Amazon is hiring: Sr. UX Designer, eero in San Francisco

Sr. UX Designer, eero at Amazon

At eero, our mission is to serve as the central nervous system of the home. While we began by revolutionizing home WiFi, we aim to create comprehensive solutions that serve both wireless and wired connectivity needs for customers and businesses across the globe. Our cross‑functional team, spanning hardware, software, and manufacturing, develops advanced Ethernet switching and gateway products, alongside state‑of‑the‑art security features, to complement our award‑winning mesh WiFi systems. As an Amazon company, we combine the best of startup culture with the resources and stability of one of the world’s leading technology companies. Our team builds products that customers love – from mesh routers to high‑performance wired networking devices – and we’re looking for you to join us in shaping the future of the connected home.

Key job responsibilities

• Work autonomously while balancing design quality within technical constraints and business requirements.
• Engage with our partner and end users to understand their needs and design experiences that guide them through onboarding, education, troubleshooting and understanding eero products and services.
• Use customer research, wire‑framing, rapid prototyping, and usability testing to invent and validate designs.
• Consume, improve, and contribute to the eero design library; develop and maintain design documentation for shared patterns and components.
• Influence and collaborate with stakeholders from Product, Engineering, Customer Experience, Brand, and Marketing.
• Work closely with other designers to gather feedback, build consistency, and critique each other’s designs; encourage team members to learn and grow skills.

A day in the life: You love being part of a highly collaborative team that’s growing, building, and shipping at a fast pace. Each day, you’re using customer and partner feedback to constantly bring a customer‑obsessed perspective to your design solutions. You design and iterate quickly based on data. You’re busy finding ways to invent or improve design standards and best practices for the team.

Basic Qualifications

• Have an available online portfolio.
• 7+ years of UX designer or interaction designer experience.

Preferred Qualifications

• Experience with hands‑on visual design.
• Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps.
• Experience defining and maintaining design patterns and UX standards.
• Experience with UX design of complex workflows.
• Experience in delivering design solutions for projects of large scope and complexity.
• Highly proficient in a variety of design tools (Figma, Rive, Spline, Adobe CC, etc).

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include working safely and cooperatively with other employees, supervisors, and staff; adhering to standards of excellence despite stressful conditions; communicating effectively and respectfully to ensure exceptional customer service; and following all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties… Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Company – Amazon.com Services LLC

Job ID: A3123932

Seniority level: Mid‑Senior level; Employment type: Full‑time; Job function: Art/Creative and Design; Industries: Software Development.