PwC
Marketing & Commerce Technology - Experienced Associate
PwC, Houston, Texas, United States, 77246
Marketing & Commerce Technology - Experienced Associate
Apply for the
Marketing & Commerce Technology - Experienced Associate
role at
PwC .
Specialty/Competency: Data, Analytics & AI
Industry/Sector: CM X‑Sector
Time Type: Full time
Travel Requirements: Up to 40%
At PwC, our people in customer consulting specialise in providing consulting services focused on customer‑related strategies and initiatives. These individuals analyse client needs, develop customer‑centric solutions, and offer guidance and support to help clients enhance their customer experience and drive business growth. Those in customer experience at PwC will specialise in providing consulting services focused on enhancing the overall customer experience. You will analyse customer touchpoints, design customer journey maps, and offer guidance and support to help clients create seamless and personalised experiences that drive customer satisfaction, loyalty, and advocacy.
Driven by curiosity, you are a reliable, contributing member of a team. In our fast‑paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.
Skills
Apply a learning mindset and take ownership for your own development.
Appreciate diverse perspectives, needs, and feelings of others.
Adopt habits to sustain high performance and develop your potential.
Actively listen, ask questions to check understanding, and clearly express ideas.
Seek, reflect, act on, and give feedback.
Gather information from a range of sources to analyse facts and discern patterns.
Commit to understanding how the business works and building commercial awareness.
Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
Basic Qualifications
Minimum Degree Required (BQ): Bachelor’s Degree
Minimum Years of Experience (BQ): 1 year of success in a consulting role at major utility company or professional services firm
Preferred Qualifications
Degree Preferred: Master’s Degree
Preferred Knowledge/Skills: Demonstrates proven success and some understanding of customer business processes and customer organization‑related operational areas (e.g. meter‑to‑cash), including re‑designing and/or improving business processes; performing in Oracle CC&B and/or SAP environments, understanding utility business process operation areas such as customer service, billing, credit & collections, field operations, meter operations, and revenue/finance management; demonstrating some proven skills related to analysing and comprehending business integration points for meter‑to‑cash processes that involve leveraging the MS Office suite (Word, Excel, Visio, PowerPoint) and related technologies to conduct and generate metrics, process analyses, and business process re‑engineering.
Job Description Generator Output The Opportunity: As part of the Customer Consulting - Customer Experience team you are expected to contribute to client engagement and projects while developing your skills and knowledge to deliver quality work. As an Associate you are expected to focus on learning and contributing to client engagement and projects while developing your skills and knowledge to deliver quality work.
Responsibilities
Engaging in client projects and tasks
Improving skills and knowledge for quality outcomes
Building meaningful client relationships
Learning to lead and motivate others
Enhancing personal brand with technical knowledge
Utilising firm resources and technology
Supporting senior team members
Performing research and analytical tasks
What You Must Have
Bachelor’s Degree
1 year of experience of success in a consulting role at major utility company or professional services firm
What Sets You Apart
Master’s Degree preferred
Understanding customer business processes and operational areas
Re‑designing and improving business processes
Performing in Oracle CC&B and/or SAP environments
Analyzing and comprehending business integration points
Leveraging MS Office suite for metrics and analyses
Conducting business process re‑engineering
Learn more about how we work: https://pwc.to/how-we-work
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H‑1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race, color, religion, national origin, sex (including pregnancy, sexual orientation, and gender identity), age, disability, genetic information (including family medical history), veteran, marital, or citizenship status, or any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
The salary range for this position is: $63,000 - $140,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401(k), holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
Seniority level Associate
Employment type Full‑time
Job function Information Technology
Industries Accounting, Financial Services, and Business Consulting and Services
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Marketing & Commerce Technology - Experienced Associate
role at
PwC .
Specialty/Competency: Data, Analytics & AI
Industry/Sector: CM X‑Sector
Time Type: Full time
Travel Requirements: Up to 40%
At PwC, our people in customer consulting specialise in providing consulting services focused on customer‑related strategies and initiatives. These individuals analyse client needs, develop customer‑centric solutions, and offer guidance and support to help clients enhance their customer experience and drive business growth. Those in customer experience at PwC will specialise in providing consulting services focused on enhancing the overall customer experience. You will analyse customer touchpoints, design customer journey maps, and offer guidance and support to help clients create seamless and personalised experiences that drive customer satisfaction, loyalty, and advocacy.
Driven by curiosity, you are a reliable, contributing member of a team. In our fast‑paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.
Skills
Apply a learning mindset and take ownership for your own development.
Appreciate diverse perspectives, needs, and feelings of others.
Adopt habits to sustain high performance and develop your potential.
Actively listen, ask questions to check understanding, and clearly express ideas.
Seek, reflect, act on, and give feedback.
Gather information from a range of sources to analyse facts and discern patterns.
Commit to understanding how the business works and building commercial awareness.
Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
Basic Qualifications
Minimum Degree Required (BQ): Bachelor’s Degree
Minimum Years of Experience (BQ): 1 year of success in a consulting role at major utility company or professional services firm
Preferred Qualifications
Degree Preferred: Master’s Degree
Preferred Knowledge/Skills: Demonstrates proven success and some understanding of customer business processes and customer organization‑related operational areas (e.g. meter‑to‑cash), including re‑designing and/or improving business processes; performing in Oracle CC&B and/or SAP environments, understanding utility business process operation areas such as customer service, billing, credit & collections, field operations, meter operations, and revenue/finance management; demonstrating some proven skills related to analysing and comprehending business integration points for meter‑to‑cash processes that involve leveraging the MS Office suite (Word, Excel, Visio, PowerPoint) and related technologies to conduct and generate metrics, process analyses, and business process re‑engineering.
Job Description Generator Output The Opportunity: As part of the Customer Consulting - Customer Experience team you are expected to contribute to client engagement and projects while developing your skills and knowledge to deliver quality work. As an Associate you are expected to focus on learning and contributing to client engagement and projects while developing your skills and knowledge to deliver quality work.
Responsibilities
Engaging in client projects and tasks
Improving skills and knowledge for quality outcomes
Building meaningful client relationships
Learning to lead and motivate others
Enhancing personal brand with technical knowledge
Utilising firm resources and technology
Supporting senior team members
Performing research and analytical tasks
What You Must Have
Bachelor’s Degree
1 year of experience of success in a consulting role at major utility company or professional services firm
What Sets You Apart
Master’s Degree preferred
Understanding customer business processes and operational areas
Re‑designing and improving business processes
Performing in Oracle CC&B and/or SAP environments
Analyzing and comprehending business integration points
Leveraging MS Office suite for metrics and analyses
Conducting business process re‑engineering
Learn more about how we work: https://pwc.to/how-we-work
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H‑1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race, color, religion, national origin, sex (including pregnancy, sexual orientation, and gender identity), age, disability, genetic information (including family medical history), veteran, marital, or citizenship status, or any other status protected by law. For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
The salary range for this position is: $63,000 - $140,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401(k), holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
Seniority level Associate
Employment type Full‑time
Job function Information Technology
Industries Accounting, Financial Services, and Business Consulting and Services
#J-18808-Ljbffr