Promote Project
Crypto Community Manager
Stronghold is a fintech infrastructure company reimagining how money moves—securely, transparently, and with next‑gen compliance at its core. We provide developer‑friendly APIs that power fast, secure pay‑by‑bank and embedded payments. Our SHx token brings a new layer of utility to our ecosystem, supporting merchant rewards, governance, and decentralized financing. We’re also an AI‑forward company. At Stronghold, AI isn’t a buzzword—it’s foundational. We integrate AI tools and workflows into every department, from product development and engineering to finance, marketing, compliance, and operations. Headquartered in the San Francisco Bay Area with deep roots in New Zealand, we operate with a global mindset and local grit. We’re a diverse team of technologists, operators, and industry experts driven by curiosity and impact. About the Company
Named a Forbes Fintech 50, Stronghold’s mission is to improve financial access by powering innovative payment and financial services solutions through our open APIs. We are a team of technologists and industry experts who take a data‑driven and innovative approach to solving problems. About the Role
As the Community Manager for SHx, you will serve as the primary face and voice of our token community, focused on building meaningful relationships, developing long‑term engagement strategies, and representing SHx at events and conferences. You will own the entire community function—from planning activations to facilitating user feedback loops—with the goal of strengthening the SHx ecosystem across Discord, Twitter/X, and Telegram. This role reports to the CEO and collaborates closely with our Marketing Associate, Content Producer, and Product Marketing teammates. What You’ll Do
Own and lead SHx’s community strategy, growth, and engagement across key platforms. Respond to community inquiries and feedback with empathy and accuracy. Represent SHx at industry meetups, events, and conferences. Design and host virtual events like AMAs, webinars, and token updates. Work closely with marketing and product to surface community insights. Create updates and high‑signal messaging tailored to SHx token holders and advocates. Track engagement, sentiment, and report on community health to leadership. Provide regular reports to leadership on community growth, engagement, and sentiment. What We’re Looking For
7+ years of experience in community management or a similar role, preferably in blockchain, fintech, or tech startups. Demonstrated success in building and managing online communities. Exceptional written and verbal communication skills. Proficiency in social media platforms, community management tools, and analytics software. Strong organizational skills and ability to juggle multiple projects. Must be proficient in prompting AI tools like ChatGPT and/or Claude. Familiarity with cryptocurrency, blockchain technology, and SHx is a strong plus. Passion for building inclusive, engaged, and vibrant communities with a proactive, problem‑solving approach. Equal Opportunity Employer
Stronghold is an equal opportunity employer and does not discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, marital status, religion, national origin, ancestry, age, disability, military or veteran status, genetic information, or any other protected class. Location
San Francisco Bay Area, United States (remote options available) Salary
$35,000 – $70,000 a year (commensurate with experience) Authorized to Work
Authorized to work in the United States (required).
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Stronghold is a fintech infrastructure company reimagining how money moves—securely, transparently, and with next‑gen compliance at its core. We provide developer‑friendly APIs that power fast, secure pay‑by‑bank and embedded payments. Our SHx token brings a new layer of utility to our ecosystem, supporting merchant rewards, governance, and decentralized financing. We’re also an AI‑forward company. At Stronghold, AI isn’t a buzzword—it’s foundational. We integrate AI tools and workflows into every department, from product development and engineering to finance, marketing, compliance, and operations. Headquartered in the San Francisco Bay Area with deep roots in New Zealand, we operate with a global mindset and local grit. We’re a diverse team of technologists, operators, and industry experts driven by curiosity and impact. About the Company
Named a Forbes Fintech 50, Stronghold’s mission is to improve financial access by powering innovative payment and financial services solutions through our open APIs. We are a team of technologists and industry experts who take a data‑driven and innovative approach to solving problems. About the Role
As the Community Manager for SHx, you will serve as the primary face and voice of our token community, focused on building meaningful relationships, developing long‑term engagement strategies, and representing SHx at events and conferences. You will own the entire community function—from planning activations to facilitating user feedback loops—with the goal of strengthening the SHx ecosystem across Discord, Twitter/X, and Telegram. This role reports to the CEO and collaborates closely with our Marketing Associate, Content Producer, and Product Marketing teammates. What You’ll Do
Own and lead SHx’s community strategy, growth, and engagement across key platforms. Respond to community inquiries and feedback with empathy and accuracy. Represent SHx at industry meetups, events, and conferences. Design and host virtual events like AMAs, webinars, and token updates. Work closely with marketing and product to surface community insights. Create updates and high‑signal messaging tailored to SHx token holders and advocates. Track engagement, sentiment, and report on community health to leadership. Provide regular reports to leadership on community growth, engagement, and sentiment. What We’re Looking For
7+ years of experience in community management or a similar role, preferably in blockchain, fintech, or tech startups. Demonstrated success in building and managing online communities. Exceptional written and verbal communication skills. Proficiency in social media platforms, community management tools, and analytics software. Strong organizational skills and ability to juggle multiple projects. Must be proficient in prompting AI tools like ChatGPT and/or Claude. Familiarity with cryptocurrency, blockchain technology, and SHx is a strong plus. Passion for building inclusive, engaged, and vibrant communities with a proactive, problem‑solving approach. Equal Opportunity Employer
Stronghold is an equal opportunity employer and does not discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, marital status, religion, national origin, ancestry, age, disability, military or veteran status, genetic information, or any other protected class. Location
San Francisco Bay Area, United States (remote options available) Salary
$35,000 – $70,000 a year (commensurate with experience) Authorized to Work
Authorized to work in the United States (required).
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