DK Global, Inc.
Marketing Specialist - Client Success & Events
DK Global, Inc., Redlands, California, us, 92375
Marketing Specialist – Client Success & Events
Follow the best practices for justice through marketing. This is an on‑site position at DK Global headquarters in Redlands, CA.
Base Pay $24.00 /hr – $30.00 /hr
Who We Are DK Global is the country’s premier litigation visual firm. We create 3D animated visual presentations for attorneys to use in demand packages, mediations, and trials. Through the creative process, we are the silent partner in putting broken lives and shattered dreams back together—one frame at a time.
Who We’re Looking For We want a Marketing Specialist who excels in client success and event‑based marketing. The ideal candidate is supremely organized, endlessly curious, comfortable in both creative and analytical spaces, and great with people. You will report to the Chief Marketing Officer and support DK Global’s day‑to‑day marketing tactics and campaigns.
Job Responsibilities
Client Success
– Make regular emails and phone calls, record data from interactions, connect dissatisfied customers with sales and project teams, gauge interest in testimonial interviews and return business.
Event Planning & Logistics
– Prepare a master overview and budget for each show, schedule kick‑off and status meetings, handle exhibit booth selection, booking flights, hotel reservations, and rideshare or rental car(s), assist with payments to shows, help pack and prepare booth equipment, track and inventory tradeshow hardware, collaborate with team to organize our own events and event series, set up Zoom webinars for owned CLE presentations.
Marketing Research, Strategy & Planning
– Maintain research spreadsheet of competitors, maintain research and calendar of upcoming trade shows/events, maintain an archive of pricing options for new promotional swag.
Administrative
– Postage and shipping, procurement of marketing materials, fielding and directing incoming phone calls, manage the team and help with a variety of administrative needs that keep our marketing operations flowing smoothly.
Requirements & Qualifications
Bachelor’s degree strongly preferred (Communication, public relations, marketing, or related field a plus but not required).
Minimum 5 years in marketing, communications, customer success, or event planning.
Customer success certification a plus.
Detail oriented with excellent written and verbal communication skills.
High comfort level with business phone calls, video calls, and emails.
Conceptual knowledge of company identity, mission, and goals.
Ability to think both creatively and analytically.
Deadline‑oriented, inquisitive, with great follow‑up and reporting skills.
Responds well under pressure with strict time limits.
Quick and enthusiastic learner.
Job Type Full‑time
Schedule 40+ hours per week
Compensation Range $24–$30 /hr
DK Global, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.
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Base Pay $24.00 /hr – $30.00 /hr
Who We Are DK Global is the country’s premier litigation visual firm. We create 3D animated visual presentations for attorneys to use in demand packages, mediations, and trials. Through the creative process, we are the silent partner in putting broken lives and shattered dreams back together—one frame at a time.
Who We’re Looking For We want a Marketing Specialist who excels in client success and event‑based marketing. The ideal candidate is supremely organized, endlessly curious, comfortable in both creative and analytical spaces, and great with people. You will report to the Chief Marketing Officer and support DK Global’s day‑to‑day marketing tactics and campaigns.
Job Responsibilities
Client Success
– Make regular emails and phone calls, record data from interactions, connect dissatisfied customers with sales and project teams, gauge interest in testimonial interviews and return business.
Event Planning & Logistics
– Prepare a master overview and budget for each show, schedule kick‑off and status meetings, handle exhibit booth selection, booking flights, hotel reservations, and rideshare or rental car(s), assist with payments to shows, help pack and prepare booth equipment, track and inventory tradeshow hardware, collaborate with team to organize our own events and event series, set up Zoom webinars for owned CLE presentations.
Marketing Research, Strategy & Planning
– Maintain research spreadsheet of competitors, maintain research and calendar of upcoming trade shows/events, maintain an archive of pricing options for new promotional swag.
Administrative
– Postage and shipping, procurement of marketing materials, fielding and directing incoming phone calls, manage the team and help with a variety of administrative needs that keep our marketing operations flowing smoothly.
Requirements & Qualifications
Bachelor’s degree strongly preferred (Communication, public relations, marketing, or related field a plus but not required).
Minimum 5 years in marketing, communications, customer success, or event planning.
Customer success certification a plus.
Detail oriented with excellent written and verbal communication skills.
High comfort level with business phone calls, video calls, and emails.
Conceptual knowledge of company identity, mission, and goals.
Ability to think both creatively and analytically.
Deadline‑oriented, inquisitive, with great follow‑up and reporting skills.
Responds well under pressure with strict time limits.
Quick and enthusiastic learner.
Job Type Full‑time
Schedule 40+ hours per week
Compensation Range $24–$30 /hr
DK Global, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.
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