Highgate Hotels, LP
Overview
The Director of Sales & Marketing is primarily responsible for leading and driving top‑line revenue strategy for traditional sales related segments to include group, volume transient, and catering. The individual also stays ahead of market trends, market share movement, and ongoing competitive hotel analysis while directing the property sales teams (rooms & catering) to ensure budgeted revenues are met or exceeded. The Director of Sales & Marketing is also responsible for developing and implementing a marketing communications plan designed to achieve the desired positioning for the hotel, as well as managing the sales and marketing budget that supports revenue attainment.
Responsibilities
Lead & drive top‑line revenue for traditional sales segments, including group, volume transient, and catering.
Assess & react to market trends, market share, and the competitive hotel environment.
Develop and implement a marketing communications plan to achieve desired positioning of the hotel, and manage the sales & marketing budget that supports all initiatives.
Act as the hotel’s voice of the customer and communicate key issues/concerns at all levels of the organization.
Fluent in reading, assimilating, and using Smith Travel Research data, financial P&L, mix of sales, forecasting, group pace/position, and a wide array of traditional hotel reporting.
Understand and communicate market trends, demand generators, supply/demand, and economic factors affecting hotel performance.
Conduct comprehensive competitive set reviews, SWOT analysis, and keep tabs on new supply.
Understand GEO source and develop a plan to penetrate the primary markets.
Develop/implement key segment strategy and manage key accounts (both existing and target).
Design effective sales deployment schemes and market assignments.
Develop sales goals designed to achieve budget & market share targets.
Manage group pace measurement and set sales production goals.
Manage sales activity and travel schedule.
Qualifications
Bachelor’s degree preferred in Marketing.
At least 3 years of experience as a sales leader, with prior hotel sales experience.
Experience dealing with and communicating with ownership groups and asset management.
Proficient in managing and using sales automation (DELPHI) & PMS systems.
Experience working collaboratively with revenue management.
Well‑rounded knowledge of all market segments and channel sources, as well as ability to develop a strategic plan for each.
Excellent communication and presentation skills.
Strong interpersonal skills and ability to work in a team environment.
Ability to direct, lead, train motivate & drive a direct sales team; and a cooperative & competitive team spirit & winning attitude.
Must be proficient in MS Office, including Word, Excel, and Power Point.
Must be able to multitask and prioritize departmental functions to meet deadlines.
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Responsibilities
Lead & drive top‑line revenue for traditional sales segments, including group, volume transient, and catering.
Assess & react to market trends, market share, and the competitive hotel environment.
Develop and implement a marketing communications plan to achieve desired positioning of the hotel, and manage the sales & marketing budget that supports all initiatives.
Act as the hotel’s voice of the customer and communicate key issues/concerns at all levels of the organization.
Fluent in reading, assimilating, and using Smith Travel Research data, financial P&L, mix of sales, forecasting, group pace/position, and a wide array of traditional hotel reporting.
Understand and communicate market trends, demand generators, supply/demand, and economic factors affecting hotel performance.
Conduct comprehensive competitive set reviews, SWOT analysis, and keep tabs on new supply.
Understand GEO source and develop a plan to penetrate the primary markets.
Develop/implement key segment strategy and manage key accounts (both existing and target).
Design effective sales deployment schemes and market assignments.
Develop sales goals designed to achieve budget & market share targets.
Manage group pace measurement and set sales production goals.
Manage sales activity and travel schedule.
Qualifications
Bachelor’s degree preferred in Marketing.
At least 3 years of experience as a sales leader, with prior hotel sales experience.
Experience dealing with and communicating with ownership groups and asset management.
Proficient in managing and using sales automation (DELPHI) & PMS systems.
Experience working collaboratively with revenue management.
Well‑rounded knowledge of all market segments and channel sources, as well as ability to develop a strategic plan for each.
Excellent communication and presentation skills.
Strong interpersonal skills and ability to work in a team environment.
Ability to direct, lead, train motivate & drive a direct sales team; and a cooperative & competitive team spirit & winning attitude.
Must be proficient in MS Office, including Word, Excel, and Power Point.
Must be able to multitask and prioritize departmental functions to meet deadlines.
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