ProSearch Recruiting Group
ProSearch Recruiting Group is hiring: Service Writer in Santa Rosa
ProSearch Recruiting Group, Santa Rosa, CA, US, 95402
Service Writer - Auto Detailing
Location: Santa Rosa, CA (On-site)
Employment Type: Full-Time
Compensation: $60,000-$70,000 base salary + monthly performance bonuses
About the Role
We're seeking a motivated Service Writer to join a growing automotive detailing operation. This role serves as the primary point of contact for customers, ensuring smooth communication, efficient workflow management, and high-quality service delivery. You'll combine customer service, sales, and operational coordination to keep daily operations running seamlessly.
Key Responsibilities
Why You'll Love This Role
This is a hands-on, customer-facing position for someone who enjoys both people and process. You'll be part of a close-knit team where initiative and attention to detail are valued - and your performance directly contributes to business success and personal earning potential.
Benefits: 50/50 medical insurance split, paid holidays, 5 sick days, and personal vehicle detailing privileges
Location: Santa Rosa, CA (On-site)
Employment Type: Full-Time
Compensation: $60,000-$70,000 base salary + monthly performance bonuses
About the Role
We're seeking a motivated Service Writer to join a growing automotive detailing operation. This role serves as the primary point of contact for customers, ensuring smooth communication, efficient workflow management, and high-quality service delivery. You'll combine customer service, sales, and operational coordination to keep daily operations running seamlessly.
Key Responsibilities
- Greet clients, assess vehicle needs, and explain available services and products
- Provide accurate estimates and manage invoicing, payments, and scheduling
- Communicate service progress and additional recommendations to clients
- Oversee daily workflow, assign tasks, and ensure timely completion
- Maintain and order inventory and supplies as needed
- Manage online leads, customer reviews, and sales tracking
- Support insurance estimate processing and payment tracking
- Recommend and promote retail products and accessories
- Ensure the workspace remains clean, organized, and safe
- Assist in onboarding and providing feedback to team members
- Experience in customer service, sales, or a related field (automotive experience preferred)
- Strong communication, organizational, and time management skills
- Basic knowledge of vehicle detailing or willingness to learn
- Comfort with estimating, invoicing, and POS systems
Why You'll Love This Role
This is a hands-on, customer-facing position for someone who enjoys both people and process. You'll be part of a close-knit team where initiative and attention to detail are valued - and your performance directly contributes to business success and personal earning potential.
Benefits: 50/50 medical insurance split, paid holidays, 5 sick days, and personal vehicle detailing privileges