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dynaTrace software GmbH

(Senior) Technical Writer (m/f/x)

dynaTrace software GmbH, Poland, Maine, us, 04274

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Your role at Dynatrace Dynatrace Documentation is a critical asset in driving user adoption of our unified observability, security, and business platform, providing navigation through the multi-faceted functionality Dynatrace offers and helping users extract the most value out of Dynatrace. Our team develops the Documentation and enables other Dynatracers to contribute to it.

As a Technical Writer, you’ll own documentation for a product area and work closely with development teams to deliver the documentation for them.

You’ll create concise, clear, and accurate product explanations that can be easily grasped by non-technical users.

Serve as an editor

for fellow technical writers and documentation contributors.

Be the first adopter

of Dynatrace.

Use your technical knowledge to navigate complex use cases

and document them in an easy-to-consume

way.

Be a user advocate , connecting the perspectives of developers and users together.

Provide guidance for documentation contributors

to enable them to work autonomously.

Share your knowledge and expertise and mentor

fellow technical writers.

Work in the docs-as-code

process using a markdown-based

static site, VSCode, and Git.

Work within a truly global R&D team, including software engineers, product managers, and designers, with offices in Austria, Poland, Spain, Estonia, Israel, and the US.

What will help you succeed

Atechnical degree

paired with writing experience in writing OR a linguistic degree

paired with technology-related experience.

3+ years of experience

in technical communication, with a focus on creating user documentation for software .

Superb level of English.

Ability to produce clear, precise, and conversational copy for the web.

Ability to learn quickly

and drive to learn constantly.

Ability to understand both developers and users of software.

Excellent written and verbal communication skills .

Experience in an agile software development

environment.

Proficiency in Markdown, Git, Jira, and PowerShell.

The following technical proficiencies will benefit you:

Knowledge of any programming language and experience in using it.

Knowledge of any query language and experience in using it.

Adding a portfolio

of your writing examples will benefit your application.

Why you will love being a Dynatracer

Dynatrace is a leader in unified observability and security.

We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.

Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.

The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.

Over 50% of the Fortune 100 companies are current customers of Dynatrace.

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