AP Corp - Window Film & Graphic Solutions is hiring: Communication Administrativ

Overview Communication Administrative Coordinator – Inbound Calls + Scheduling at AP Corp - Window Film & Graphic Solutions. This is a communications and sales-support role. You are the first voice on our phone lines and you turn inbound calls and webform leads into scheduled appointments. Day to day, you will answer and qualify inquiries, guide the conversation professionally, and book residential surveys plus other sales appointments on the correct Outlook calendars. You will keep HubSpot CRM updated in real time, send confirmations and reminders, coordinate reschedules, and keep the sales team’s calendars full. This is 100% in-office; if you cannot sustain significant phone time, maintain disciplined CRM records, and manage multi-calendar scheduling, this role is not a fit. Responsibilities Cover phones during business hours and return missed calls quickly. Qualify webforms using defined criteria, capture complete details, and route to the right rep. Schedule residential, and as you ramp, smaller commercial and fleet appointments; send confirmations and reminders. Work inside HubSpot all day—log notes, set/complete tasks, prevent/merge duplicates, and maintain clean list views. Keep calendars accurate and filled so the sales team stays busy. By Day 60, you are fully introduced to residential, commercial, and fleet services and support defined coordination tasks for the automotive department. You are the ambassador of first impressions—calm, clear, and professional on the phone—and you turn inquiries into scheduled appointments without dropping details. You balance warmth with precision: ask the right questions, set clear next steps, send confirmations, and follow through. Within 60 days you’re cross-trained on residential, commercial, and fleet services and can support basic automotive coordination. This role fits someone who prefers being in office, thrives on checklists and service levels, and takes pride in keeping the sales team’s calendars full. Qualifications 20+ hours/week of comfortable phone coverage with a professional, steady tone Hands-on lead qualification and appointment scheduling across multiple Outlook calendars HubSpot (or similar CRM) fluency: real-time notes, tasks, clean data, and duplicate prevention Same-day speed-to-lead, accurate documentation, and on-time confirmations/reminders Strong written communication; concise, customer-ready emails and call notes Organized, detail-focused work habits; reliable follow-through in a time-sensitive queue Bilingual Spanish/English Employment type Full-time Seniority level Entry level Industries Administrative and Support Services #J-18808-Ljbffr