance, and litigation support.
Prepare budgets and manage the finances of the associations.
Must be available for after-hour emergencies.
Plus, additional tasks, as necessary.
What does it take to be a great Community Manager? We know you don’t just want a job – you need a career you know you will be great at. Your goals should align with our culture. You must have a customer-centric positive attitude, take extreme ownership of tasks, be a team player, be coachable, highly organized, accountable, and a fantastic multi-tasker.
What skills do I need to be a Community Manager? We will teach you the ins and outs of running successful HOAs, but these are the skills we wish you to already have:
Approximately ten years of solid work experience (8+ years).
Ability to attend or run evening meetings (usually 30-40 per year).
High-level organizational skills in a fast-paced environment.
Experience with Office software (Word, Excel, PowerPoint, etc.).
Ability to learn other business computer systems.
Strong customer-friendly and informative communication skills.
Some experience and knowledge of financial statements and budgets.
Comfortable with public speaking in small and large meetings.
Great conflict management skills in sometimes stressful situations.
Experience with gathering bids for large projects and managing those projects.
What is the training like? Qualified candidates with the right experience, skills, and culture fit will be offered an interactive training program featuring:
You will be assigned a Community Manager Mentor to help be your on-the-job guide.
You will be part of a tribe of community managers with varying levels of experience to learn from.
You will complete a unique in-house, web-based learning academy.
You will be apprised of changes in the laws and other seasonal topics throughout the year.
Who is Spectrum? We are a dynamic team with a mission to provide excellent service to the communities we work with. In business since 2001, we manage hundreds of homeowners associations in Texas and Arizona. Our culture drives who we are. We have been honored with the Best Places to Work award for 17 years running. Our team enjoys an empowering work schedule, full benefits, generous PTO, a voice to make change, and opportunities to create good in your community.
Our vibrant culture is central to our identity. We are looking for professionals who want to join a work family. The person next to you is incredibly important to your success. If someone asks for help, you always volunteer. We are all students and teachers on our teams.
What does it look like to be an employee at Spectrum Association Management?
-93% of employees believe in the company leadership and future success of the organization.
-96% of employees are proud to work here and love their coworkers!
-99% of employees have felt well supported by management through COVID-19.
Spectrum Association Management highlighted benefits
We offer a comprehensive package that is more than just a paycheck.
For the first year, you will work out of our local office. After the first year, you may transition to our Hybrid Empowerment Plan.
Recognized as Best Places to Work since 2007.
Fastest Growing Company - Fast Track 50 in 2020.
San Antonio-based HOA management company with offices in Texas and Phoenix, AZ.
Privately owned with over 20 years in business and no layoffs.
Work/Life balance.
5 weeks of PTO.
40 paid hours per year for community service activities.
11 annual paid holidays.
Paid training and an internal learning and development system.
Full benefits: Medical, Dental, Vision, STD/LTD, Life/AD&D, and 401k.
In-house medical clinic in San Antonio (virtual options for other offices).
Phone and mileage reimbursement.
Well-structured career track with a 6-month review.
Annual salary of $57,500 with reviews and potential increases every 6 months.
Office location:
17319 San Pedro Avenue #318, San Antonio, Texas 78232
The training phase will begin in the local office for the first 6 months. Afterward, you must be able to commute to the local office for team collaboration a few days a week, onsite functions, or mandatory events.
For more information about Spectrum Association Management, visit our website at the following text:
https://spectrumam.com/careers/
Spectrum Association Management is an Equal Opportunity Employer.
#J-18808-Ljbffr
START A CAREER IN COMMUNITY MANAGEMENT WITHOUT PRIOR HOA EXPERIENCE!
We seek positive and motivated professionals who want to make a complete career change to property and HOA community management. We do not require prior experience as our education program will provide you with an industry-leading education foundation. The initial training will take one year, and you will be an industry expert in three years. You will also have mentors assigned to provide real-life support to advance your skill set. The education in community management will serve you well in future roles in our company or your external career progression.
The typical background could be from retail, restaurants, hospitality, administrative roles, department managers, office management, operations, and many more. Candidates typically have 8 to 10 years of professional experience in roles where proactive effort and decisions are required. Developed skills in some of the following areas are helpful: customer service, administration, communication, negotiation, conflict resolution, insurance, budgets, financials, legal matters, and vendor management. In this role you will develop these current skills and much more. Think of it as a solid foundation for general business matters and administration.
We believe a vibrant culture is based on trust. We are looking for positive and motivated humans who can help us reimagine a vibrant work environment, focused on support, career development, fun, autonomy, and strong human connections among colleagues. We do not hire employees… We hire a work family.
While the role is mainly remote, we do believe in being social with each other. Learning is best achieved in person. A significant amount of time should be expected in the office in the first 6 months to ensure long-term success.
WHAT IS A COMMUNITY MANAGER?
Put simply, the community manager position is the face of our organization. It is a multi-faceted role where you wear many hats. You are a liaison between the HOA’s board of directors, homeowners, and vendors. You will be required to have an ultimate level of ownership in completing all tasks and projects, be a customer service champion, manage vendor relationships, and operate your portfolio of communities – all while having a positive attitude.
What are the day-to-day responsibilities of a Community Manager? Although no day is the same, you will be responsible for the following regularly:
Passionately live our Same Day Response Policy.
Engage with board members and homeowners in your community.
Manage daily, weekly, and monthly tasks for a portfolio of associations.
Plan for and facilitate association board meetings and annual meetings.
Vendor relations, including the bidding and project management process.
Consult with other departments in support of your communities.
Risk management, insurance, and litigation support.
Prepare budgets and manage the finances of the associations.
Must be available for after-hour emergencies.
Plus, additional tasks, as necessary.
What does it take to be a great Community Manager? We know you don’t just want a job – you need a career you know you will be great at. Your goals should align with our culture. You must have a customer-centric positive attitude, take extreme ownership of tasks, be a team player, be coachable, highly organized, accountable, and a fantastic multi-tasker.
What skills do I need to be a Community Manager? We will teach you the ins and outs of running successful HOAs, but these are the skills we wish you to already have:
Approximately ten years of solid work experience (8+ years).
Ability to attend or run evening meetings (usually 30-40 per year).
High-level organizational skills in a fast-paced environment.
Experience with Office software (Word, Excel, PowerPoint, etc.).
Ability to learn other business computer systems.
Strong customer-friendly and informative communication skills.
Some experience and knowledge of financial statements and budgets.
Comfortable with public speaking in small and large meetings.
Great conflict management skills in sometimes stressful situations.
Experience with gathering bids for large projects and managing those projects.
What is the training like? Qualified candidates with the right experience, skills, and culture fit will be offered an interactive training program featuring:
You will be assigned a Community Manager Mentor to help be your on-the-job guide.
You will be part of a tribe of community managers with varying levels of experience to learn from.
You will complete a unique in-house, web-based learning academy.
You will be apprised of changes in the laws and other seasonal topics throughout the year.
Who is Spectrum? We are a dynamic team with a mission to provide excellent service to the communities we work with. In business since 2001, we manage hundreds of homeowners associations in Texas and Arizona. Our culture drives who we are. We have been honored with the Best Places to Work award for 17 years running. Our team enjoys an empowering work schedule, full benefits, generous PTO, a voice to make change, and opportunities to create good in your community.
Our vibrant culture is central to our identity. We are looking for professionals who want to join a work family. The person next to you is incredibly important to your success. If someone asks for help, you always volunteer. We are all students and teachers on our teams.
What does it look like to be an employee at Spectrum Association Management?
-93% of employees believe in the company leadership and future success of the organization.
-96% of employees are proud to work here and love their coworkers!
-99% of employees have felt well supported by management through COVID-19.
Spectrum Association Management highlighted benefits
We offer a comprehensive package that is more than just a paycheck.
For the first year, you will work out of our local office. After the first year, you may transition to our Hybrid Empowerment Plan.
Recognized as Best Places to Work since 2007.
Fastest Growing Company - Fast Track 50 in 2020.
San Antonio-based HOA management company with offices in Texas and Phoenix, AZ.
Privately owned with over 20 years in business and no layoffs.
Work/Life balance.
5 weeks of PTO.
40 paid hours per year for community service activities.
11 annual paid holidays.
Paid training and an internal learning and development system.
Full benefits: Medical, Dental, Vision, STD/LTD, Life/AD&D, and 401k.
In-house medical clinic in San Antonio (virtual options for other offices).
Phone and mileage reimbursement.
Well-structured career track with a 6-month review.
Annual salary of $57,500 with reviews and potential increases every 6 months.
Office location:
17319 San Pedro Avenue #318, San Antonio, Texas 78232
The training phase will begin in the local office for the first 6 months. Afterward, you must be able to commute to the local office for team collaboration a few days a week, onsite functions, or mandatory events.
For more information about Spectrum Association Management, visit our website at the following text:
https://spectrumam.com/careers/
Spectrum Association Management is an Equal Opportunity Employer.
#J-18808-Ljbffr