Harris Teeter
This is a part time position.
SUMMARY Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer’s needs and exceeding their expectations. This requires a defined level of product knowledge, floral care and handling skills, sales ability, customer relations skills, and cooperation with fellow associates to create an Incredible Place To Work and Shop. Designs and fashions live, cut, dried, and artificial floral and foliar arrangements for events such as holidays, anniversaries, weddings, parties, and funerals. Responsible for processing/packaging/stocking/maintaining floral products according to standards, cleaning work areas, providing customer service unloading stock, and reloading salvage.
Customer Service Initiate interaction with customers on the sales floor. Ask the customers questions regarding their shopping needs. Provide customers information needed to meet their taste and meal requirements. Follow through on customer requests. Your job performance is required to demonstrate the highest level of customer service. Never be rude to a customer under any circumstance. Follow through on customer requests. If you cannot say "yes" to a customer’s request, bring in department management or the manager-on-duty. Never turn down business. Make eye contact with and smile at every customer. Speak to customers in a genuine, clear, and enthusiastic manner and ask if they found everything they were looking for.
Appearance and Punctuality Reflect an appropriate business image to customers and visitors. How you dress, your grooming and personal cleanliness standards all contribute to that image and also to the morale of your fellow associates. During business hours or whenever representing Harris Teeter, you are expected to present a clean, neat, and tasteful appearance. Be reliable and punctual by reporting for work on time and as scheduled. When you are absent or late, it places a burden on other associates and can impact productivity and service. Notify your supervisor or Manager-on-duty two (2) hours in advance of your scheduled start time if you cannot avoid being late or are unable to work as scheduled.
Floral Production and Stocking Confer with client regarding price and type of arrangement desired. Plans arrangement according to client's requirements and costs or selects appropriate standard design pattern. Selects flora and foliage necessary for arrangement. Trims material and arranges bouquets, sprays, wreaths, dish gardens, terrariums, and other items. Decorates buildings, halls, churches, or other facilities where events are planned. Packs and wraps completed arrangements. Estimates costs and prices arrangements.s classes or demonstrations. Unload product from truck and place in coolers according to Receiving and Rotation standards; load salvage on truck as required. Remove products from storage. Operate all necessary equipment to effectively prepare and portion products according to standards and/or customer’s specification. Operate wrapping station and scales. Weight, price, date, wrap, and package products according to standards. sell only fresh products. Follow Harris Teeter standards regarding product preparation, merchandising, rotation, dating, and markdown standards and guidelines. Comply with the Food Safety policy (RO-37). Ensure that all floral products are properly refrigerated. Check temperatures of product, cases, and coolers according to standards. Keep our shelves properly stocked. Stock and block product according to standards and in a manner that maximizes sales and minimizes shrink. Work backstock on a regular basis. Process close-dated and damaged product according to standards. Check merchandising displays regularly to ensure the availability of advertised items. Inform management of the lack of advertised items, incorrect prices, missing signs, departmental changes, and/or other situations as appropriate. Keep our stores clean. Comply with Health Department and Department of Agriculture [Weights & Measures] standards, regulations, and requirements. Follow Harris Teeter sanitation standards and procedures. Clean and sanitize prep room and coolers as appropriate. Keep counters and food contact surfaces clean at all times, refrigerator glass & windows wiped, floors swept and mopped, garbage emptied, displays well merchandised and neat.
Communications Communicate in English with customers and fellow associates regarding requests, current sales promotions, marketing campaigns, and essential products. When a customer asks where a product is located, take the customer to the product. Answer telephones by saying "Harris Teeter [store name], this is [name], may I help you?" and provide requested information in a polite and professional manner. Respond back to people on "hold" in a timely manner.
Operational Knowledge and Safety Understand the overall Floral Department operation. Complete paperwork accurately and maintain proper records. Assist in the inventory and price change processes. Follow all safety regulations and help keep the store free of dangerous situations. Immediately inform store management of all accidents and/or safety hazards. Record accidents and safety hazards in the designated log. Ensure that chemicals are handled, mixed, and applied according to directions and in compliance to the Hazard Communication Program Manual. Adapt to various situations and adjust to shifting priorities. Be flexible and able to perform multiple tasks. Balance taking direction with taking initiative and demonstrate the flexibility required to accomplish the duties of the entire shift.
Teamwork and Leadership Provide assistance to fellow associates to complete daily tasks such as unloading trucks, checking in deliveries, taking inventory, restocking and organizing display merchandisers and coolers, and other duties as assigned. Establish a working and shopping environment of trust, respect, and integrity. Take Excellent Care Of Your Fellow Associates. Be a team player. Support and assist your fellow associates without complaint. Be open to new ideas and opportunities. Follow through with any special requests or recommendations from management.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Associates must be at least 16 years of age.
PERSONAL SKILLS Exceptional interpersonal skills. Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales.
EDUCATION and EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and memos in English. Ability to write simple correspondence in English. Ability to effectively present information in one‑on‑one and small group situations to customers, clients, and other associates of the organization who only speak English.
MATHEMATICAL SKILLS Ability to add and subtract two‑digit numbers and to perform these operations using units of American money and weight measurement.
REASONING ABILITY Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS Complete company’s training including but not limited to: new hire orientation, food sanitation, customer service network, safety, food safety, and product knowledge.
PHYSICAL DEMANDS Regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. Occasionally required to climb or balance and stoop, kneel, or crouch. Must frequently lift and/or move up to 5 pounds, intermittently lift and/or move up to 10 pounds, occasionally move and/or lift up to 30 pounds. Reach from 6–72 inches. May be exposed to cool environment, wet or humid conditions, moving mechanical parts, fumes or airborne particles, and extreme cold. Noise level usually moderate.
COMPETENCIES
Adaptability – Adapts to changes in the work environment.
Attendance/Punctuality – Consistently at work and on time; informs management at least 2 hours before shift.
Customer Service – Provides exceptional customer service even in difficult situations.
Dependability – Follows instructions, responds to management direction, and completes tasks on time.
Ethics – Treats people with respect and works with integrity.
Initiative – Volunteers and undertakes self‑development activities.
Additional Information
Posting Date: Nov 7, 2025
Compensation #J-18808-Ljbffr
SUMMARY Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer’s needs and exceeding their expectations. This requires a defined level of product knowledge, floral care and handling skills, sales ability, customer relations skills, and cooperation with fellow associates to create an Incredible Place To Work and Shop. Designs and fashions live, cut, dried, and artificial floral and foliar arrangements for events such as holidays, anniversaries, weddings, parties, and funerals. Responsible for processing/packaging/stocking/maintaining floral products according to standards, cleaning work areas, providing customer service unloading stock, and reloading salvage.
Customer Service Initiate interaction with customers on the sales floor. Ask the customers questions regarding their shopping needs. Provide customers information needed to meet their taste and meal requirements. Follow through on customer requests. Your job performance is required to demonstrate the highest level of customer service. Never be rude to a customer under any circumstance. Follow through on customer requests. If you cannot say "yes" to a customer’s request, bring in department management or the manager-on-duty. Never turn down business. Make eye contact with and smile at every customer. Speak to customers in a genuine, clear, and enthusiastic manner and ask if they found everything they were looking for.
Appearance and Punctuality Reflect an appropriate business image to customers and visitors. How you dress, your grooming and personal cleanliness standards all contribute to that image and also to the morale of your fellow associates. During business hours or whenever representing Harris Teeter, you are expected to present a clean, neat, and tasteful appearance. Be reliable and punctual by reporting for work on time and as scheduled. When you are absent or late, it places a burden on other associates and can impact productivity and service. Notify your supervisor or Manager-on-duty two (2) hours in advance of your scheduled start time if you cannot avoid being late or are unable to work as scheduled.
Floral Production and Stocking Confer with client regarding price and type of arrangement desired. Plans arrangement according to client's requirements and costs or selects appropriate standard design pattern. Selects flora and foliage necessary for arrangement. Trims material and arranges bouquets, sprays, wreaths, dish gardens, terrariums, and other items. Decorates buildings, halls, churches, or other facilities where events are planned. Packs and wraps completed arrangements. Estimates costs and prices arrangements.s classes or demonstrations. Unload product from truck and place in coolers according to Receiving and Rotation standards; load salvage on truck as required. Remove products from storage. Operate all necessary equipment to effectively prepare and portion products according to standards and/or customer’s specification. Operate wrapping station and scales. Weight, price, date, wrap, and package products according to standards. sell only fresh products. Follow Harris Teeter standards regarding product preparation, merchandising, rotation, dating, and markdown standards and guidelines. Comply with the Food Safety policy (RO-37). Ensure that all floral products are properly refrigerated. Check temperatures of product, cases, and coolers according to standards. Keep our shelves properly stocked. Stock and block product according to standards and in a manner that maximizes sales and minimizes shrink. Work backstock on a regular basis. Process close-dated and damaged product according to standards. Check merchandising displays regularly to ensure the availability of advertised items. Inform management of the lack of advertised items, incorrect prices, missing signs, departmental changes, and/or other situations as appropriate. Keep our stores clean. Comply with Health Department and Department of Agriculture [Weights & Measures] standards, regulations, and requirements. Follow Harris Teeter sanitation standards and procedures. Clean and sanitize prep room and coolers as appropriate. Keep counters and food contact surfaces clean at all times, refrigerator glass & windows wiped, floors swept and mopped, garbage emptied, displays well merchandised and neat.
Communications Communicate in English with customers and fellow associates regarding requests, current sales promotions, marketing campaigns, and essential products. When a customer asks where a product is located, take the customer to the product. Answer telephones by saying "Harris Teeter [store name], this is [name], may I help you?" and provide requested information in a polite and professional manner. Respond back to people on "hold" in a timely manner.
Operational Knowledge and Safety Understand the overall Floral Department operation. Complete paperwork accurately and maintain proper records. Assist in the inventory and price change processes. Follow all safety regulations and help keep the store free of dangerous situations. Immediately inform store management of all accidents and/or safety hazards. Record accidents and safety hazards in the designated log. Ensure that chemicals are handled, mixed, and applied according to directions and in compliance to the Hazard Communication Program Manual. Adapt to various situations and adjust to shifting priorities. Be flexible and able to perform multiple tasks. Balance taking direction with taking initiative and demonstrate the flexibility required to accomplish the duties of the entire shift.
Teamwork and Leadership Provide assistance to fellow associates to complete daily tasks such as unloading trucks, checking in deliveries, taking inventory, restocking and organizing display merchandisers and coolers, and other duties as assigned. Establish a working and shopping environment of trust, respect, and integrity. Take Excellent Care Of Your Fellow Associates. Be a team player. Support and assist your fellow associates without complaint. Be open to new ideas and opportunities. Follow through with any special requests or recommendations from management.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Associates must be at least 16 years of age.
PERSONAL SKILLS Exceptional interpersonal skills. Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales.
EDUCATION and EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS Ability to read and comprehend simple instructions, short correspondence, and memos in English. Ability to write simple correspondence in English. Ability to effectively present information in one‑on‑one and small group situations to customers, clients, and other associates of the organization who only speak English.
MATHEMATICAL SKILLS Ability to add and subtract two‑digit numbers and to perform these operations using units of American money and weight measurement.
REASONING ABILITY Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS Complete company’s training including but not limited to: new hire orientation, food sanitation, customer service network, safety, food safety, and product knowledge.
PHYSICAL DEMANDS Regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. Occasionally required to climb or balance and stoop, kneel, or crouch. Must frequently lift and/or move up to 5 pounds, intermittently lift and/or move up to 10 pounds, occasionally move and/or lift up to 30 pounds. Reach from 6–72 inches. May be exposed to cool environment, wet or humid conditions, moving mechanical parts, fumes or airborne particles, and extreme cold. Noise level usually moderate.
COMPETENCIES
Adaptability – Adapts to changes in the work environment.
Attendance/Punctuality – Consistently at work and on time; informs management at least 2 hours before shift.
Customer Service – Provides exceptional customer service even in difficult situations.
Dependability – Follows instructions, responds to management direction, and completes tasks on time.
Ethics – Treats people with respect and works with integrity.
Initiative – Volunteers and undertakes self‑development activities.
Additional Information
Posting Date: Nov 7, 2025
Compensation #J-18808-Ljbffr