City of Tacoma is hiring: Library Community & Information Specialist in Tacoma

At Tacoma Public Library (TPL), our mission is to empower our community by bringing people together to discover, connect, create, learn and thrive. We are seeking Library Community & Information Specialists who will greet patrons with a smile, provide essential information services, help patrons locate the right book, navigate technology and guide them through research while building awareness of our many services and benefits to the community.

Responsibilities

• Plan and conduct programs for all ages that are responsive to evolving community needs and interests
• Provide a variety of reference services to assist patrons in accessing library materials, technology and online resources
• Provide reader's advisory, helping patrons find the right book for them
• Curate creative displays to help patrons choose their next book or learn more about a topic
• Instruct patrons on how to use library equipment, resources, and systems
• Perform circulation duties, such as checking books in and out, processing reserves, renewals, and applications
• Create a safe and welcoming environment for patrons

Qualifications

• Two years of customer service experience
• Library or non-profit experience
• Bachelor’s or associates degree
• Bilingual skills in English and another language relevant to the Tacoma community

Compensation & Benefits

Hourly Rate: $29.11 - $35.38
Annual Salary: $61,817.60 - $87,068.80
Employee Benefits available through the City of Tacoma.

Diversity, Equity & Inclusion

We are committed to eliminating racial and other disparities, and we actively seek out candidates from a wide range of backgrounds and cultures. All employees are expected to model and apply the equity and social justice shared values, behaviors, and practices of the City of Tacoma.

Application Process

Interested individuals must apply online. For assistance with the application process or questions regarding this job announcement, please contact the Human Resources office at (253) 591-5400 by 4:00 p.m. of the closing date of the job announcement. For technical difficulties using the NEOGOV system, call the applicant support line at 1-855-524-5627 between 6:00 a.m. and 5:00 p.m. Pacific Standard Time.