Bristol Myers Squibb
Senior Manager, Medical Content Product Manager- Content Platforms & Delivery (C
Bristol Myers Squibb, Princeton, New Jersey, us, 08543
Senior Manager, Medical Content Product Manager – Content Platforms & Delivery (CP&D)
Join Bristol Myers Squibb as a Senior Manager, Medical Content Product Manager‑CP&D. This role supports our Veeva Vault Medical platform, ensuring implementation, integration, governance and performance.
Working with Us Challenging. Meaningful. Life‑changing. Those aren’t words usually associated with a job. But working at Bristol Myers Squibb is anything but ordinary. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients and the careers of those who do it. You’ll grow and thrive through uncommon opportunities, alongside high‑achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility. We offer competitive benefits, services and programs that provide employees the resources to pursue goals at work and in personal life.
Read more at careers.bms.com/working-with-us.
Summary We are seeking a highly skilled and motivated Medical Content IT Product Manager to support our Veeva Vault Medical platform. This role will be critical in ensuring effective implementation, integration, governance, and performance of Veeva Vault Medical. The Product Manager will partner with cross‑functional teams, including Medical, Commercial, and IT, to drive efficiency and innovation within the platform to support our medical communications and content management needs.
Key Responsibilities
Own and articulate the product vision, strategy, and multi‑release roadmap for Veeva Vault MedComms and adjacent Medical content capabilities.
Lead product discovery with Medical/MI stakeholders and field users; translate insights into epics, user stories, and acceptance criteria.
Prioritize and groom the backlog to balance regulatory compliance, business value, risk, and technical feasibility; run effective PI/iteration planning in partnership with Delivery.
Define product OKRs and KPIs (e.g., content cycle time, global‑to‑local reuse, adoption, search efficacy, field‑medical engagement) and manage to outcomes.
Ensure validated delivery (CSV/SDLC) author change controls, oversee test evidence, and lead release governance for tri‑annual Vault updates and interim changes.
Coordinate incident, problem, and demand management; drive RCA and preventive actions with vendors (e.g., Veeva) and internal teams.
Partner with Solution Architecture on reference designs and integrations (e.g., Veeva CRM, Medical Information portals such as PhactMI/MIO, analytics/visualization, taxonomy services).
Steward content data model and metadata/taxonomy standards (scientific statements, references) to enable global consistency and reuse.
Champion change management and enablement (communications, training, release notes), accelerating adoption and continuous improvement.
Evaluate responsible AI/ML opportunities (e.g., assisted authoring, auto‑tagging, semantic search) under enterprise governance; pilot and scale proven use cases.
Manage vendor relationships, SOWs/licensing inputs, and contribute to budgeting/forecasting for product areas.
Understand content componentization and development of capabilities that set up foundational content to enable AI and automation in.
Qualifications & Experience Desired Experience
Commercialization (Commercial + Medical) domain & digital capability solutions experience.
Understanding of content management and ability to define processes that span the content lifecycle.
Excellent collaboration and communication skills, build strong partnerships.
Proactive, self‑accountable, and takes initiative in identifying opportunities and forming projects to achieve goals.
Ability to clearly articulate and translate technical elements in business terms, and vice versa.
Demonstrated ability to communicate, influence and partner with senior leaders.
Ability to lead the analysis of complex business needs and translate them into deployable technology solutions by developing/owning/managing the solution architecture & design.
Ability to scan technical landscape for cutting‑edge solutions and recommend the best fit, including pros/cons, technical, functional, organizational fit, and risk assessment.
Strong stakeholder leadership across Medical Affairs, Medical Information, Field Medical, Compliance/QA, Architecture, and Engineering; excellent communication skills.
Data‑driven mindset with experience instrumenting and reporting product KPIs and using insights to guide iteration.
Working knowledge of Veeva Vault and Veeva platforms; hands‑on configuration experience with Veeva systems and content authoring tools.
Other Experience
Multiple implementations of digital capabilities in commercialization domain, with hands‑on configuration experience.
Working knowledge of different software‑development lifecycle methodologies like AGILE.
Demonstrated ability to support a dynamic culture of innovation and continuous improvement; working knowledge of AI/ML technologies to drive automation.
Potential to develop into an internally and externally recognized thought‑leader in the field of IT Architecture & Solution Design for Content Capabilities.
Required Qualifications
7+ years in product management or platform ownership in life sciences, with deep experience in content management for Medical Affairs/Medical Information.
Hands‑on experience with Veeva Vault (preferably MedComms), including workflows, lifecycles, roles/permissions, metadata, and content governance.
Proven ability to define product strategy, build outcome‑oriented roadmaps, and manage prioritized backlogs (epics, stories, acceptance criteria).
Experience integrating AI capabilities (enhance content authoring, search, tagging, or workflow automation) into content management platforms or medical information systems.
Capable of working cooperatively across boundaries and within a matrix to achieve results.
Ability to deliver complex, highly integrated systems to one or multiple geographies and business units.
Demonstrates strong presentation and influencing skills with key partners across functions/regions.
Compensation Overview Princeton – NJ – US $137,530 – $166,654 The starting compensation range(s) for this role are listed above for a full‑time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job‑related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
Benefit offerings are subject to the terms and conditions of the applicable plans in effect and may include Medical, pharmacy, dental and vision care; wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP); financial well‑being resources and a 401(k); financial protection benefits such as short‑ and long‑term disability, life insurance, supplemental health insurance, business travel protection and survivor support; work‑life programs including paid national holidays and optional holidays, Global Shutdown Days, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility; parental, caregiver, bereavement, and military leave; family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources; and other perks like tuition reimbursement and a recognition program.
Uniquely Interesting Work, Life‑changing Careers With a single vision as inspiring as "Transforming patients’ lives through science™", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On‑site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site‑essential, site‑by‑design, field‑based and remote‑by‑design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role.
Site‑essential roles require 100% of shifts onsite at your assigned facility. Site‑by‑design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive company culture. For field‑based and remote‑by‑design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
Equal Employment Opportunity Statement BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well‑being and the well‑being of our staff, customers, patients, and communities. As a result, the company strongly recommends that all employees be fully vaccinated for Covid‑19 and keep up to date with Covid‑19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information https://careers.bms.com/california-residents/.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Product Management and Marketing
Pharmaceutical Manufacturing
#J-18808-Ljbffr
Working with Us Challenging. Meaningful. Life‑changing. Those aren’t words usually associated with a job. But working at Bristol Myers Squibb is anything but ordinary. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients and the careers of those who do it. You’ll grow and thrive through uncommon opportunities, alongside high‑achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility. We offer competitive benefits, services and programs that provide employees the resources to pursue goals at work and in personal life.
Read more at careers.bms.com/working-with-us.
Summary We are seeking a highly skilled and motivated Medical Content IT Product Manager to support our Veeva Vault Medical platform. This role will be critical in ensuring effective implementation, integration, governance, and performance of Veeva Vault Medical. The Product Manager will partner with cross‑functional teams, including Medical, Commercial, and IT, to drive efficiency and innovation within the platform to support our medical communications and content management needs.
Key Responsibilities
Own and articulate the product vision, strategy, and multi‑release roadmap for Veeva Vault MedComms and adjacent Medical content capabilities.
Lead product discovery with Medical/MI stakeholders and field users; translate insights into epics, user stories, and acceptance criteria.
Prioritize and groom the backlog to balance regulatory compliance, business value, risk, and technical feasibility; run effective PI/iteration planning in partnership with Delivery.
Define product OKRs and KPIs (e.g., content cycle time, global‑to‑local reuse, adoption, search efficacy, field‑medical engagement) and manage to outcomes.
Ensure validated delivery (CSV/SDLC) author change controls, oversee test evidence, and lead release governance for tri‑annual Vault updates and interim changes.
Coordinate incident, problem, and demand management; drive RCA and preventive actions with vendors (e.g., Veeva) and internal teams.
Partner with Solution Architecture on reference designs and integrations (e.g., Veeva CRM, Medical Information portals such as PhactMI/MIO, analytics/visualization, taxonomy services).
Steward content data model and metadata/taxonomy standards (scientific statements, references) to enable global consistency and reuse.
Champion change management and enablement (communications, training, release notes), accelerating adoption and continuous improvement.
Evaluate responsible AI/ML opportunities (e.g., assisted authoring, auto‑tagging, semantic search) under enterprise governance; pilot and scale proven use cases.
Manage vendor relationships, SOWs/licensing inputs, and contribute to budgeting/forecasting for product areas.
Understand content componentization and development of capabilities that set up foundational content to enable AI and automation in.
Qualifications & Experience Desired Experience
Commercialization (Commercial + Medical) domain & digital capability solutions experience.
Understanding of content management and ability to define processes that span the content lifecycle.
Excellent collaboration and communication skills, build strong partnerships.
Proactive, self‑accountable, and takes initiative in identifying opportunities and forming projects to achieve goals.
Ability to clearly articulate and translate technical elements in business terms, and vice versa.
Demonstrated ability to communicate, influence and partner with senior leaders.
Ability to lead the analysis of complex business needs and translate them into deployable technology solutions by developing/owning/managing the solution architecture & design.
Ability to scan technical landscape for cutting‑edge solutions and recommend the best fit, including pros/cons, technical, functional, organizational fit, and risk assessment.
Strong stakeholder leadership across Medical Affairs, Medical Information, Field Medical, Compliance/QA, Architecture, and Engineering; excellent communication skills.
Data‑driven mindset with experience instrumenting and reporting product KPIs and using insights to guide iteration.
Working knowledge of Veeva Vault and Veeva platforms; hands‑on configuration experience with Veeva systems and content authoring tools.
Other Experience
Multiple implementations of digital capabilities in commercialization domain, with hands‑on configuration experience.
Working knowledge of different software‑development lifecycle methodologies like AGILE.
Demonstrated ability to support a dynamic culture of innovation and continuous improvement; working knowledge of AI/ML technologies to drive automation.
Potential to develop into an internally and externally recognized thought‑leader in the field of IT Architecture & Solution Design for Content Capabilities.
Required Qualifications
7+ years in product management or platform ownership in life sciences, with deep experience in content management for Medical Affairs/Medical Information.
Hands‑on experience with Veeva Vault (preferably MedComms), including workflows, lifecycles, roles/permissions, metadata, and content governance.
Proven ability to define product strategy, build outcome‑oriented roadmaps, and manage prioritized backlogs (epics, stories, acceptance criteria).
Experience integrating AI capabilities (enhance content authoring, search, tagging, or workflow automation) into content management platforms or medical information systems.
Capable of working cooperatively across boundaries and within a matrix to achieve results.
Ability to deliver complex, highly integrated systems to one or multiple geographies and business units.
Demonstrates strong presentation and influencing skills with key partners across functions/regions.
Compensation Overview Princeton – NJ – US $137,530 – $166,654 The starting compensation range(s) for this role are listed above for a full‑time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job‑related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
Benefit offerings are subject to the terms and conditions of the applicable plans in effect and may include Medical, pharmacy, dental and vision care; wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP); financial well‑being resources and a 401(k); financial protection benefits such as short‑ and long‑term disability, life insurance, supplemental health insurance, business travel protection and survivor support; work‑life programs including paid national holidays and optional holidays, Global Shutdown Days, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility; parental, caregiver, bereavement, and military leave; family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources; and other perks like tuition reimbursement and a recognition program.
Uniquely Interesting Work, Life‑changing Careers With a single vision as inspiring as "Transforming patients’ lives through science™", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On‑site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site‑essential, site‑by‑design, field‑based and remote‑by‑design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role.
Site‑essential roles require 100% of shifts onsite at your assigned facility. Site‑by‑design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive company culture. For field‑based and remote‑by‑design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
Equal Employment Opportunity Statement BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
BMS cares about your well‑being and the well‑being of our staff, customers, patients, and communities. As a result, the company strongly recommends that all employees be fully vaccinated for Covid‑19 and keep up to date with Covid‑19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information https://careers.bms.com/california-residents/.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Product Management and Marketing
Pharmaceutical Manufacturing
#J-18808-Ljbffr