State of Washington
Chief Marketing Officer (Communications Consultant 5)
State of Washington, Walla Walla, Washington, United States
Who We Are
The Northwest Museum of Arts & Culture (MAC) seeks to engage our audiences in the appreciation of art, history, and culture of the Inland Northwest and beyond, through collection stewardship, exhibitions and programs that enrich and inspire. Established in 1916, the MAC is the oldest cultural organization in Spokane, Washington, and serves over 100,000 visitors each year from around the region. The museum collections contain over 63,000 objects, including the largest known collection of Plateau tribes art and artifacts.
Description Chief Marketing Officer Monday - Friday | 8AM - 5PM | ON-SITE
About The Opportunity As the Chief Marketing Officer, you will lead the agency’s marketing, communications, and public relations efforts to elevate brand awareness, drive attendance, and increase revenue across exhibitions, programs, and events. You will work closely with the Executive Director and senior leadership to implement strategic marketing initiatives that advance the agency’s mission and support organizational goals. This role oversees all aspects of marketing operations, including audience development, advertising, promotions, and market research, as well as management of social media and media relations. You will direct marketing staff, contractors, and vendors to ensure projects are high-quality, on time, and within budget, while fostering strong internal and external partnerships that enhance the agency’s visibility and impact.
Some Of What You’ll Enjoy Doing Includes
Directs marketing operations for Development, Exhibitions, and Education programs, including audience development, advertising, promotions, and market research to support strategic and revenue goals.
Develops and implements integrated marketing plans with defined objectives, budgets, and promotional tactics for exhibitions, programs, events, and other revenue‑generating activities.
Oversees brand management, including visual identity, brand guidelines, and creative development for all marketing materials and communications.
Writes and produces marketing content, coordinates advertising and promotional partnerships, and ensures timely delivery of media assets.
Manages and monitors the marketing department budget, evaluating performance and adjusting strategies to achieve desired outcomes.
Oversees all media and public relations activities, serving as a key communications advisor to executive leadership and managing responses to emergency or crisis situations as a COOP critical staff member.
Ensures consistent internal and external messaging across departments and directs production of all marketing photo and video content.
Leads and manages marketing staff, contractors, and vendors to ensure high-quality, on‑time, and on-budget project delivery; oversees recruitment, contracting, performance management, and achievement of departmental and organizational goals.
Other duties as needed.
Qualifications Required Qualifications
Three (3) years of management experience.
Demonstrated deep knowledge of marketing strategy, branding, advertising, promotions, and market research, with strong creative skills and a record of achieving measurable results.
Ability to excel in professional and persuasive writing, and collaborate effectively with staff across all levels and diverse audiences.
Expert in MS Office, email software, and social media platforms including Facebook, Instagram, LinkedIn, and YouTube, with a basic understanding of Adobe Creative Cloud.
Ability to take action to learn and grow, including adapting to change, identifying and implementing solutions, navigating systems and tools, practicing self‑awareness, and taking responsibility for personal development.
Ability to take action to meet the needs of others, including asking questions to understand needs, collaborating to solve problems, building partnerships, advocating for inclusion, and adapting communication to diverse individuals and communities.
Education and Experience Options
Option 1:
Eight (8) years of combined education and/or experience in marketing, communications, journalism, business, or a related field.
Option 2:
Bachelor’s degree in marketing, communications, journalism, business, or related field; and four (4) years of experience in marketing.
Option 3:
Master’s degree in marketing, communications, journalism, business, or related field; and two (2) years of experience in marketing.
Preferred Qualifications
Previous experience in a museum, arts organization, or visitor‑serving organization.
Ability to communicate effectively with diverse populations.
Knowledge of the Spokane and/or Inland Northwest market.
DEI Competencies
Able to learn and understand the language and concepts of our DES DEI culture and commit to being a part of creating and maintaining a diverse, equitable, respectful, and inclusive workplace.
Demonstrate a commitment to growth, learning and self‑awareness when provided training and opportunities to participate in improving our work environment.
Participate and behave in a manner that creates trust and builds working relationships, promoting teamwork and collaboration in the work environment.
Demonstrate the understanding that all people are valued; contribute to an equitable, inclusive, and respectful environment when working with members of the group, team, organization, or community.
Commit to being an active participant in continually evaluating and improving strategies that promote equity and inclusion in our organization.
Supplemental Information How to Apply:
Interested? We would love to hear from you! Click “Apply” at the top of this page to start your application. You can save the application and come back to it, if needed. Be sure to complete the application fully to include a full work history and responses to the supplemental questions.
Please provide the following documents in order to be considered; failure to do so may result in you not being considered for the position.
A letter of interest that shows your personality and voice to describe why you are the successful candidate and how you meet the specific qualifications for this position.
A current resume, detailing experience, and education.
A current list of at least three (3) professional references with current contact information.
Do not attach any documents that include photos or private information (social security number, year of birth, etc.). Please note: By submitting these materials, you are indicating that all information is true and correct. The state may verify information. Any untruthful or misleading information is cause for removal from the applicant pool or dismissal if employed. A resume will not be a substitute for completing the “duties summary” section of the online application.
Opportunity For All The Department of Enterprise Services celebrates our differences and we are committed to a workplace that supports equal opportunity employment and inclusion regardless of race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity diversity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We will also consider qualified applicants with criminal histories, consistent with applicable federal, state and local laws. You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our organization.
Contact Information For questions about this recruitment or to request a reasonable accommodation in the application process, contact George Deguzman via email at
jobs@des.wa.gov . Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
Employee Benefits Washington State offers one of the most competitive benefits packages in the nation. We understand that your life revolves around more than just your career. Choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Details include medical (including vision), dental and basic life insurance, flexible spending accounts, retirement and deferred compensation options, disability coverage, government employee assistance programs, public service loan forgiveness, paid holidays, sick leave, vacation, military leave, bereavement leave, and other leave types. Please visit the State HR Website for more detailed information regarding benefits.
Background Check Notice Prior to any new appointment into the Department of Enterprise Services, a background check including criminal record history will be conducted as a condition of employment. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
Seniority level
Executive
Employment type
Full‑time
Job function
Marketing and Sales
Industries
Government Administration
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Description Chief Marketing Officer Monday - Friday | 8AM - 5PM | ON-SITE
About The Opportunity As the Chief Marketing Officer, you will lead the agency’s marketing, communications, and public relations efforts to elevate brand awareness, drive attendance, and increase revenue across exhibitions, programs, and events. You will work closely with the Executive Director and senior leadership to implement strategic marketing initiatives that advance the agency’s mission and support organizational goals. This role oversees all aspects of marketing operations, including audience development, advertising, promotions, and market research, as well as management of social media and media relations. You will direct marketing staff, contractors, and vendors to ensure projects are high-quality, on time, and within budget, while fostering strong internal and external partnerships that enhance the agency’s visibility and impact.
Some Of What You’ll Enjoy Doing Includes
Directs marketing operations for Development, Exhibitions, and Education programs, including audience development, advertising, promotions, and market research to support strategic and revenue goals.
Develops and implements integrated marketing plans with defined objectives, budgets, and promotional tactics for exhibitions, programs, events, and other revenue‑generating activities.
Oversees brand management, including visual identity, brand guidelines, and creative development for all marketing materials and communications.
Writes and produces marketing content, coordinates advertising and promotional partnerships, and ensures timely delivery of media assets.
Manages and monitors the marketing department budget, evaluating performance and adjusting strategies to achieve desired outcomes.
Oversees all media and public relations activities, serving as a key communications advisor to executive leadership and managing responses to emergency or crisis situations as a COOP critical staff member.
Ensures consistent internal and external messaging across departments and directs production of all marketing photo and video content.
Leads and manages marketing staff, contractors, and vendors to ensure high-quality, on‑time, and on-budget project delivery; oversees recruitment, contracting, performance management, and achievement of departmental and organizational goals.
Other duties as needed.
Qualifications Required Qualifications
Three (3) years of management experience.
Demonstrated deep knowledge of marketing strategy, branding, advertising, promotions, and market research, with strong creative skills and a record of achieving measurable results.
Ability to excel in professional and persuasive writing, and collaborate effectively with staff across all levels and diverse audiences.
Expert in MS Office, email software, and social media platforms including Facebook, Instagram, LinkedIn, and YouTube, with a basic understanding of Adobe Creative Cloud.
Ability to take action to learn and grow, including adapting to change, identifying and implementing solutions, navigating systems and tools, practicing self‑awareness, and taking responsibility for personal development.
Ability to take action to meet the needs of others, including asking questions to understand needs, collaborating to solve problems, building partnerships, advocating for inclusion, and adapting communication to diverse individuals and communities.
Education and Experience Options
Option 1:
Eight (8) years of combined education and/or experience in marketing, communications, journalism, business, or a related field.
Option 2:
Bachelor’s degree in marketing, communications, journalism, business, or related field; and four (4) years of experience in marketing.
Option 3:
Master’s degree in marketing, communications, journalism, business, or related field; and two (2) years of experience in marketing.
Preferred Qualifications
Previous experience in a museum, arts organization, or visitor‑serving organization.
Ability to communicate effectively with diverse populations.
Knowledge of the Spokane and/or Inland Northwest market.
DEI Competencies
Able to learn and understand the language and concepts of our DES DEI culture and commit to being a part of creating and maintaining a diverse, equitable, respectful, and inclusive workplace.
Demonstrate a commitment to growth, learning and self‑awareness when provided training and opportunities to participate in improving our work environment.
Participate and behave in a manner that creates trust and builds working relationships, promoting teamwork and collaboration in the work environment.
Demonstrate the understanding that all people are valued; contribute to an equitable, inclusive, and respectful environment when working with members of the group, team, organization, or community.
Commit to being an active participant in continually evaluating and improving strategies that promote equity and inclusion in our organization.
Supplemental Information How to Apply:
Interested? We would love to hear from you! Click “Apply” at the top of this page to start your application. You can save the application and come back to it, if needed. Be sure to complete the application fully to include a full work history and responses to the supplemental questions.
Please provide the following documents in order to be considered; failure to do so may result in you not being considered for the position.
A letter of interest that shows your personality and voice to describe why you are the successful candidate and how you meet the specific qualifications for this position.
A current resume, detailing experience, and education.
A current list of at least three (3) professional references with current contact information.
Do not attach any documents that include photos or private information (social security number, year of birth, etc.). Please note: By submitting these materials, you are indicating that all information is true and correct. The state may verify information. Any untruthful or misleading information is cause for removal from the applicant pool or dismissal if employed. A resume will not be a substitute for completing the “duties summary” section of the online application.
Opportunity For All The Department of Enterprise Services celebrates our differences and we are committed to a workplace that supports equal opportunity employment and inclusion regardless of race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity diversity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We will also consider qualified applicants with criminal histories, consistent with applicable federal, state and local laws. You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our organization.
Contact Information For questions about this recruitment or to request a reasonable accommodation in the application process, contact George Deguzman via email at
jobs@des.wa.gov . Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
Employee Benefits Washington State offers one of the most competitive benefits packages in the nation. We understand that your life revolves around more than just your career. Choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Details include medical (including vision), dental and basic life insurance, flexible spending accounts, retirement and deferred compensation options, disability coverage, government employee assistance programs, public service loan forgiveness, paid holidays, sick leave, vacation, military leave, bereavement leave, and other leave types. Please visit the State HR Website for more detailed information regarding benefits.
Background Check Notice Prior to any new appointment into the Department of Enterprise Services, a background check including criminal record history will be conducted as a condition of employment. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
Seniority level
Executive
Employment type
Full‑time
Job function
Marketing and Sales
Industries
Government Administration
#J-18808-Ljbffr