Public and Media Relations Manager Job at Hospital for Special Surgery in New Yo

Public and Media Relations Manager – Hospital for Special Surgery

Join HSS, a leading orthopedic hospital and Magnet Award recipient, to shape the organization’s public image and media presence. This full‑time role is part of a dynamic communications team dedicated to excellence, innovation, and inclusive growth.

Compensation

The base pay scale for this position is $0.00 – $0.00. Additional benefits will be offered in line with the role. Final salary will be based on scope of role, experience, education, accomplishments, internal equity, budget, and fair market value.

Key Responsibilities

• Lead the development, implementation, and measurement of external and internal media‑based communication plans.
• Manage day‑to‑day media relations and respond to media inquiries related to brand and corporate issues.
• Collaborate with marketing teams and subject matter experts to ensure timely and appropriate media responses across all channels.
• Draft high‑quality written materials, including press releases, Q&A’s, and media standby statements related to brand and corporate issues.
• Build and maintain strong relationships with key media contacts; proactively identify and pitch brand and corporate stories, including through social media where appropriate.
• Assist in the development and execution of public relations programs to support brand‑building initiatives, innovation, and corporate promotions.
• Help oversee PR program execution from initial planning to final delivery.
• Provide strategic guidance to PR agency partners and consultants; review and approve brand‑related PR materials to ensure alignment with organizational messaging and standards.
• Ensure coordination of messages and communication efforts across both internal and external audiences.
• Serve as an editor for PR platforms, including the newsroom, wire and monitoring services, and contribute and review content regularly.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in Communications, Journalism, Public Relations, or a related field.
• 5+ years of experience in a media relations or public relations role; management experience is an asset.
• Exceptional oral, written, and interpersonal communication skills with strong writing and editorial abilities.
• Highly organized and able to manage multiple priorities simultaneously.
• Proficient in Microsoft Office Suite (Word, PowerPoint, Excel), internet research, wire services, media monitoring software, and other public relations tools.
• Demonstrated success using social media platforms such as Twitter, Facebook, YouTube, and others for professional communication and brand engagement.
• Strong project management skills with a proven ability to meet tight deadlines and execute tasks flawlessly in a fast‑paced, high‑pressure environment.
• Ability to act as a trusted communications advisor across the organization.
• Collaborative team player who can work effectively with diverse groups and individuals.
• Capable of maintaining confidentiality and accuracy in handling sensitive information.
• Proven ability to develop and sustain strong professional relationships with internal and external stakeholders at all levels.

Work Conditions

• Occasional travel may be required.
• Must be able to attend and deliver presentations as needed.
• Requires manual dexterity to operate a computer, keyboard, and other standard office equipment.
• Flexible schedule, with availability to work evenings, weekends, and holidays as necessary.
• Early start and late finishes may be required to meet deadlines or support events and initiatives.

Non‑Discrimination Policy

Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, HSS provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.