REFUGEE HEALTH PROMOTION COORDINATOR Job at Catholic Charities of the Diocese of

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Job Posting

Refugee Health Promotion Coordinator

Location

87 N. Clinton Avenue, Rochester, NY

Department

Refugee, Immigration & Employment Services

Employment Type

Full Time

Schedule

Monday - Friday Day Shifts

Salary

$20.00 - $22.00 per hour

General Description

The Refugee Health Promotion Coordinator (RHPC) provides health education, refers clients to health care service coordinators, and organizes wellness groups for refugee clients to promote their health and well-being. The RHPC also plans, implements, and monitors refugee health promotion activities. Partnering with other department staff, the RHPC ensures that vulnerable clients have access to both mental health and specialized services offered in the community. The coordinator effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment.

Essential Duties And Responsibilities

• Develop program outcomes that are specific, measurable, achievable, relevant, and time-bound.
• Work in collaboration with the Preferred Communities and other ORR funded programs to prevent duplication of service.
• Provide direct services to clients to promote their mental, physical, and emotional health.
• Create appropriate health education curriculum and schedules, assemble educational materials, and coordinate individual and group health classes.
• Ensure that health classes are conducted in culturally and linguistically appropriate manner.
• Conduct pre‑ and post‑class assessments to measure the level of knowledge gained by clients.
• Provide health literacy education to program‑eligible clients to empower them to make informed health decisions.
• Conduct targeted health outreach to individuals.
• Provide medical and mental health navigation and support to clients.
• Coordinate adjustment groups, skill building networks, and peer support meetings.
• Establish criteria to identify those most in need of receiving individual services offered.
• Identify goals based on the individual’s needs.
• Develop customized activities catered toward the specific needs of the individual.
• Track progress and outcomes toward identified goals.

Medical and Mental Health Navigation and Support

• Refer clients to the Preferred Communities Program when determined that they need health care services.

Adjustment Groups, Skill‑Building Networks, and Peer Support Meetings

• Organize wellness groups to connect clients with social groups and learning activities that promote their health and well‑being.
• Create a clear strategy for choosing the wellness group activities that would be beneficial to clients.
• Select the target population most in need of participation in group activities.
• Use evidence‑based interventions or methods that are promising practices during wellness group activities, skill‑building networks, and peer support meetings.
• Provide wellness group activities in a culturally and linguistically appropriate manner.
• Conduct pre‑ and post‑assessments to gauge the value of the group activities and improve program services.
• Annually assess relevant health topics, activities, and identify target populations.
• Provide services based on validated curricula, if available, effective interventions, or promising practices.
• Deliver services in a manner that participants will understand.
• Keep records of services provided, including planning and monitoring documents, progress toward program outcomes, participant lists, interpretation and transportation services, and other relevant documents.
• Maintain sufficient records documenting client eligibility, needs, services provided, and outcomes related to the service provided.
• When necessary, enroll eligible clients into New York State of Health (NYSOH) Insurance after completion of NYSOH Navigator training.
• Maintain client files and other program documentation according to CCFCS and HIPAA stipulations governing protection of client personal information.
• Conduct tracking and data entry activities to meet program requirements.
• Responsible for managing the RHP program, including collecting service and client information as well as creating and submitting reports.
• Participate in relevant Agency meetings and/or trainings.
• Actively pursue development of professional competencies related to job role performance through reading, supervision, in‑service training and attendance at conferences and workshops.
• Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse.
• Other duties as assigned.

Top Benefits And Perks

• Competitive salary and 403b retirement plan.
• Generous time off package and work‑life balance.
• Comprehensive benefits package.
• Supportive and collaborative environment.
• Opportunities for growth and development.
• Intrinsic reward of truly making a difference in people’s lives.

Join Us

Help make a positive impact in our community!

Equal Opportunity

Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Qualifications

• Education: Bachelor’s Degree in Human Services, or related field preferred. Equivalent combination of education and experience will be considered.
• Experience: A minimum of 1–2 years of experience in case management in the field of human services preferred. Experience working with refugee or immigrant population is also preferred.
• Physical Demands/Work Environment: The employee must sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Reasonable accommodations may be made.
• Compliance: Adheres to all applicable federal and state laws and regulations including confidentiality, privacy, program, billing, and documentation standards.

Additional Requirements

• Ability to prioritize assignments, plan, and complete work projects with minimal direction.
• Ability to work efficiently and effectively and meet deadlines.
• Ability to work under pressure.
• Excellent verbal/written skills.
• Ability to maintain confidentiality.
• Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies.
• Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques.
• Possession of a valid NYS Driver’s license and use of a registered and reliable vehicle.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Other

Industries

Government Administration