Zelis Healthcare is hiring: Director of Strategic Communication in Morristown

At Zelis, we Get Stuff Done, and we need you to help us achieve that!

A Little About Us

Zelis is transforming the healthcare financial experience, serving over 750 payers, including the top five national health plans, regional health plans, third-party administrators, and millions of healthcare providers and consumers. Our technology, crafted by healthcare experts, identifies and optimizes system-wide issues to drive measurable results for our clients.

A Little About You

You are a unique blend of personality and professional expertise who inspires others with your passion and dedication. Your diverse background showcases community involvement and the invaluable lessons you've learned. You are more than just your resume; you reflect your achievements and the personal interests that shape who you are.

Position Overview

The Director of Strategic Communication plays a critical role within our Communications organization, responsible for making strategic decisions regarding external information during crises. This individual contributor will be focused on safeguarding the company's reputation and developing rapid-response communication strategies for various stakeholders, including media and government officials. You will ensure alignment across cross-functional teams, including the Zelis Operating Committee, Legal, Compliance, Legislative Affairs, and others. Partnering with the VP of Brand & PR, you will create and implement strategic communication plans and develop key messaging for press releases, media statements, executive talking points, and op-eds. At times, you may serve as an official spokesperson for the company.

THE EXPECTATIONS

• Thoughtful Communications Leadership: Leverage your crisis management experience to communicate effectively during issues, helping to mitigate long-term damage.
• Proactive Issue Management: Monitor emerging threats and coordinate proactive plans with stakeholders.
• Executive Presence: Advise senior leaders on strategic decisions and maintain regular communication with stakeholders.
• Industry Engagement: Build relationships with key influencers to elevate Zelis' brand at state and national levels.
• Strong Media Relations: Utilize deep media relations expertise to balance proactive and reactive strategies in high-pressure situations.
• Crisis Management Planning: Contribute to the development of crisis response playbooks and execute tabletop exercises.
• Outcome Assessment: Establish metrics to evaluate communication effectiveness and refine protocols post-incident.

ABOUT YOU:

• 12+ years of experience in strategic communications with a focus on crisis management and government affairs.
• Healthcare and technology expertise is highly desired.
• Bachelor's degree in Communications, Public Policy, Journalism, or a related field.
• Collaborative, adaptable, and able to work well in a fast-paced environment.
• Exceptional writing and storytelling skills for diverse audiences.
• Proficient in news and reputation monitoring and social listening platforms.

Location and Workplace Flexibility

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote-friendly culture, and the work location will be based on the needs of the position and determined by the Leadership team. In-office work varies based on team objectives.

Base Salary Range

$139,000 - $186,000. This range considers experience, education, qualifications, and industry-related knowledge. At Zelis, we offer competitive compensation packages, including discretionary bonuses and incentives.

Our benefits package demonstrates our commitment to employees' health, well-being, and financial protection, including a 401k plan with employer match, flexible paid time off, parental leave, life and disability insurance, and health benefits, including medical, dental, vision, and prescription drug coverage.

Equal Employment Opportunity
Zelis is an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. We encourage applicants from all backgrounds, even if not meeting 100% of qualifications, as we value diverse perspectives.

Accessibility Support
If you are a qualified individual with a disability and need accommodation during the application or interview process, please reach out to our Talent Acquisition team.

Disclaimer
We are an equal opportunity employer, and all qualified applicants will be considered for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. The above statements describe the general nature and level of work being performed and are not an exhaustive list of all responsibilities and skills required.