Community Manager Job at Thrive Communities in Kent

Feel Seen at Thrive! Learn more about Township Lake Meridian at www.townshiplakemeridian.com Salary: $31 - $33 per hour Schedule: Part‑Time Monday, Wednesday & Thursday; 9am - 6pm Thrive is dedicated to building supportive communities through a boutique, at‑scale property‑management approach. Our goal is to create a community where people feel seen, thrive, and enjoy a workplace culture of connection, compassion and fun. Benefits 32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday) Employer matched 401k retirement plan Bonus Potential Leasing & Renewal Commission eligible $0 premium medical, dental, and vision insurance effective 1st of the month following your start date Fully covered Long‑term disability insurance for associates Fully covered life insurance policy for associates with supplemental life insurance options 24/7 Everyday Assistance Program (EAP) Voluntary Critical Illness, Accident, Hospital Indemnity, and Short‑term Disability insurance Pet Insurance discounts Parking & Transit Commuter Benefits Annual professional development reimbursement Training opportunities and career progression/growth plans Opportunity to serve on company committees (Event Planning, HR Advisory Council, Safety, and more!) Company‑wide parties and events Job Responsibilities Financial Oversight Assist in the formulation of budgets. Remain within established budget guidelines. Ensure all rents are collected on time and posted to systems. Manage evictions, utility cut‑offs, and landlord liens for delinquent rents. Submit and approve invoices promptly. Complete month‑end procedures and reports (deposit accounting, variances, expiring leases, write‑off register, receivable aging, security deposit activity, gross potential rent). Safeguard and reconcile the property credit card per accounting policies. Personnel & Leadership Hire, train, empower, supervise, and discipline on‑site staff (with documentation); under guidance of leadership and HR. Conduct new employee orientation, annual performance reviews, time‑sheet approvals, and staffing guidelines. Provide ongoing training and coaching for office staff (marketing, leasing paperwork, safety, etc.). Administrative / Office / Compliance Ensure lease files comply with MFTE, Section 8, and other affordable program requirements. Open office on schedule; maintain condition of office and model apartments. Attend quarterly corporate management meetings. Maintain daily, weekly, and monthly records; submit required reports. Prepare for audits and complete annual reporting. Resident Relations Build a sense of community and maintain positive customer‑service attitude. Inspect move‑in/move‑out residential units; review notices to vacate. Implement policies to maintain resident communications (complaints, service requests). Maintenance Walk and inspect property; verify condition of vacant apartments. Update make‑ready board; coordinate with maintenance staff for timely re‑conditioning. Oversee or delegate to Maintenance Supervisor vendor/contractor communications. Monitor maintenance activities. Marketing / Leasing Conduct monthly market surveys and share trend reports. Show property and handle incoming calls; complete paperwork. Maintain market awareness via trade publications and professional groups. Safety and Risk Management Report all incidents to Regional Manager and appropriate departments. Ensure workers' compensation claims are reported with proper paperwork. Familiarize with property‑specific safety policies (Water Intrusion, AMG, etc.). Complete safety checklists; hold monthly safety meetings. General Conduct all business per company policies. Perform additional duties assigned by Regional Manager. Desired Skills & Experience 3+ years property‑management experience or equivalent. 6+ months supervisory experience; strong leadership skills. Certified Apartment Manager (CAM) preferred. High School Diploma or equivalent preferred. Experience with Yardi/CRM and On‑Site preferred. History of accurate reporting and budget oversight. Experience in daily pricing and market demand adjustments. Desired Competencies Detail orientation with timely reporting. Understanding of property budgeting and accounting. Ability to work fast‑paced, customer‑service oriented. Understanding of industry terms. Conflict de‑escalation and calm demeanor. Respect for diverse cultures. Communication effectiveness, trust building, equity awareness. Thorough communication with residents, vendors, staff, and leadership. Performance under pressure; meeting multiple deadlines. Team work; delegation; independent work. Open to feedback and positive growth. Strong problem‑solving. Professional, pleasant demeanor with stakeholders. Time‑management, organization, prioritization. Resident retention focus. Proficient in Microsoft Word, Outlook, Excel. English proficiency with correct grammar and punctuation. Physical Requirements Stand, walk, or sit as required; ~60% on feet, 40% at desk. Constant typing, writing, and computer use. Occasional bending/stooping, climbing stairs, pushing/pulling, reaching above shoulder. Lift/push/pull up to 25 lbs occasionally; frequent 20 lbs. For more info, contact Careers@thrivecommunities.com . Equal Employment Opportunity Diversity is celebrated. We provide equal opportunities and accommodations in line with EEOC and other laws. Background Check & Drug Screen Policy We conduct background checks and drug screens post‑offer. Contact careers@thrivecommunities.com for details. Amphetamines (including meth). Cocaine metabolites. Opiates (codeine, morphine). Phencyclidine (‘PCP’). Thrive Communities reserves the right to modify this policy at any time. Seniority level: Mid‑Senior level Employment type: Part‑time Job function: Marketing and Sales #J-18808-Ljbffr