Communications Director Job at City of East Point in East Point
City of East Point, East Point, GA, United States, 30444
Supervisory Controls:
Duties are performed under the general supervision of the Assistant City Manager.
Guidelines:
Guidelines for this position include ordinances, departmental policies, and procedures relevant to state and federal laws.
Complexity:
The position consists of professional administrative, and high-performance communications related tasks.
Scope and Effect:
The purpose of this position is to provide timely, accurate and complete information about operations and programs on behalf of the City.
Personal Contacts:
Contacts are typically with co-workers, subordinates, members of public, media, and other city employees.
Purpose of Contacts:
Contacts are typically to exchange information, resolve problems and provide services.
Physical Demands:
The work is typically performed inside of an office with the employee sitting at a desk with intermittent standing or walking. The employee occasionally lifts to 20 pounds.
Work Environment:
The work is performed in an office setting and may also be performed in various locations, indoors, and outdoors.
Supervisory and Management Responsibility:
This position supervises the Communications Coordinator, Videographer and Graphic Designer positions.
Qualifications:
- Knowledge of principles and practices of managing and conducting information and marketing programs
- Knowledge of principles and practices of coordinating a public information program
- Knowledge of principles of organization, administration, budget, and personnel administration
- Knowledge of communications theory
- Knowledge of media sources and resources
- Knowledge of planning and preparing media releases and news conferences
- Knowledge of computer systems and software utilized in a business environment
- Ability to plan and coordinate effective marketing strategies, exercise information management, and facilitate and highlight public relations programs
- Ability to communicate clearly and concisely orally and in writing
- Ability to establish and maintain effective relationships with those contacted pursuant to media work
- Ability to exercise good judgement in the release of information
- Ability to write creatively, organize news materials and to determine a story slants; the preferred applicant can place emphasis upon, gather, and verify news information through interviews, observations, and research
- Ability to work independently and follow through on assignment with minimal direction
- Ability to operate and utilize contemporary computer systems, navigate software, and the internet in the performance of job duties
Preferred:
Supervisory Controls: Duties are performed under the general supervision of the Assistant City Manager.
Experience:
A Bachelor’s degree in journalism, communications, marketing, business administration, or a related field; Master’s degree preferred; a minimum of five (5) years of progressively responsible experience in marketing, public relations, public information, or related field that involves copious amounts of public contact/exposure; equivalent combination of education and experience will be considered.
Responsibilities:
- Develop and implement strategic Communications Plan and related policies that will include external public relations and media coverage and internal messaging and strategic communications
- Develop and recommend new communications methods and enhancements to achieve City goals, including fostering the organization’s core values and marketing City services to citizens, community groups, and other external organizations
- Provides leadership for cross-departmental communications projects and programs
- Leads external communication efforts, including ensuring consistency in presenting City information to the public in a timely and effective manner
- Provides leadership and management on media relations; anticipates media responses and prepares spokespersons accordingly
- Establish effective relationships with other departments as well as with community associations, the business community, civic organizations, regional partners, media, and various interested groups and individuals
- Responds to media inquiries
- Writes and distributes news releases
- Produces monthly newsletter
- Plans, leads, organizes and controls print, web and TV media to enhance the City’s image and communicate City issues, actions, and services
- Coordinates and implements Citizens’ Leadership Academy; develops curriculum; secures speakers; coordinates participant registration and manages classes
- Prepares informational materials and other publications for the City
- Manages City Cable Television Station and contractors
- Manages Franchise Agreements and interlocal agreements for the City’s Cable channel
- Performs related duties as assigned
Additional:
Supervisory Controls: Duties are performed under the general supervision of the Assistant City Manager.