Designer Job at Crate and Barrel in New York

Designer

Crate and Barrel Designers have a passion for helping customers see what is possible with the latest on-trend merchandise. They build meaningful, long-term relationships with customers and use comprehensive product knowledge to guide and advise on furnishing rooms or adding accent pieces. Designers are up-to-date on trends, trained across a range of styles from classic to contemporary, and utilize digital tools during in‑store and in‑home consultations to bring customers’ visions to life. This role offers a creative, rewarding career for those who enjoy serving customers in a competitive team environment and are driven to drive sales.

A day in the life as a Designer…

• Drive sales and provide a differentiated experience by enriching customer interactions and elevating design offerings in-store, in‑home, and virtually.
• Create elevated designs using preferred design tools to produce moodboards, 2D & 3D floor plans, product lists, and customer presentations.
• Lead design consultations in person (in‑store or in‑home) or via email, phone, and virtual channels.
• Deliver projects on time and within determined timelines.
• Understand brand aesthetics and merchandising strategy for channels: Store, E‑Commerce, Catalog.
• Maintain comprehensive product knowledge, including product characteristics, care information, and industry trends.
• Achieve individual sales, KPI, and service goals, meeting productivity standards and demonstrating selling skills on the sales floor.
• Actively listen to customers to identify the best products that meet their needs and communicate loyalty services (e.g., designer rewards, Design Trade Program, credit card).
• Support excellent service by exhibiting a positive attitude and enthusiasm, ensuring all customers receive gracious, quick, and efficient service.
• Support store training and educate on design services to drive a clear understanding of design services and offerings.
• Develop new, lasting relationships with customers through networking and clienteling.

What you'll bring to the table…

• Understanding of basic design functions including spatial planning, fabric selection, lighting, and interior design styles.
• Excellent, effective, and timely communication skills and the ability to translate brand vision and customer wants/needs.
• Strong affinity for technology (2D and 3D tools, Google suite, video conferencing, iPad) and proficiency in floor planning.
• Ability to stay up-to-date on current design trends.
• Proven track record of building long-lasting relationships with customers.

We’d love to hear from you if you have…

• 6+ months competitive sales or interior design service experience preferred.
• Ability to move and/or lift up to 50 pounds; heavier merchandise with team assist.
• Full‑time roles: Open availability to work flexible hours on weekdays, evenings, and weekends.
• Part‑time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night.

Minimum Starting Rate: $16.00 Hourly