Valon
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Senior Product Designer, Consumer
role at
Valon.
About the Company Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing. We are a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate. By building and operating our own mortgage servicing business that manages over $110 billion in loans, we gained deep insight into the complexities required to build software that actually works in regulated industries. ValonOS, our unified platform, makes every process structured and programmable, positioning us for the AI era. Design at Valon focuses on simplifying the mortgage industry, empowering users to make confident decisions, and delivering peace of mind.
About This Role We’re looking for a Senior Product Designer to take end‑to‑end ownership of our Consumer product experience. As the platform that manages homeowners’ mortgages, you’ll help launch and grow personal‑finance offerings—such as Lending, Insurance, Property Tax—seamlessly integrated into mortgage payment and management flows. This role is for someone who excels in execution, moves quickly to deliver results, and is eager to lead design in a high‑impact product area, even amid ambiguity.
Responsibilities
Own the end‑to‑end design of Valon’s Consumer experience—including onboarding, web applications, and cross‑channel notifications.
Design simple, elegant experiences that make complex financial workflows intuitive and accessible for homeowners.
Champion user needs by conducting and synthesizing qualitative and quantitative research to inform product decisions.
Contribute to product strategy and roadmap planning, bringing a strong user‑centered perspective to team priorities and vision.
Collaborate closely with Product, Marketing, and Engineering in a fast‑paced, agile environment to deliver high‑quality, impactful solutions.
Provide feedback to other designers and cross‑functional partners, fostering a culture of collaboration and continuously raising the bar for product quality and craft.
Qualities We Value on the Design Team
User Empathy and Advocacy: Deep understanding of user needs and ability to represent those needs in every design decision.
Strong Communication and Collaboration: Can articulate design decisions and collaborate effectively with cross‑functional teams.
Critical Thinking and Thought Partnership: Provide thoughtful input on product and design strategy, focusing on long‑term impact.
Humble and Growth‑Oriented Mindset: Continuously seeking ways to improve and contribute to team success.
Balanced Approach: Cares about the big picture but executes with precision in design details.
Startup Mindset: Excited to work in a fast‑paced, evolving startup environment.
Required Background
3+ years of product design experience, preferably in a D2C fintech environment.
A portfolio showcasing strong design fundamentals, systems thinking, and a user‑centered approach to solving complex problems.
Track record of shipping and iterating on end‑to‑end product experiences, from concept to launch and beyond.
Ability to navigate ambiguity with confidence, bringing clarity and structure to evolving product spaces.
Excellent communication and organizational skills, with a collaborative mindset and attention to detail.
Bonus Points For
Familiarity with LLM/Generative AI tools.
Experience designing workflows, internal tools, or B2B SaaS products.
Familiarity with user research, usability testing, and data‑driven design decisions.
Benefits
Base salary band: $148,750 to $201,250 (New York City location; may differ by location).
Competitive salary with a meaningful stake in the company via equity, and 401(k) plan.
Health & wellness: comprehensive medical, dental, and vision benefits.
Commuter benefits: pre‑tax deductions for public transportation, rideshare services, and parking expenses.
Grow together: company‑wide orientation, learning & development opportunities, and regular review cycles with 360‑degree feedback.
Play together: quarterly budgets for team and company outings.
Generous time off: flexible paid time off, sick days, and 11 company holidays.
Baby bonding time: 12 weeks off for both birthing and non‑birthing parents—fully paid.
Throughout the interview process, please remember that emails will only be from valon.com emails. We won’t ever be asking for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Design, Art/Creative, and Information Technology
Industries Software Development
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Senior Product Designer, Consumer
role at
Valon.
About the Company Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing. We are a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate. By building and operating our own mortgage servicing business that manages over $110 billion in loans, we gained deep insight into the complexities required to build software that actually works in regulated industries. ValonOS, our unified platform, makes every process structured and programmable, positioning us for the AI era. Design at Valon focuses on simplifying the mortgage industry, empowering users to make confident decisions, and delivering peace of mind.
About This Role We’re looking for a Senior Product Designer to take end‑to‑end ownership of our Consumer product experience. As the platform that manages homeowners’ mortgages, you’ll help launch and grow personal‑finance offerings—such as Lending, Insurance, Property Tax—seamlessly integrated into mortgage payment and management flows. This role is for someone who excels in execution, moves quickly to deliver results, and is eager to lead design in a high‑impact product area, even amid ambiguity.
Responsibilities
Own the end‑to‑end design of Valon’s Consumer experience—including onboarding, web applications, and cross‑channel notifications.
Design simple, elegant experiences that make complex financial workflows intuitive and accessible for homeowners.
Champion user needs by conducting and synthesizing qualitative and quantitative research to inform product decisions.
Contribute to product strategy and roadmap planning, bringing a strong user‑centered perspective to team priorities and vision.
Collaborate closely with Product, Marketing, and Engineering in a fast‑paced, agile environment to deliver high‑quality, impactful solutions.
Provide feedback to other designers and cross‑functional partners, fostering a culture of collaboration and continuously raising the bar for product quality and craft.
Qualities We Value on the Design Team
User Empathy and Advocacy: Deep understanding of user needs and ability to represent those needs in every design decision.
Strong Communication and Collaboration: Can articulate design decisions and collaborate effectively with cross‑functional teams.
Critical Thinking and Thought Partnership: Provide thoughtful input on product and design strategy, focusing on long‑term impact.
Humble and Growth‑Oriented Mindset: Continuously seeking ways to improve and contribute to team success.
Balanced Approach: Cares about the big picture but executes with precision in design details.
Startup Mindset: Excited to work in a fast‑paced, evolving startup environment.
Required Background
3+ years of product design experience, preferably in a D2C fintech environment.
A portfolio showcasing strong design fundamentals, systems thinking, and a user‑centered approach to solving complex problems.
Track record of shipping and iterating on end‑to‑end product experiences, from concept to launch and beyond.
Ability to navigate ambiguity with confidence, bringing clarity and structure to evolving product spaces.
Excellent communication and organizational skills, with a collaborative mindset and attention to detail.
Bonus Points For
Familiarity with LLM/Generative AI tools.
Experience designing workflows, internal tools, or B2B SaaS products.
Familiarity with user research, usability testing, and data‑driven design decisions.
Benefits
Base salary band: $148,750 to $201,250 (New York City location; may differ by location).
Competitive salary with a meaningful stake in the company via equity, and 401(k) plan.
Health & wellness: comprehensive medical, dental, and vision benefits.
Commuter benefits: pre‑tax deductions for public transportation, rideshare services, and parking expenses.
Grow together: company‑wide orientation, learning & development opportunities, and regular review cycles with 360‑degree feedback.
Play together: quarterly budgets for team and company outings.
Generous time off: flexible paid time off, sick days, and 11 company holidays.
Baby bonding time: 12 weeks off for both birthing and non‑birthing parents—fully paid.
Throughout the interview process, please remember that emails will only be from valon.com emails. We won’t ever be asking for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Design, Art/Creative, and Information Technology
Industries Software Development
#J-18808-Ljbffr