Braintrust
Staff UX Researcher – Braintrust
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Staff UX Researcher
role at
Braintrust .
Job Summary We’re looking for a curious and empathetic Senior UX Researcher who is passionate about understanding user needs. You’ll play a vital role in uncovering deep insights that inform the creation of user-centered experiences. Through a variety of research methods, you’ll help us build trust and security into our products, while also contributing to a positive brand experience for our target audience. Your strong communication and collaboration skills will be essential for effectively sharing your findings and influencing stakeholders in the design process.
Day‑to‑Day Responsibilities
Identify research opportunities that inform product and design strategy, scope project requirements, and clearly communicate your approach.
Execute research studies from beginning to end: identify the right research questions, define the participant sample, choose the best methodology, design the study, and execute with attention to detail and quality.
Present compelling insights and recommendations to multiple teams and leaders across the organization that drive customer‑centric decisions.
Understand how various research functions and data sources (e.g., market research, product marketing, analytics, etc.) contribute to the product development lifecycle, and integrate them into your own work.
Act as a vital liaison between design, product management, and marketing teams.
Champion the voice of the customer in workshops and design sprints by surfacing relevant findings, pitching research opportunities, and informing the evolution of our product and design strategy.
Shape our thriving Experience Design community: advocate for user‑centric approaches, pilot new workflows, and explore best practices that evolve our craft.
Demonstrate a growth mindset by actively seeking feedback, experimenting with new approaches, and working to expand your skillset.
Qualifications
Bachelor’s degree + 4‑5 years (or Master’s degree + 3‑4 years) in user experience, design, research, or related fields; for example, Design, Information Architecture, Human Factors/HCI, Psychology, Cognitive or Social Sciences; or equivalent project/portfolio experience.
Experience across digital products and platforms, financial services and/or e‑commerce expertise an advantage.
Experience with a variety of research methods and approaches in remote, field, and lab settings: card sort, tree test, diary study, in‑depth interview, unmoderated and moderated usability, concept testing.
Possible Contract‑to‑Hire Position may begin as a contract with the possibility of hiring.
Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Information Technology
Industries: Technology, Information and Internet
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Staff UX Researcher
role at
Braintrust .
Job Summary We’re looking for a curious and empathetic Senior UX Researcher who is passionate about understanding user needs. You’ll play a vital role in uncovering deep insights that inform the creation of user-centered experiences. Through a variety of research methods, you’ll help us build trust and security into our products, while also contributing to a positive brand experience for our target audience. Your strong communication and collaboration skills will be essential for effectively sharing your findings and influencing stakeholders in the design process.
Day‑to‑Day Responsibilities
Identify research opportunities that inform product and design strategy, scope project requirements, and clearly communicate your approach.
Execute research studies from beginning to end: identify the right research questions, define the participant sample, choose the best methodology, design the study, and execute with attention to detail and quality.
Present compelling insights and recommendations to multiple teams and leaders across the organization that drive customer‑centric decisions.
Understand how various research functions and data sources (e.g., market research, product marketing, analytics, etc.) contribute to the product development lifecycle, and integrate them into your own work.
Act as a vital liaison between design, product management, and marketing teams.
Champion the voice of the customer in workshops and design sprints by surfacing relevant findings, pitching research opportunities, and informing the evolution of our product and design strategy.
Shape our thriving Experience Design community: advocate for user‑centric approaches, pilot new workflows, and explore best practices that evolve our craft.
Demonstrate a growth mindset by actively seeking feedback, experimenting with new approaches, and working to expand your skillset.
Qualifications
Bachelor’s degree + 4‑5 years (or Master’s degree + 3‑4 years) in user experience, design, research, or related fields; for example, Design, Information Architecture, Human Factors/HCI, Psychology, Cognitive or Social Sciences; or equivalent project/portfolio experience.
Experience across digital products and platforms, financial services and/or e‑commerce expertise an advantage.
Experience with a variety of research methods and approaches in remote, field, and lab settings: card sort, tree test, diary study, in‑depth interview, unmoderated and moderated usability, concept testing.
Possible Contract‑to‑Hire Position may begin as a contract with the possibility of hiring.
Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Information Technology
Industries: Technology, Information and Internet
#J-18808-Ljbffr