Library Student Assistant Job at University of Portland in Portland

Position Details

Position Information

Job Title
Library Student Assistant

Department
Clark Library Staff

Terms and Hours
Approx. 10 to 15 hrs/wk

Job Category
Student Employment

Hourly Wage
Portland Metro Minimum Wage ($16.30)

Job Summary

Serving as part of the Access Services team, the position's role is to provide excellent customer service to students, faculty, staff, and the UP community. This position reports to Circulation Staff and as well as the Access Services Manager. Students are employed fall and spring semesters and have the opportunity to work summer semesters. Student assistants can also choose to work when the library is open during fall, winter, and spring breaks. The first semester of employment as a library student assistant is on an on-call basis, filling in for shifts as they open. Assistants will sign up for a permanent weekly schedule their second semester,

Library student employees take shifts at the Service Desk, shelve and shelf-read the collection on the lower level, process incoming and outgoing book requests, and answer questions about the library both in person and over the phone. Training is provided in applicable library processes and software through face-to-face instruction, weekly reminders, and online tutorials to ensure that students are successful in their assigned tasks. We will train you to become familiar with the layout and workings of the library.

Core Duties

• Answer questions for patrons at the Service Desk either in-person or via telephone
• Check in and out materials
• Accept in-take of Course Reserve materials from Professors
• Shelf-read the collection
• Re-shelve the collection
• Assist in the process of Summit borrowing and lending
• Help Circulation staff open and close the library building
• Other relevant duties as assigned

Minimum Qualifications

• Strong communication skills; represent the library in a professional and courteous manner.
• Customer Service Skills or alternate relevant experience working with the public.
• Ability to be punctual and consistently work a set schedule selected by student. Hours chosen may take place outside of normal office hours.

Preferred Qualifications

• Knowledge of how a library works or prior use of a library.
• Aptitude for learning technology quickly.

Physical Requirements

• Lift and carry up to 15 lbs.
• Maneuver a book cart between bookshelves.
• Stoop and crouch, using a step stool as needed.
• Must be able to move between multiple building levels.
• Ability to sit at computer for long periods of time.

Posting Detail Information

Posting Number
SE853-2023

Number of Vacancies
Multiple

Estimated Start Date
02/02/2026

Open Date
11/10/2025

Close Date
01/16/2026