PayPal
Sr Content Designer - BNPL Unconstrained
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The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Job Description Summary
This job involves independent collaboration to enhance content quality and efficiency. The Sr Content Designer influences processes and oversees team performance while developing clear, engaging content that aligns with user needs. They work outside defined processes to address challenges and stay updated on best practices, ensuring an intuitive user experience through effective content integration with design teams.
Responsibilities
Perform work assignments using specialized content design knowledge and developed business expertise.
Lead projects and/or programs within content design family with moderate scope impacting function or sub-function.
Analyze, evaluate, and make decisions within general parameters under broad supervision.
May act as a subject matter resource for entry level and developing colleagues.
Plan and write UX content for web and app experiences (across all touchpoints including navigation and user interface copy, emails, push, and in-app notifications).
Collaborate with design on page layout, interactions, and visual tone.
Use data-driven insights about experience gaps and customer pain points to brainstorm and build proposed experience solutions.
Develop content strategies that align stakeholders and drive meaningful solutions.
Use data and research to evaluate your content’s impact, and push for continuous improvement that shows tangible results.
Qualifications
3+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience.
Preferred Qualifications
6+ years relevant work experience writing web and app content.
Excellent, highly creative writing and critical-thinking skills.
Experience working with content standards, such as style and voice and tone guidelines.
At ease managing multiple projects, setting stakeholder expectations, working independently, and collaborating across teams.
Experience in financial services, payments, B2B or B2C e-commerce is preferred.
Bachelor’s Degree or equivalent in English, Journalism, Communications, Marketing, Design, Information Science or related field preferred.
Benefits PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com. The U.S. national annual pay range for this role is $84,500 to $140,250.
Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
For more information about benefits, visit https://www.paypalbenefits.com.
We welcome candidates from all backgrounds.
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Get AI-powered advice on this job and more exclusive features.
The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Job Description Summary
This job involves independent collaboration to enhance content quality and efficiency. The Sr Content Designer influences processes and oversees team performance while developing clear, engaging content that aligns with user needs. They work outside defined processes to address challenges and stay updated on best practices, ensuring an intuitive user experience through effective content integration with design teams.
Responsibilities
Perform work assignments using specialized content design knowledge and developed business expertise.
Lead projects and/or programs within content design family with moderate scope impacting function or sub-function.
Analyze, evaluate, and make decisions within general parameters under broad supervision.
May act as a subject matter resource for entry level and developing colleagues.
Plan and write UX content for web and app experiences (across all touchpoints including navigation and user interface copy, emails, push, and in-app notifications).
Collaborate with design on page layout, interactions, and visual tone.
Use data-driven insights about experience gaps and customer pain points to brainstorm and build proposed experience solutions.
Develop content strategies that align stakeholders and drive meaningful solutions.
Use data and research to evaluate your content’s impact, and push for continuous improvement that shows tangible results.
Qualifications
3+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience.
Preferred Qualifications
6+ years relevant work experience writing web and app content.
Excellent, highly creative writing and critical-thinking skills.
Experience working with content standards, such as style and voice and tone guidelines.
At ease managing multiple projects, setting stakeholder expectations, working independently, and collaborating across teams.
Experience in financial services, payments, B2B or B2C e-commerce is preferred.
Bachelor’s Degree or equivalent in English, Journalism, Communications, Marketing, Design, Information Science or related field preferred.
Benefits PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The total compensation may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com. The U.S. national annual pay range for this role is $84,500 to $140,250.
Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
For more information about benefits, visit https://www.paypalbenefits.com.
We welcome candidates from all backgrounds.
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