CData Software is hiring: Senior User Experience Researcher in Seattle

What you need to succeed:

You're an experienced researcher who has a passion for employee experiences, ensuring we support connection, reduce friction and understand & advocate for employees needs and ways of working.

• Significant hands-on research experience, with at least some experience applying research in an industry setting.
• Mastery in a broad range of mixed methods (qualitative and quantitative) research, their tradeoffs and best application of methods within time constraints, and ability to explain rationale for each method.
• Ability to analyze insights and articulate recommendations that impact digital solutions.
• An understanding of the technology development cycles and can time research to have maximum impact.
• Strong organizational, planning, and time management skills.
• Excellent collaboration & communication skills with the ability to clearly articulate a problem space, sometimes in various ways to meet the needs of different recipients.
• Experience using remote research tools (like UserZoom, UserTesting, Maze, Miro etc.)
• Flexible schedule to facilitate meetings across international time zones (crucially: spanning California to Europe time zones).

Additional skills which are of interest:

• An advanced degree in psychology, human-computer interaction (HCI) anthropology, data science, cognitive science or a related field.
• Familiarity with or interest in Information Technology (IT) services, enterprise technologies, SaaS or digital workplace platforms.
  • Experience working in or with technology services or IT organizations.
• Familiarity working with any of the following tools would be helpful: Adobe AEM, Adobe Sign, Adobe Workfront, Microsoft Dynamics and Power Apps, ServiceNow, Jira