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The ACI Group, Inc.

Administrative & Marketing Associate

The ACI Group, Inc., Towson, Maryland, United States, 21286

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Administrative Associate Location:

Towson, MD Onsite

Reports to:

Controller (with dotted-line to President)

Overview The ACI Group, a fast-paced staffing and recruiting firm specializing in IT and healthcare, is seeking a proactive Administrative Associate to support day-to-day business operations, streamline internal workflows, and assist with marketing initiatives. This role will serve as a key support resource to the Controller and broader leadership team, with responsibility for keeping critical systems organized, supporting recruiting and sales processes, and contributing to outbound marketing campaigns.

Key Responsibilities Administrative Support

Assist with creation and management of internal documentation, process checklists, and reporting tools

Monitor shared inboxes, calendars, and project trackers; flag priority items

Help maintain vendor files, client documents, and compliance materials

Prepare reports, invoices, and expense tracking under direction of the Controller

Ensure company systems (CRM, document repository, project trackers) are up to date and consistently used

Marketing Coordination

Help draft and schedule social media and LinkedIn posts

Track performance of outbound email and LinkedIn campaigns

Maintain CRM and marketing contact lists

Coordinate light updates to website or Capabilities Decks as needed

Support occasional event planning

Special Projects

Support new hire onboarding (IT setup checklist, benefit packets, etc.) and other HR activities

Assist with quality control on client deliverables and resume submittals

Help manage internal communications and SOP documentation

Qualifications

2–5 years in an administrative or executive assistant role

Strong organizational skills and attention to detail; able to keep others on task

Proficient in Windows 11 and Microsoft 365 (Excel, Word, Outlook, Teams) and Zoom

Familiarity with CRM or ATS tools preferred (e.g., Manitol, PipeDrive, HubSpot)

Comfortable in a lean, fast-moving environment with shifting priorities

Preferred Traits

Self-starter with the ability to spot inefficiencies and propose solutions

Professional, proactive communicator—able to interact with senior leadership and vendors

Willingness to hold others accountable to shared processes

Interest in staffing, recruiting, or professional services is a plus

Compensation

Full-time salaried position, depending on experience

Benefits: Medical, 401(k), Paid Time Off, and performance-based bonus eligibility

Seniority level

Associate

Employment type

Full-time

Job function

Administrative, Human Resources, and Marketing

Industries

Staffing and Recruiting; IT Services and IT Consulting

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