Head of Design Job at Confidential in New York City

Head of Design

About the Company

Well-regarded hospitality technology platform

Industry
Hospitality

Type
Privately Held

About the Role

The Company is in search of a Head of Design to spearhead the definition and expansion of its design vision across a diverse range of digital products. This pivotal role is focused on leading the end-to-end design strategy for both web and mobile experiences, as well as building and mentoring a high-performing design and research team. The successful candidate will be responsible for defining and evolving the company's design system to ensure consistency and scalability, and will work closely with product and engineering leadership to drive usability, accessibility, and brand alignment. Additionally, the Head of Design will lead discovery and user research to inform design decisions and establish operational practices for design planning and measurement. Applicants for the Head of Design position at the company should have a minimum of 8 years' experience in product design, with at least 3 years in a management role. Experience in B2B or B2B2C SaaS environments is essential, as is a proven track record of designing at scale across various platforms and systems. The role requires strong communication and executive alignment skills, as well as a deep understanding of accessibility, research methods, and design systems. While not mandatory, experience in hospitality, payments, or global platform design, and a background in working with multi-brand or enterprise customer bases, are considered advantageous. The ideal candidate will be adept at translating bold ideas into exceptional digital experiences and will be passionate about mentoring and leading a team of designers and researchers.

Travel Percent
Less than 10%

Functions

• Design