Sun Communities & Sun Outdoors
Community Manager - Hourly Job at Sun Communities & Sun Outdoors in Mckinleyvill
Sun Communities & Sun Outdoors, Mckinleyville, CA, US, 95519
Community Manager - Hourly
Sun Communities & Sun Outdoors is seeking a dedicated Community Manager to oversee overall operation, financial performance, and resident satisfaction within the community. The role serves as the primary point of contact for residents and requires 24/7 on‑call availability.
Job Summary
The Community Manager is responsible for administrative functions, marketing, leasing and sales of both new and pre‑owned homes. The position also manages property maintenance, budgeting, team performance, and fosters strong resident relations to ensure a positive living environment.
Job Duties
Market models, pre‑owned, and brokered homes for sale; prepare documents to list and sell homes (Essential)
Manage the rent collection process including collecting, posting and depositing income from leasing of rental sites and homes, as well as collecting on delinquent debts (Essential)
Handle delinquencies and approve eviction proceedings while adhering to Sun's policies (Essential)
Monitor, code, and approve all invoices for operating expenses and sales‑related costs (Essential)
Resolve complaints and respond to issues in a timely manner; offer solutions consistent with guidelines (Essential)
Coordinate team member selection and development and ensure team members comply with appropriate policies and procedures
Manage LPPs, including repairs, leasing, sales, refurbishments, re‑leasing, closing, and follow‑up on service requests
Ensure compliance with federal, state, & local agencies that regulate fair housing laws and community operations
Review and approve/deny residency applications
Initiate lease renewals and rent increase letters, ensuring timely distribution
Consult with RVP to determine the best course of action in the event a situation does not have an established guideline
Inspect and recommend purchase and renovation of used/repossessed homes
Prepare sites for Sun Homes models; coordinate with maintenance to ensure vacant sites are prepared for move‑ins
Handle emergencies that arise onsite, ensuring adherence to standard procedures
Ensure compliance of safety policies; complete incident reports in a timely manner
Ensure that community appearance is maintained to Sun's curb‑appeal standards
Assist with preparation of budgets; provide accurate data to assist in CapEx and expansion needs
Report deficiencies that would adversely affect the operation of the community
Review and compile property accounting reports for the Accounting team
All other duties as assigned
Requirements
High School Diploma or GED (Required)
Bachelor's Degree in Real Estate, Hospitality, or Business (Preferred)
2 years in property management experience, including 2 years of supervisory experience (Required)
6 months in prior sales and leasing experience (Required)
6 months in previous experience using NetSuite (Preferred)
General knowledge of maintenance
Demonstrated leadership abilities
Strong organizational skills
Excellent verbal and written communication skills
Solid negotiation skills
Ability to thrive in a fast‑paced environment
Working knowledge of basic accounting principles
Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law
Intermediate computer proficiency, including the ability to use the Microsoft Office Suite, email and internet
Flexibility to respond to community needs during non‑business hours
Ability to live on‑site within the community (housing provided)
Must have a valid driver's license
Rewarding Benefits
Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
Comprehensive Dental Plan
Vision Plan
Voluntary Health and Dependent Care Reimbursement Accounts
Life and Accidental Death and Dismemberment Insurance
Short and Long‑Term Disability Coverage
401(k) Plan with Sun matching contribution
Paid Parental Leave
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program providing financial support to team members who further their formal education
Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Marketing and Sales
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